Group Effectiveness - Publications - Faculty & Research

30 Jun 2023
Blog Post

Finding Pride

notices around campus, discreetly inviting fellow gay and lesbian students to connect via an untraceable off-campus phone number. Those founding members launched what would become a decades-long tradition—a community within the community. The group’s name, originally... View Details

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details

Keywords: by Roberta Holland; Education

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

good corporate citizen, often through group activities away from the job. In short, employee pride can serve an organization in many ways—until it doesn’t. That’s the point at which arrogance among proud employees begins to get in the way... View Details

Keywords: by James Heskett

18 Nov 2014
First Look

First Look: November 18

how TV advertising influences changes in online shopping within two-minute pre/post windows of time. We use non-advertising competitors' online shopping in a difference-in-differences approach to measure the same effects in two-hour... View Details

Keywords: Sean Silverthorne

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John H. McArthur | About

importance of spiritual values, which McArthur argued must remain paramount. McArthur also effectively banned most vehicular traffic from Soldiers Field, turning roads once dominated by cars and trucks into lush green spaces. Over the... View Details

17 Apr 2012
First Look

First Look: April 17

be able to coordinate their actions when messages' arrivals at their destinations are sufficiently correlated events. Correlation serves to fill in information gaps that arise when players are uncertain of the source of message failure, View Details

Keywords: Carmen Nobel

July – August 2011
Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker

Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details

Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry

Citation

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Article

Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz

Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details

Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement

Citation

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01 Dec 2022
News

My First Job

Thomas (MBA 2003) Grace Under Fire I was a server for the catering service on my college campus. Working at the banquets hosted by the university president was my favorite because sometimes it meant seeing famous people. One time Stephen Covey (MBA 1957), author of The... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

them to earn premium prices by reaching undershot customers. They view flight as a positive development. When there are large groups of undershot customers in the higher tiers of a market, incumbents can beat a long and profitable... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

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General Management Awards & Honors - Faculty & Research

Winner of the 2021 Responsible Research in Management Award from the Fellows Group of the Academy of Management and the Community for Responsible Research in Business and Management (RRBM) for Reimagining Capitalism in a World on Fire... View Details

08 Jan 2019
First Look

New Research and Ideas, January 8, 2019

November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia Abstract—Operational efficiency... View Details

Keywords: Dina Gerdeman

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

offices, kitchen tables, and bedrooms. Parents suddenly needed to juggle homeschooling while learning how to be effective remote workers. Working from home during a global pandemic has introduced new formats, patterns, challenges, and... View Details

Keywords: by Tsedal Neeley

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Business, Government & the International Economy Awards & Honors - Faculty & Research

2020 Excellence in Refereeing Award from the Review of Economic Studies . Marco E. Tabellini : Recipient of the 2020 Russell Sage Foundation Presidential Authority Grant in the Future of Work program for “The Labor Market and Political View Details

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

here. Although planning is considered a core competency of corporations, nonprofits were often more effective in planning their social actions. This is a difference in degree rather than kind. Corporations are relatively recent entrants... View Details

Keywords: by Manda Salls

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Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

focuses on innovative approaches to improving the value of cancer care. MOC Affiliate Network The MOC Affiliate Network is a group of more than 100 educational institutions around the world that teach the MOC curriculum and collaborate in... View Details

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Rafaella Sadun | About

and across countries, and how this affects productivity at the micro and macro level. Sadun currently co-leads the Digital Reskilling Lab at HBS, where she studies the effectiveness of large-scale digital training investments made in... View Details

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Sustainable Business Strategy Course | HBS Online

in your career to become a purpose-driven leader Who Will Benefit Purpose-Driven Professionals CSR and Consulting Professionals Leaders and Entrepreneurs Learn how businesses can effect change, and how you can influence others using a... View Details

10 Aug 2015
Research & Ideas

New Medical Devices Get To Patients Too Slowly

life and death for patients. "One device I am studying allows you to replace a heart valve through a catheter inserted in the thigh, rather than doing open-heart surgery," she says. "It allows a whole group of people who are very sick to... View Details

Keywords: by Michael Blanding; Health; Technology

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

or leave their jobs due to burnout. They then correlated those numbers with the percentage of burnout experienced by doctors in different age groups and medical disciplines in order to estimate the overall View Details

Keywords: by Michael Blanding; Health

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