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  • November 2020 (Revised February 2022)
  • Case

CommonSpirit Health: Integrating a Merger of Equals

By: Robert S. Huckman, Hise Gibson and Nicole Gilmore
Soon after closing the 2019 merger of Catholic Health Initiatives (CHI) and Dignity Health to create CommonSpirit Health, Lloyd Dean and Kevin Lofton-–jointly appointed to the role of CEO—must make several operational and strategic decisions related to the integration... View Details
Keywords: Health Care Delivery; Hospital; Merger; Merger Integration; Hospital Mergers; Health Information Technology; CEOs; Health Care and Treatment; Mergers and Acquisitions; Integration; Leadership; Customer Value and Value Chain; Decision Choices and Conditions; Governance; Information Technology; Health Industry; United States
Related
  • November 2019
  • Supplement

Kids & Company: Entering the U.S.

By: Boris Groysberg, Sarah Mehta and Matthew Preble
This video supplement pairs with “Kids & Company: Entering the U.S.” (case no. 418011). It contains eight individual clips that range in length from 5 to 12 minutes. Instructors can use the videos, either in whole or in part, as an additional teaching... View Details
Keywords: Early Childhood Education; Strategy; Growth and Development Strategy; Growth Management; Business Strategy; Competitive Strategy; Competitive Advantage; Expansion; Leadership; Marketing; Product Marketing; Brands and Branding; Service Delivery; Service Operations; Product Design; Product Development; Cross-Cultural and Cross-Border Issues; Selection and Staffing; Customer Focus and Relationships; Entrepreneurship; Service Industry; Canada; United States
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  • 13 Feb 2006
  • Research & Ideas

When Gender Changes the Negotiation

possible or appropriate when heading into a salary negotiation or discussing a contract. Research industry norms, investigate precedent, and talk to others who are already employed at the firm or in the industry. Most important, don't be... View Details
Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

Giroux, 1968) for the reference to Ken Kesey. Your feedback to last month’s column Can We Train for Trust? The sense of the discussion of this issue was that, while trust may be a combination of nature and nurture, to some degree it is... View Details
Keywords: by James Heskett
  • December 2020 (Revised February 2021)
  • Teaching Note

The Tulsa Massacre and the Call for Reparations

By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
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  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

is not to make an airtight case about the state of contemporary management, but rather to raise important questions. By comparing management with the legal and medical professions, we hope to stimulate discussion and debate that can lead... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

would avoid a "one size fits all" approach to the practice of making compensation known. These are the views put forth by participants in this month's discussion of transparency in compensation. Disclosing pay ranges vs.... View Details
Keywords: by James Heskett; Financial Services
  • September 2009
  • Module Note

Leading Teams Note

By: Jeffrey T. Polzer
This note, which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Decision Choices and Conditions; Knowledge Sharing; Leadership; Business Processes; Groups and Teams
Related
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • Web

2022 Reunion Presentations - Alumni

Diversity and Inclusion Officer) Moderator: Archie Jones (MBA 1998) , HBS Senior Lecturer Video Recording + More Info – Less Info Panelists will discuss using business leadership to advance diversity,... View Details
  • 07 May 2012
  • Research & Ideas

The Art of Haggling

example of the two strangers negotiating the sale of the lakeside cottage. What if the current owner is putting it up for sale because he has lost his job, while the businessman just happens to be Bill Gates or Mark Zuckerberg? Scenarios like that spark spirited View Details
Keywords: by Katie Johnston
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

balance—the ability to embrace both the divergence that may characterize early discussions and the unity needed for effective implementation. Cyrus the Great, the founder of the Persian Empire and a renowned military leader, understood... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • Web

Business Finance Course Online | HBS Online

Jayakumar Medical Director & Co-CMO at Culinary Health Fund Elevate your business knowledge and prepare for leadership responsibilities, such as assessing value and performance, budgeting, and communicating the financial implications of... View Details
  • Web

Reunions - Alumni

commitment varies from month to month and class to class. Volunteers have the option of focusing their efforts on broad-based gift participation, leadership gift commitments, or planned giving. Your class's Development Liaison will be... View Details
  • September 2010
  • Case

Quanta Research Institute: Rainforest or Hothouse?

By: Willy C. Shih, Jyun-Cheng Wang and Ho Howard Yu
Barry Lam, the CEO and founder of Quanta Computer (the largest notebook computer manufacturer worldwide), has recognized for many years that he had to transform the company to decrease its dependence on producing commodity hardware for other global brands and move the... View Details
Keywords: Change Management; Leading Change; Growth and Development Strategy; Product Development; Organizational Change and Adaptation; Research and Development; Computer Industry; Taiwan
Related
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

has been a failure of leadership as astounding and momentous (and ironic) as the company's early achievement. Robert D. Austin, Associate Professor: When I worked in a U.S. auto company in the mid 1990s, we were doing many of the right... View Details
Keywords: by Staff; Auto
  • 12 Mar 2021
  • News

My Favorite Case

oil industry. I came full circle with both of those cases, having spent my career in the oil industry and as CEO of a company involved in the Macondo well disaster in 2010. Going through the Macondo crisis and looking back on the multi-day class View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

are in a leadership role, or any role where your input is required, you will be asked things that you might not be prepared for. Once you have the skill of gracefully and factually answering unexpected questions, you will be able to... View Details
  • December 2020 (Revised February 2021)
  • Supplement

The Tulsa Massacre and the Call for Reparations

By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
Related
  • 19 Apr 2011
  • First Look

First Look: April 19

  PublicationsWhat to Ask the Person in the Mirror: The Seven Tests of Highly Effective Leaders Authors:Robert Steven Kaplan Publication:Harvard Business Publishing, forthcoming Abstract Successful leaders know that leadership is less... View Details
Keywords: Sean Silverthorne