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  • January 2011
  • Case

Founder-CEO Succession at Acer

By: Noam T. Wasserman, Michael Shih-ta Chen and Keith Chi-ho Wong
Stan Shih, founder-CEO of Acer, Inc., had proactively chosen and transitioned the "perfect" successor as CEO, but was now faced with major problems. Over the last two years, his heir apparent, Leonard Liu, had made the changes he had been hired to make, including... View Details
Keywords: Business Startups; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Management Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Conflict Management
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  • March 1996 (Revised April 1996)
  • Case

Andy Chew at Siemens Nixdorf: Change from the Middle

By: Rosabeth M. Kanter and John F. McGuire
Andy Chew, a British manager reassigned to Germany by a large German computer company, is in the middle of carrying out a project as a designated "change agent" in a program to reshape the culture toward one that is more entrepreneurial for success as a nimble global... View Details
Keywords: Change Management; Corporate Entrepreneurship; Organizational Culture; Information Technology; Technological Innovation; Business or Company Management; Projects; Computer Industry; Electronics Industry; Germany
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  • 12 Mar 2013
  • News

Anthropology Inc.

  • 20 Nov 2011
  • News

Woes for Johnson & Johnson

  • August 2022 (Revised February 2023)
  • Case

NewLab: Scaling an Innovation Engine

By: Tarun Khanna and George Gonzalez
Silicon Valley-veteran Shaun Stewart is the CEO of NewLab, a dynamic technology hub headquartered in the storied Brooklyn Navy Yard. Founded in 2016, NewLab fostered a community of entrepreneurs, corporate and government partners, and investors, all seeking to apply... View Details
Keywords: Entrepreneurship; Social and Collaborative Networks; Global Range; Partners and Partnerships; Networks; Growth and Development Strategy; Opportunities; Brooklyn
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    Deborah M. Winshel

    Deborah Winshel is a Senior Lecturer in the General Management Unit of Harvard Business School.  She teaches several MBA required courses: Leadership and Organizational Behavior (LEAD), Leadership and Corporate Accountability and the Field Immersion course (2025 in... View Details

      James L. Heskett

      James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

        C. Fritz Foley

        C. Fritz Foley is the André R. Jakurski Professor of Business Administration. Foley’s research focuses on corporate finance and the role of the CFO, and he currently teaches Corporate Financial Operations, a second-year MBA elective course he created. He also... View Details

        • June 2017 (Revised October 2017)
        • Case

        Uber in 2017: One Bumpy Ride

        By: Suraj Srinivasan, Jay W. Lorsch and Quinn Pitcher
        Uber Technologies Inc., the popular ride-hailing company, entered 2017 having doubled its bookings in 2016 and achieving a valuation of nearly $70 billion, making it the largest venture capital-backed company in the world. Co-founder and CEO Travis Kalanick embodied... View Details
        Keywords: Governance; Information Technology; Transportation; Venture Capital; Organizational Culture; Technology Industry; Transportation Industry; United States
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        • 27 Sep 2017
        • News

        Uber Faces Potential London Ban

        • December 2014
        • Article

        Market Competition, Earnings Management, and Persistence in Accounting Profitability Around the World

        By: Paul M. Healy, George Serafeim, Suraj Srinivasan and Gwen Yu
        We examine how cross-country differences in product, capital, and labor market competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean... View Details
        Keywords: Corporate Performance; Valuation; Equity Valuation; Persistence; Competitive Advantage; Institutions; Earnings Management; Labor Market; Capital Markets; Competition; Profit; Performance; Supply and Industry; Financial Statements; Government and Politics; Globalized Markets and Industries
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        • March 2000 (Revised July 2001)
        • Case

        Microsoft: Competing on Talent (A)

        By: Christopher A. Bartlett and Meg Wozny
        Describes the evolution of Microsoft's human-resource philosophies, policies, and practices and how they used as a core of the company's competitive advantage. In particular, the focus is on how Microsoft tried to retain its ability to recruit, develop, motivate, and... View Details
        Keywords: Human Resources; Retention; Recruitment; Competitive Advantage; Motivation and Incentives; Business Startups; Talent and Talent Management
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        • October 2001 (Revised February 2002)
        • Case

        Nasdaq Japan: E-Merging Markets

        By: Lynda M. Applegate and Kristin M. Kohler
        Describes the design and launch of Nasdaq Japan. Addresses issues concerning the design of electronic markets, the impact of information technology on market structures and relationships, the launch of new ventures by established firms, and the cultural issues that... View Details
        Keywords: Entrepreneurship; Financial Markets; Technological Innovation; Management; Industry Structures; Competitive Strategy; Information Technology; Internet and the Web; Financial Services Industry; Information Technology Industry; Japan
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        • October 2010 (Revised June 2014)
        • Case

        Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

        By: Robert S. Kaplan and Ricardo Reisen de Pinho
        A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
        Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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        • 01 Oct 2001
        • Research & Ideas

        How To Make Restructuring Work for Your Company

        to compete in the global ball bearings market. However, opposition from the company's powerful labor unions made cutting jobs or benefits very difficult. Moreover, under the German "social contract," managers historically owed a... View Details
        Keywords: by Stuart C. Gilson
        • 07 Oct 2011
        • News

        To his millions of fans, he was simply Steve

        • December 1998
        • Supplement

        An Interview with Zhang Ruimin, CEO, Haier Group, Video

        By: Lynn S. Paine and Jennifer Benqing
        Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
        Keywords: Organizational Change and Adaptation; Organizational Culture; Acquisition; Business or Company Management; Consumer Products Industry; China
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        • November–December 2020
        • Article

        Getting Serious About Diversity: Enough Already with the Business Case

        By: Robin Ely and David A. Thomas
        Leaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that diversifying the workforce automatically improves a company’s performance. This article critiques the popular... View Details
        Keywords: Diversity; Organizational Culture; Organizational Structure; Change; Trust
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        • January 2004 (Revised June 2004)
        • Case

        Citigroup 2003: Testing the Limits of Convergence (A)

        By: Lynda M. Applegate
        Examines Citigroup's strategic transition and highlights issues that its newly announced CEO Charles Prince will face as he assumes leadership of this global financial corporation upon the retirement of its charismatic CEO, Sandy Weill. View Details
        Keywords: Business Model; Globalized Firms and Management; Management Succession; Transformation; Banks and Banking; Banking Industry; Financial Services Industry
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        • February 1999 (Revised November 1999)
        • Case

        Securicor Wireless Networks: February 1996

        By: G. Felda Hardymon and Bill Wasik
        Securicor Wireless (SWN) sold software products to wireless telephone carriers. The company was incorporated in January of 1995 as a 40%-owned subsidiary of Securicor Telesciences (STI), itself a wholly-owned subsidiary of British security giant Securicor PLC. Just... View Details
        Keywords: Venture Capital; Business Subsidiaries; Nationality; Business Conglomerates; Applications and Software; Mergers and Acquisitions; Organizational Culture; Business Startups; Business and Shareholder Relations; Technology Industry; United Kingdom; United States
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