Judgment And Decision-making - Publications - Faculty & Research

25 Jan 2021
Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details

Keywords: by Sean Silverthorne; Manufacturing

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

Citation

Educators

Purchase

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale View Details

Keywords: by Kara Baskin

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

People make snap judgments all the time. That woman in the sharp business suit must be intelligent and successful; the driver who just cut me off is a rude jerk. These instant assessments, when we attribute... View Details

Keywords: by Anna Secino; Education; Employment

17 Oct 2013
Working Paper Summaries

Sharing Design Rights: A Commons Approach for Developing Infrastructure

Keywords: by Nuno Gil & Carliss Y. Baldwin

Web

2023 Reunion Presentations - Alumni

decision-making via the lessons from the case he wrote about GM's launch of Onstar. Participants left this presentation with an ability to identify and manage the unique challenges all companies face in... View Details

Web

Topics - HBS Working Knowledge

Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels... View Details

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

about how an algorithm works—but following its advice based on trusting the people who designed and tested it—can lead to better decision-making and financial results for... View Details

Keywords: by Rachel Layne

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

judgment and competence (logic), and when they believe that you care about them (empathy). When trust is lost, it can almost always be traced back to a breakdown in one of... View Details

Keywords: by Kristen Senz

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

15 Sep 2021
Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

associate professor at Harvard Business School. “But we also find that a surprisingly large degree of information avoidance doesn't appear to be related to such excuse-driven motives.” By replicating past experiments that sought to understand View Details

Keywords: by Kristen Senz

Paul W. Marshall

MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

Keywords: aerospace; banking; brokerage; computer; consulting; defense; management consulting; manufacturing; metals; professional services; retail financial services; retailing; steel

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

business model. Similarly, more and more institutional investors are incorporating sustainability into their resource allocation decision-making process. As a result we are seeing the emergence of a new view... View Details

Keywords: by Sean Silverthorne; Financial Services

Profile

Soltan Bryce

school, then returned to the farm for chores and homework.” Although the experience was rewarding, it also revealed a darker side. “I had a front row seat to the difficulties of sustaining a small family farm while learning about... View Details

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

encourage general managers to bring counsel in early in the decision-making cycle; they should not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. The available options... View Details

Keywords: by Sean Silverthorne; Legal Services

17 Jan 2011
Research & Ideas

Being the Boss

exercise their own judgment. They think something else is more important. It's up to you to set deadlines and make your priorities clear. They don't understand what you want. Making directions more and more... View Details

Keywords: by Carmen Nobel

November 2020
Case

Valuing Celgene's CVR

By: Benjamin C. Esty and Daniel Fisher

When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage... View Details

Keywords: Mergers and Acquisitions; Value; Valuation; Judgments; Decision Making; Cash Flow; Financial Instruments; Cognition and Thinking; Pharmaceutical Industry; Biotechnology Industry; United States