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- All HBS Web
(1,947)
- News (629)
- Research (1,110)
- Multimedia (13)
- Faculty Publications (342)
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- 07 Jul 2009
- First Look
First Look: July 7
Firms Respond to Being Rated Authors:Aaron K. Chatterji and Michael W. Toffel Publication:Strategic Management Journal (forthcoming) Abstract While many rating systems seek to help buyers overcome information asymmetries when making... View Details
Keywords: Martha Lagace
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
we understand the role and appreciate that an expert who functions as our decision-making proxy makes for a much better museum-going experience” But Harvard Business School's Ray Weaver says that what Groupon is up to is much more... View Details
Keywords: by Carmen Nobel
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
perform, customers notice. Marketing roulette For example, those who use Amazon’s Subscribe & Save service to preschedule periodic deliveries at a discount, may believe they deserve preferential treatment from this customer-centric giant to View Details
- 12 Dec 2006
- First Look
First Look: December 12, 2006
accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money, opportunity, credibility, and... View Details
Keywords: Martha Lagace
- 28 Aug 2007
- First Look
First Look: August 28, 2007
counterparts. In most countries, firms have become less diversified over time. However, there is no such trend in China. The level of diversification of Chinese enterprises does not vary over our study period (2001-2005), making Chinese... View Details
Keywords: Martha Lagace
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
moved its chief technical officer from the United States to China. Because most of its large customers are now in China, Taiwan, and South Korea, it makes sense for the company to do its research close to the factories that use its... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
know what we are speaking about. But if we talked about making a market and earning consumers' trust, he would know exactly what we meant. Josiah Wedgwood Even though they didn't all use the word 'branding,' these three entrepreneurs knew... View Details
Keywords: by Martha Lagace
- 07 Apr 2014
- Research & Ideas
Excerpt: ‘The Art of Negotiation’
cacophonous." Krupa hit every part of his kit as hard and as fast as he could, "not trying to wake up the crowd," says Schaap, but "trying to wake up the band. He's trying to relax them or scare them beyond their fear." Fear of mistakes is a great inhibitor in... View Details
Keywords: Re: Michael A. Wheeler
- 14 Apr 2014
- Research & Ideas
Difficulties for Women Bridging Racial, Generational, and Global Divides
obligated to take care of each other in the workplace—more so than men are obligated to take care of female employees. Anecdotally, she noted the public outcry when Yahoo! CEO Marissa Mayer disallowed employees from working at home, undoubtedly View Details
Keywords: by Carmen Nobel
- 30 Apr 2012
- Research & Ideas
India’s Ambitious National Identification Program
you can't prove who you are.” The scope and scale of the project, and its progress so far in already enrolling 200 million people, make this the largest-scale project of its kind in the world, says Harvard Business School Professor Tarun... View Details
Keywords: by Dina Gerdeman
- 07 Sep 2019
- Op-Ed
Even for Non-Believers, These Are the Next Steps on Climate Change
arguments about whether sea level rise is human caused or even if it’s real; we just need to invest with the probabilities in mind the same way we make risk management decisions under uncertainty about interest rates, exchange rates, or... View Details
Keywords: by John Macomber
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
A couple of years ago, hip-hop artist Macklemore topped the Billboard 100 chart with Thrift Shop, a paean to buying inexpensive used clothing from Goodwill Industries. Indeed, like the rapper, millions of people know Goodwill primarily as... View Details
Keywords: by Carmen Nobel
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
boarded a bullet train, headed west as far as they could, and exited in a village to start asking people what would make them buy a computer. What they discovered surprised them. Wandering to an impoverished... View Details
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
its employees and retirees are sent to New England Baptist Hospital for joint replacement surgery. Because the provider is getting paid one price, that leads to greater accountability for patient outcomes, Kaplan says. "When we buy a... View Details
- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
bring data and experiments into their organizations." However, the use of experiments remains spotty, with even data-driven companies still figuring out how to make the most of them. After observing several technology companies View Details
Keywords: by Danielle Kost
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
inventory without the need to step foot in a bookstore; and then Amazon launched the Kindle e-book service in 2007, challenging the very idea of a physical book. “Not only had the traditional buying channels fundamentally shifted, but the... View Details
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
boss also knows that LinkedIn makes you a more effective employee. "So he or she lets you stay on the site, and no norm is violated." And then there's Facebook, the second-most-visited site in the world. "Facebook helps us overcome the... View Details
Keywords: by Carmen Nobel
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
questions that we might consider. In Harwood's words, "How do we measure the quality of the information we receive? What makes information worth acting upon? When is information certain enough?" And Norman asked, "What will... View Details
- 09 May 2017
- First Look
New Research and Ideas, May 9
sovereign default induced by legal rulings in the case of Republic of Argentina v. NML Capital. We find that a 10% increase in the probability of default causes a 6% decline in the value of Argentine equities and a 1% depreciation of a... View Details
Keywords: Sean Silverthorne
- 13 Mar 2007
- First Look
First Look: March 13, 2007
financial returns but are also deeply committed to improving the environment and making a difference in people's lives. Robert Salas, CEO, wants a management system that communicates and motivates Amanco's three high-level goals.... View Details
Keywords: Martha Lagace