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27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

policy at the Harvard School of Public Health. Trained as an industrial engineer, Tucker is interested in the perspective of frontline workers in productivity and process improvement, including how internal supply chains and other... View Details

Keywords: by Paul Guttry

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

to become a major product family. His success in that position propelled him to a series of other assignments, including a temporary one in strategic planning, that eventually landed him a promotion to vice president and general manager,... View Details

Keywords: by David A. Thomas

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

basic ways: Decision calculus: Knowledgeable people use their judgment in a systematic way to predict how consumers will respond to actions. Experiments: The company trials different marketing actions, either in the field or in a lab, on... View Details

Keywords: by Sean Silverthorne

26 Feb 2008
First Look

First Look: February 26, 2008

Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production... View Details

Keywords: Martha Lagace

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

the largest investors in bonds—banks, insurance companies, and mutual funds—aren't willing to pay because they think they do a much better job than the rating agencies. What I propose is a neutral third-party approach to ratings. The SEC would designate a View Details

Keywords: by Roger Thompson; Banking; Financial Services

28 Jan 2014
First Look

First Look: January 28

Intellectual Property Protection By: Baldwin, Carliss Y., and Joachim Henkel Abstract—Modularity is a means of partitioning technical knowledge about a product or process. When state-sanctioned intellectual... View Details

Keywords: Sean Silverthorne