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Publications

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  • All HBS Web  (1,374)
    • News  (262)
    • Research  (986)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (354)

Show Results For

  • All HBS Web  (1,374)
    • News  (262)
    • Research  (986)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (354)
← Page 49 of 1,374 Results →
  • Web

Online Transforming Customer Experiences Course | HBS Online

shifting customer needs Who Will Benefit Service Organization Leaders Professionals in Service Functions Entrepreneurs and Consultants Elevate your employees and create the conditions for them to thrive and... View Details
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

changed for them when the world went remote. They’ve since hired six employees who are clustered in Boston but working remotely. As the team expands, the founders wonder whether they should build a remote-first company or plan for an... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 1997
  • News

Short Takes

schools, have benefited from setting up internal management development programs and facilities in order to maintain a qualified pool of employees. Replicating U.S. business practices in other countries is a very complex challenge,... View Details
Keywords: Judith A. Ross
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

micro-foundations of market legitimization and on the role of morals in sustaining professional jurisdictions. A Temporal View of the Costs and Benefits of Self-Deception Authors:Zoë Chance, Michael I. Norton, Francesca Gino, and Dan... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

inspiration and guidance do you think retailers could draw from the Toyota Production System (TPS)? A: TPS highlights include the power of focusing and executing the operational details; the vital role of continuous process improvement; and the need to involve View Details
Keywords: by Martha Lagace; Retail; Auto
  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

contributed benefits other users (as, for example, when a network is enlarged) as well the organization itself (providing lower costs, greater resources at little cost, better customer service, more effective marketing, increased View Details
Keywords: by Jim Heskett
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

credit, especially for people who may be traditionally left out of capital markets.” BrightUp blends technology and behavioral science to help under-supported people become more financially healthy, delivering services to the market as an View Details
Keywords: Nonprofit / Government
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

information about benefit programs probably warrant less protection. The next step is to review the people, processes, and technologies that support those assets, including external suppliers and partners. When you're done with that,... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

they know well; but I am not certain that they’ve really considered the alternatives and what workplace would fit into their broader strategy. And then you have other companies and executives that went remote during the pandemic and are still scared to ask their View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • Profile

Sekou Calliste

particular." The head of Sekou's investment banking group, Richard W Thaler, Jr., was an HBS alum. And the full-time employee who took him under her wing, Tiffany Craig-Herring, preceded him into HBS by one year. Sold on leadership... View Details
  • 27 Sep 2011
  • First Look

First Look: September 27

resources furnished by its partners. Receptivity in turn portrays how organizational capabilities and the quality of ties to partners facilitate flows of network resources. We propose that the interplay of these three mechanisms determines the View Details
Keywords: Sean Silverthorne
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

Internet (mobile) businesses and users (have) already evaluated the benefits (and) analysts' valuations can be more predictable " Shankar N. Mandapaka added: "The earlier dot.com bubble was due to lack of proper valuation... View Details
Keywords: by James Heskett; Publishing; Retail
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

suggested that the benefit of separating the new venture had to do with securing resources for it. However, our research found that parent organizations invested roughly the same amount in integrated ventures as they did in independent... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

shared, and where do the boundaries of cooperation end and competition begin. IBM and its partners have managed to stay competitive at, for example, the 45nm mode, at a far lower cost than firms that "go it alone," and there is a large View Details
Keywords: Martha Lagace
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

Protection Act of 2006, which mandated in part that employees be automatically enrolled in a pension plan upon hiring and must choose to opt out rather than opt in—Bohnet, Bazerman, and van Geen decided to apply the theory to evaluation... View Details
Keywords: by Maggie Starvish
  • Web

Online Entrepreneurial Marketing Course | HBS Online

influencing the stakeholders making purchasing decisions Understand the importance of brand-building and the key components of an effective brand Build a media strategy across paid, earned, and owned channels Evaluate and identify growth opportunities Who Will View Details
  • 10 Mar 2021
  • News

Next Normal

evidence for the many benefits of remote work—wider geographical reach into different markets, more autonomy over one’s office set up, and the list goes on—studies also make very clear that remote workers’ feelings of professional... View Details
  • 04 Jan 2021
  • Blog Post

Bringing the Lessons of 2020 into 2021

Co-Founders are Fighting Racism and Encouraging Other Companies to do Their Part Enhance Virtual Recruiting and Remote Work Practices Virtual was our reality in 2020, and there have been many benefits to organizations and individuals... View Details
Keywords: All Industries
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

valuable networking benefits through networked incubators. The first is Brainshark.com, a year-old company that got started in a Boston-based incubator called Reach Internet Incubator. A year ago, founders Joe Gustafson and Mark Yacovone... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
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