Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (1,874) Arrow Down
Filter Results: (1,874) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (1,874)
    • People  (2)
    • News  (554)
    • Research  (1,030)
    • Events  (4)
    • Multimedia  (13)
  • Faculty Publications  (326)

Show Results For

  • All HBS Web  (1,874)
    • People  (2)
    • News  (554)
    • Research  (1,030)
    • Events  (4)
    • Multimedia  (13)
  • Faculty Publications  (326)
← Page 49 of 1,874 Results →
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

that existing stores must participate in normal industry growth while the new stores experience targeted revenue growth. The corporate scorecard also measures the amount of cash flow generated and invested. The View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 01 Dec 2009
  • News

Alumni Books

Like Shampoo for Job Seekers: The Proven Personal Branding System to Help You Succeed in any Interview and Secure the Job of Your Dreams by Brenda Bence (MBA ’91) (Global Insight Communications) Strategic Customer Service: Managing the... View Details
  • 30 Apr 2008
  • Sharpening Your Skills

Sharpening Your Skills: Brand Management

their customers' customers can capture a larger share of channel margins and build loyalty that can protect them against lower-priced competitors. Can Individuals Create Their Own Brand? The Case of the Mystery Writer's Brand A look... View Details
Keywords: by Staff; Sports; Publishing; Auto
  • 25 Aug 2022
  • News

Case Study: Sound Check

provide good information. Sites have to provide robust online experiences if they want to create strong bonds and real relationships with their customers, he adds. The Question: So far LS has signed on mid-size businesses that generate... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • Web

Once in a Lifetime Opportunities | Social Enterprise | Harvard Business School

Once in a Lifetime Opportunities In 2011, at 26 years of age, Kasia Stochniol (MBA 2014) packed her bags and moved to Nairobi, Kenya. After previous professional experience as a consultant, she joined the early team at M-KOPA, a social... View Details
  • Web

About Us | Information Technology

About Us Meet the Team Contact Us Global Expertise The Multimedia Development team has extensive experience with the case method and deep expertise in the use of pioneering, interactive learning technologies to enhance teaching and... View Details
  • 01 Sep 2009
  • News

Outtakes with Russ Wilcox

as well as customer service.” What’s on his Kindle: Outliers by Malcolm Gladwell; the Boston Globe; the Wall Street Journal. Why we’re in trouble: “With BlackBerries and instant messaging (IM), we live in a twitch society. People are... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2007
  • News

A View from the Top

implications.” It’s important to build up reserves of trust with customers and markets to call on in hard times, he added, and don’t try to start the process when times are already difficult. Dubinsky recalled her media ride on the... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services; Management
  • 08 Mar 2016
  • First Look

March 8, 2016

choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2016
  • News

How Do I Get Your Job?

units a year, but back when volumes were small, one full container of product would be everything I would have to sell for a quarter. And I had an entire container of goods that came damaged. I had to call up the customers who I fought so... View Details
Keywords: April White
  • 06 Dec 2017
  • News

Puzzle Master

towards digital experiences that enhance customer engagement. In an interview with Black Enterprise, Williams-Sonoma Vice President and Head of Strategy & Business Anddria Clack-Rogers Varnado (MBA 2014)... View Details
  • 01 Dec 2014
  • News

Taking Tailoring High Tech

the cost and time commitment of a traditional bespoke tailor. The efficiency of the technology allows Acustom to sell jeans—one of the most difficult tailoring challenges—starting at $225, about a quarter of the going price for custom... View Details
Keywords: April White; fashion
  • 01 Sep 2024
  • News

Next Level

In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

years of experience at the likes of Procter & Gamble and Johnson & Johnson, decided to set himself up as Spain's first pizza magnate and founded TelePizza. He believed that customers in Spain—and,... View Details
Keywords: by Walter Kuemmerle
  • 26 May 2009
  • Research & Ideas

Improving Market Research in a Recession

supplier aggressively explore synergies across its various component agencies as well as eliminate research redundancies. Value experience and judgment. CMOs should tap the knowledge and intuitions of managers and researchers who've lived... View Details
Keywords: by John Quelch
  • Profile

Rob Casper

As a Marine captain with experience in the Middle East, East Asia, and Afghanistan, Rob Casper has learned to learn from mistakes. “When I went into the Philippines, I had what I thought was a brilliant plan for teaching patrol skills to... View Details
  • 01 Mar 2010
  • News

The Meaning of Ramadi

Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and one very annoyed professor... View Details
Keywords: Donovan Campbell; National Security and International Affairs; Government
  • 04 Sep 2019
  • News

In My Humble Opinion: Status Update

on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the Facebook family, Levine came to the... View Details
Keywords: Julia Hanna
  • 21 Feb 2020
  • News

Style for Everyone

of our first names––Nadia and Lydia––and Co really represents our community,” says Gilbert. “In the US, about 70 percent of women wear plus-size apparel, and yet only about 17 percent of apparel dollars are sold in those sizes,” says Boujarwah. “We both have a ton of... View Details
Keywords: Apparel Manufacturing; Manufacturing
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com launched in 1995, offering... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • ←
  • 49
  • 50
  • …
  • 93
  • 94
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.