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- All HBS Web
(2,654)
- People (3)
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- Research (1,261)
- Events (7)
- Multimedia (40)
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- 21 Oct 2014
- First Look
First Look: October 21
analyzing the relevant processes. Part 2 discusses strategic choices, what research tells us about selling effectiveness, and how to translate a strategy into customer-selection and sales-call criteria. Part 3 focuses on core sales management issues: account management... View Details
Keywords: Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
nourishers. "You don't need a lot of resources to do any of those things," she says. "We're not talking about hiring fancy comics to perform at lunchtime. You just need to make people feel supported as people. And it's... View Details
Keywords: by Carmen Nobel
- 04 Nov 2008
- First Look
First Look: November 4, 2008
should hire to fill?). The case also features lively exhibits that illustrate Abrahams's value proposition, analyze his business model and revenue sources, and so forth. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
- 28 May 2008
- First Look
First Look: May 28, 2008
manufacturing compliance services company to the U.K. and Europe. He has to decide whether to hire Wayne Snelgrove and how to define the scope of his responsibilities. Purchase the case:... View Details
Keywords: Martha Lagace
- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
important example. In 2003, the company's Indian subsidiary refocused its efforts on the country's rural poor in the face of growing competition from new market entrants. By training and hiring low-income, community-based saleswomen, the... View Details
Keywords: by Sean Silverthorne
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
service provider has a license, their hiring decision is still more driven by price and online reviews than the quality assurance that comes with licensing. New research shows that tougher licensing requirements reduce the pool of... View Details
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
well. As a result, these organizations staff very carefully, hiring for attitude and then training for skills, whether the business is fast food or cutting-edge medical organizations such as the Mayo Clinic. These are not good places to... View Details
- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
If a successful analyst is hired by another organization, chances are both his work performance and the market value of his new company will not reap the expected benefits; they might even lose altitude. So discovered HBS professor Boris... View Details
- 09 Aug 2016
- First Look
August 9, 2016
making: participants were more likely to hire job candidates and choose collaborators who reframed their distress as passion compared to those who did not. Expresser gender did not moderate these effects. Results suggest that in cases... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
in operations, personnel, and culture. She adopted a variety of innovative approaches to making these changes, ranging from non-traditional hires to sitting for hours in call centers to personally answering customer complaints on Twitter.... View Details
Keywords: Sean Silverthorne
- 24 Mar 2015
- First Look
First Look: March 24
from clients; and perennial hiring challenges. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/515011-PDF-ENG Harvard Business School Case 515-066 JBS JBS is a Brazilian protein company that started in beef, but has quickly... View Details
Keywords: Sean Silverthorne
- 13 Mar 2007
- First Look
First Look: March 13, 2007
India Authors:A. Banerjee, Shawn A. Cole, E. Duflo, and L. Linden Periodical:Quarterly Journal of Economics (forthcoming). (August 2007) Abstract This paper presents the results of two randomized experiments conducted in schools in urban India. A remedial education... View Details
Keywords: Martha Lagace
- 22 Apr 2002
- Lessons from the Classroom
Entrepreneurship: It Can Be Taught
enable him or her to solicit support, hire employees, seek partners—to build a business. PM: The second half of the course focuses on practices and applications. We do very mundane things, such as look at leases, employment contracts,... View Details
Keywords: by Staff
- 15 Feb 2011
- First Look
First Look: Feb. 15
where the rich can protect themselves (by hiring private security, for example), we find significantly larger increases in victimization rates amongst the poor. In contrast, for robberies on the street, where the rich can only mimic the... View Details
Keywords: Sean Silverthorne
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
guidance is needed or to make introductions to customers, prospective partners, or job candidates. Advisers may also mentor junior members of a team when you lack the funds or time to hire in an experienced leader. Advisers are usually... View Details
Keywords: by Julia B. Austin
- 07 Mar 2017
- First Look
First Look at New Research, March 7
“steeped-in-tradition” background that Willis, hired by Wimbledon in 2012 and promoted to Head of Digital and Content in 2015, had to figure out the proper role for digital and social media at Wimbledon. The motivation behind the push... View Details
Keywords: Sean Silverthorne
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
challenge anywhere. It's not talent. A place like China has extraordinary talent in every dimension. It's governance. Who makes the decision of what you invest in for research? Who hires the faculty? How do you bring in the best students?... View Details
- 26 May 2015
- First Look
First Look: May 26
hiring more workers. Publisher's link: http://people.hbs.edu/mluca/oDesk.pdf May 2015 HR Certification Institute Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation By: Kanter, Rosabeth M. Abstract—... View Details
Keywords: Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by hiring clans of agents, thus exploiting relationships among them.... View Details
Keywords: Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
turnaround of the Anaheim Mighty Ducks in the 2002-2003 season? Was it Paul Pressler as head of Disney Sports, because he got investment funds from Disney CEO Michael Eisner and then hired Bryan Murray? Was it Bryan Murray as the general... View Details
Keywords: by Rosabeth Moss Kanter