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  • All HBS Web  (5,745)
    • People  (31)
    • News  (1,306)
    • Research  (3,051)
    • Events  (22)
    • Multimedia  (27)
  • Faculty Publications  (1,593)
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    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet

      F. Warren McFarlan

      Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

      Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
      • 25 Oct 2010
      • News

      Harvard Business School Social Enterprise Initiative Adds Two New Members To Advisory Board

      • 26 Feb 2018
      • News

      The quest to win over Amazon

      • 16 Oct 2024
      • Video

      A fireside chat with Sam Altman, OpenAI CEO at Harvard University

      • 2023
      • Working Paper

      Rapport in Organizations: Evidence from Fast Food

      By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
      Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details
      Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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      Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023.
      • 07 Jul 2003
      • Research & Ideas

      4+2 = Sustained Business Success

      its connections with people at all levels of the company. Inspire management to hone its capacity to spot opportunities and problems early. Appoint a board of directors whose members have a substantial stake in the company's success.... View Details
      Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
      • TeachingInterests

      Program for Leadership Development

      By: Michael L. Tushman
      Accelerating the Careers of High-Potential Leaders

      Successful businesses know that investing in the next generation of leaders is critical to sustaining competitive advantage and achieving corporate growth over the long term. The Program for Leadership... View Details
      • 13 Oct 2008
      • News

      Harvard Business School Confers Alumni Achievement Awards

        Roy D. Shapiro

        Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

          Richard S. Tedlow

          Richard S. Tedlow is the Class of 1949 Professor of Business Administration at the Harvard Business School, where he is a specialist in the history of business.

          Professor Tedlow received his B.A. from Yale in 1969 and his M.A. and Ph.D. in history from... View Details

          Keywords: advertising; computer; marketing industry; retailing; semiconductor; tire

            Nien-he Hsieh

            Nien-hê Hsieh is the Kim B. Clark Professor of Business Administration in the General Management Unit at Harvard Business School. His research and teaching aims at helping business leaders and organizations determine and deliver on their responsibilities. He... View Details

            • 08 Aug 2005
            • Research & Ideas

            Decision Rights: Who Gives the Green Light?

            "happens all too often," says Michael Jensen, professor emeritus at Harvard Business School and managing director of Cambridge, Massachusetts-based Monitor Group's organizational strategy practice. "Allocating decision... View Details
            Keywords: by Peter Jacobs
            • December 1992 (Revised June 1993)
            • Case

            ACTC Customer Service Department

            Focuses on the young general manager of a new cable TV system and on its customer service department. Jeanne LaFrance, the general manager, has an uneasy feeling about the way in which the department is being managed. She sees symptoms of what she suspects are serious... View Details
            Keywords: Management; Problems and Challenges; Planning; Customer Focus and Relationships; Performance Evaluation; Telecommunications Industry
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            Roberts, Michael J. "ACTC Customer Service Department." Harvard Business School Case 393-056, December 1992. (Revised June 1993.)
            • 24 Jan 2013
            • News

            What can foreign retailers bring in which India doesn't already have?

            • 20 Dec 2018
            • News

            Consumer Rating Algorithms Score Big with Businesses, Governments

            • 22 Nov 2010
            • Research & Ideas

            Seven Strategy Questions: A Simple Approach for Better Execution

            Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better Execution, Simons explains how... View Details
            Keywords: by Robert Simons
            • August 2017 (Revised July 2019)
            • Case

            GROW: Using Artificial Intelligence to Screen Human Intelligence

            By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
            Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
            Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
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            Bernstein, Ethan, Paul McKinnon, and Paul Yarabe. "GROW: Using Artificial Intelligence to Screen Human Intelligence." Harvard Business School Case 418-020, August 2017. (Revised July 2019.)
            • September 2021 (Revised June 2023)
            • Supplement

            Serving Bud Moore (B)

            By: David G. Fubini and Patrick Sanguineti
            In only his third year at a Leading Strategy Consulting firm (LSC), Gregory Davis has been assigned to a select group tasked with advising General Motors (GM), one of the largest companies in the world by revenue, on how to reorganize their entire North American... View Details
            Keywords: Decision Choices and Conditions; Relationships; Outcome or Result; Groups and Teams; Management Skills; Restructuring
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            Fubini, David G., and Patrick Sanguineti. "Serving Bud Moore (B)." Harvard Business School Supplement 422-016, September 2021. (Revised June 2023.)
            • September 2021 (Revised June 2023)
            • Case

            Serving Bud Moore (A)

            By: David G. Fubini and Patrick Sanguineti
            In only his third year at a Leading Strategy Consulting Firm (LSC), Gregory Davis has been assigned to a select group tasked with advising General Motors (GM), one of the largest companies in the world by revenue, on how to reorganize their entire North American... View Details
            Keywords: Groups and Teams; Decisions; Relationships; Cooperation; Business and Stakeholder Relations; Outcome or Result; Restructuring
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            Fubini, David G., and Patrick Sanguineti. "Serving Bud Moore (A)." Harvard Business School Case 422-015, September 2021. (Revised June 2023.)
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