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  • Research Summary

How can General Managers Contribute to IT Success?

US companies are currently spending approximately 5% of their revenue on information technology (IT) each year. Over half of this investment goes to IT intended to change business processes, either within a single enterprise or across several. Hovewer, 30-75% of... View Details
  • November 2005
  • Case

Playgrounds and Performance: Results Management at KaBOOM! (A)

By: Herman B. Leonard, Marc J. Epstein and Laura Winig
KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
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Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
  • September 2003
  • Module Note

Managing the Competing Goals of Work and Life

By: Leslie A. Perlow
Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details
Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value
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Perlow, Leslie A. "Managing the Competing Goals of Work and Life." Harvard Business School Module Note 404-063, September 2003.
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all View Details
Keywords: by Rob Austin & Lee Devin
  • 20 May 2014
  • Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

The secret sauce of long-term business success can't be captured in numbers. As the operations manager of a leading and fast-growing Brazilian business recently explained to a reporter, "There's a secret sauce in this business [but] it's... View Details
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this article, Davis discusses when to make changes at the top. No one needs convincing that the... View Details
  • Teaching Interest

Management of Technology: Strategies for the Digital Economy

Companies make decisions daily to compete in the digital age; some are laying strategic building blocks for the future while others are toiling away on tactical distractions or leading their organizations headlong down the path to obsolescence. The advent of digital... View Details
Keywords: Strategy; Technology Industry
  • June 2008 (Revised January 2010)
  • Case

Name Your Price: Compensation Negotiation at Whole Health Management (A)

By: Brian J. Hall, Deepak Malhotra and Nicole Bennett
MBA student Monroe Davies is asked by a potential employer to determine his own compensation package. This case follows Jim Hummer, President and CEO of Whole Health Management and Davies through a unique recruitment process that raises questions of compensation and... View Details
Keywords: Compensation and Benefits; Recruitment; Job Interviews; Negotiation Process; Personal Development and Career; Motivation and Incentives; Value
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Hall, Brian J., Deepak Malhotra, and Nicole Bennett. "Name Your Price: Compensation Negotiation at Whole Health Management (A)." Harvard Business School Case 908-064, June 2008. (Revised January 2010.)
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

individuals using the tools?" Rather the problem for many of you is management itself, ranging from lack of transparency (Shantha Yahanpath. Bruce Watson) to a failure to support "whistle blowing" (Ratnaja Gogula), as well... View Details
Keywords: by James L. Heskett
  • November 1990
  • Supplement

Honda Motor Co. (B): Views of Senior Management

Provides a follow-up to Honda Motor Co. and Honda of America (A). Describes the memos of Nobuhico Kawamoto, newly appointed Honda president, and Shoichiro Irimajiri, newly appointed executive vice president, with respect to the challenges facing Honda in the 1990s.... View Details
Keywords: Management Teams; Planning; Auto Industry
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Sorenson, Ralph Z. "Honda Motor Co. (B): Views of Senior Management." Harvard Business School Supplement 391-107, November 1990.
  • August 1995 (Revised September 1995)
  • Background Note

Designing and Managing the Information Age IT Architecture

By: Lynda M. Applegate
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
Keywords: Design; Management; Organizations; Information Technology
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Applegate, Lynda M. "Designing and Managing the Information Age IT Architecture." Harvard Business School Background Note 196-005, August 1995. (Revised September 1995.)
  • February 1996
  • Case

TRW's Information Services Division: Strategic Human Resource Management

By: Michael Beer and Gregory C. Rogers
Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,... View Details
Keywords: Human Resources; Change Management; Organizational Change and Adaptation; Managerial Roles; Strategy; Problems and Challenges
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Beer, Michael, and Gregory C. Rogers. "TRW's Information Services Division: Strategic Human Resource Management." Harvard Business School Case 496-003, February 1996.
  • June 28, 2021
  • Article

4 Imperatives for Managing in a Hybrid World

By: Kalle Heikkinen, William R. Kerr, Mika Malin and Panu Routila
As more and more companies turn to a hybrid model of work more than a year into the COVID-19 pandemic, what challenges are leaders likely to face when managing people both in the office and remotely? Interviews with 38 executives in Nordic countries point to four main... View Details
Keywords: Hybrid Organizations; Organizational Structure; Management; Leadership
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Heikkinen, Kalle, William R. Kerr, Mika Malin, and Panu Routila. "4 Imperatives for Managing in a Hybrid World." Harvard Business Review Digital Articles (June 28, 2021).
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

When Transnational Management was first published in 1992, the world was a different place. "The global economy was radically restructuring in the wake of an era of accelerating globalization in the 1980s," says Harvard Business... View Details
Keywords: by Julia Hanna
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

Why would a business school professor want to write a case study about a string quartet? The answer was easy for Robert Austin, a scholar with research expertise in the management of innovation. While attending an academic workshop near... View Details
Keywords: by Martha Lagace; Music
  • Teaching Interest

Exec Ed: Real Estate Management Program: Finance, Design, Leadership

By: John D. Macomber
The Real Estate Management Program brings industry leaders and real estate practitioners together to explore real-world scenarios, best practices, and effective management techniques for competing successfully in today's dynamic global markets. View Details
  • Research Summary

The role of the manager in cross-sector interactions

My second stream of research takes the individual manager as the unit of analysis in examining cross-sector interactions.  Two papers explore processes and mechanisms that allow managers to cross sectoral boundaries more effectively.

The first paper... View Details
  • Winter 2012
  • Article

The Struggle to Codify Risk Management

By: Anette Mikes
Keywords: Risk Management
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Mikes, Anette. "The Struggle to Codify Risk Management." Risk & Regulation, no. 24 (Winter 2012): 18–19.
  • October 1983 (Revised December 1984)
  • Background Note

Sources and Patterns of Management Authority

By: George C. Lodge, Janice McCormick, Richard E. Walton and Shoshana Zuboff
Keywords: Management Style
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Lodge, George C., Janice McCormick, Richard E. Walton, and Shoshana Zuboff. "Sources and Patterns of Management Authority." Harvard Business School Background Note 484-039, October 1983. (Revised December 1984.)
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

way, and setting high goals while maintaining standards. "If you believe people are fundamentally bad—if you believe people are constantly looking to get over and get by and won't do anything unless they're watched—then you'll tend to lead with a very... View Details
Keywords: by Sean Silverthorne; Sports
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