Filter Results:
(2,091)
Show Results For
- All HBS Web
(2,091)
- People (5)
- News (720)
- Research (1,028)
- Events (16)
- Multimedia (6)
- Faculty Publications (273)
Show Results For
- All HBS Web
(2,091)
- People (5)
- News (720)
- Research (1,028)
- Events (16)
- Multimedia (6)
- Faculty Publications (273)
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human performance. Human performance involves many things but is... View Details
Keywords: by Benson Shapiro
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
considering cellophane. It’s deliberately transparent, after all. You’re meant to consider whatever it’s wrapping instead. Yet, it turns out that cellophane has a story worth telling. A new research paper exposes the historical... View Details
- 15 Dec 2015
- First Look
December 15, 2015
clinicians, and facilities. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50194 December 2015 Harvard Business Review Control the Negotiation Before It Begins By: Malhotra, Deepak Abstract—Countless books and articles... View Details
Keywords: Carmen Nobel
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
With people all over the world beginning to get COVID-19 vaccines, most of the press coverage so far has focused on its amazing development. What’s receiving less attention is a critical last-mile issue that could stand in the way of... View Details
- 06 Dec 2011
- First Look
First Look: Dec. 6
blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable by committing mistakes while learning something new. In Flying Without a Net, Thomas DeLong explains... View Details
Keywords: Sean Silverthorne
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
new rules, such as the documentation of internal controls as dictated by the Sarbanes-Oxley Act, are turning out to be extremely expensive to implement. The new rules for the corporate governance system... View Details
Keywords: by Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
households allocate their attention (away from chat and news towards video and social media), and yet we simultaneously identify remarkable stability in how much attention is allocated and how it is allocated. Specifically, we identify... View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
relationship between companies' shareholders and managers, as of 2012. It recounts the shift beginning in the 1970s toward shareholders claiming an increasing amount of power relative to corporate managers. The authors argue that... View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
PublicationsManaging the New Primary Care: The New Skills That Will Be Needed Author:Richard Bohmer Publication:Health Affairs 29, no. 5 (May 2010) Abstract Developing new... View Details
Keywords: Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
human creativity and ingenuity always find a way around any new rules, as it did in this last crisis? And finally, how can—in practical terms—we get rid of the "too big to fails," without increasing state intervention further?... View Details
Keywords: Sean Silverthorne
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
four museums, including the acclaimed Tate Modern—has pushed the boundaries of what an art museum can be. Its journey may be both a road map and a caution for many institutions—cultural and business—as they begin to explore the promise of... View Details
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
A proposal out of Harvard and MIT to rethink how kidney transplants are allocated could result in a fairer system giving patients longer lives. The new empirical model, which is intensely data driven, would provide a flexible framework to... View Details
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
new research. In fact, social bonding among men may account for more than a third of the gender gap in promotions, according to the working paper The Old Boys’ Club: Schmoozing and the Gender Gap. “I’m not surprised the old boys’ club... View Details
Keywords: by Dina Gerdeman
- 27 Aug 2013
- First Look
First Look: August 27
participants who were hired before the Roth introduction. In essence, once an employee joins a 401(k) she becomes passive/inattentive, thereby reducing the likelihood of reacting to the introduction of a new Roth option. Conditional on... View Details
Keywords: Sean Silverthorne
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
that Kanter calls IKIWISI (I'll know it when I see it). She compares it to improvisational theatre: you make the best judgment you can in the moment and remain prepared to adjust to whatever new conditions arise. "Personally, I hate... View Details
Keywords: by Nick Morgan
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
harder. It also means the day-to-day business may be less fun. Further, as in all evolving industries, the risks are not apparently clear in this new world of securitization. The second main trend has been in the environmental arena from... View Details
- 01 Jun 2024
- News
Firm Foundation
Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
writing history without an explicit conceptual framework," begins one review. On several occasions I took historians, visiting the United States from abroad, to meet Al. They were recipients of the Alfred D. Chandler Jr.... View Details
Keywords: by Sean Silverthorne
- Blog
Celebrating 100 Years of the HBS Case Method
Datar's says, the case method has withstood the test of time. From Theory to Practical Reality The case method story begins at Harvard Law School, which had for some time been using "case books"—compilations of actual court cases—in its... View Details
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
again, 99 percent of the time there was something wrong with it.” 3. Create informal and formal shared context—called ba in Japan—constantly in order to construct new meaning through human interactions. Takeuchi likens the Japanese... View Details
Keywords: by Kristen Senz