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Show Results For
- All HBS Web
(6,450)
- People (3)
- News (1,231)
- Research (4,156)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,887)
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- 01 Jun 2000
- News
Business Suits You: Experimenting with Professional Identity
broader array of role models, choosing bits and pieces from different people to create a customized model," she explains. The second form of experimenting that Ibarra documented was characterized by a concern for authenticity, defined as... View Details
- 17 Dec 2015
- News
Applying Strategy Concepts In Innovative Ways Through Technology
aggregated into an industry. Team members study data and collaborate on beer design, pricing, and packaging, as well as on decisions about manufacturing and marketing. After each round of play, reports are generated that include balance sheets, View Details
- 01 Dec 2020
- News
Steady as She Goes
customers interact with our team and how our team members view themselves. Celebrating that has become an important part of our year.” The events of 2020 meant putting aside financial concerns temporarily and focusing on community needs.... View Details
- 01 Dec 2007
- News
A View from the Top
implications.” It’s important to build up reserves of trust with customers and markets to call on in hard times, he added, and don’t try to start the process when times are already difficult. Dubinsky recalled her media ride on the... View Details
- 01 Dec 2008
- News
Designing Change
Stecker. “Muzak has a huge music library, and many employees came to the company because they love music. Making music an integral, daily aspect of company culture enabled employees to better deliver on their goal of creating value for their View Details
Keywords: Julia Hanna
- 01 Mar 2013
- News
Sea of Dreams
me write a book about the creation of his 187-foot, $40 million yacht. Lady Linda would be extraordinary: Her interior walls would be made from rare species of burl wood, the floors paved with onyx, and the furniture custom made. The... View Details
- 27 May 2021
- News
History’s Future
Courtesy Amr AlMadani Courtesy Amr AlMadani Millennia ago, the AlUla region in northwestern Saudi Arabia was a thriving commercial and cultural center, a stop on the trade routes that connected the spices, silks, and other luxuries of Arabia and the East to the View Details
- 06 Oct 2020
- News
Clearing the Path to Citizenship
RapidVisa to expand the types of cases it can handle.) The company’s online immigration applications function much as TurboTax does for IRS filings, translating the arcane language of government documents into easy-to-answer questions View Details
Keywords: April White
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
he says—a good sign, given that some locally manufactured products struggle to gain traction. When there is too little effort put into design and quality, customers end up associating the affordability of a local product with cheap. But... View Details
Keywords: Amy Yee
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
when they leave; the restaurant will do whatever's necessary to ensure that. A qualitative experience measured quantitatively - it's a case study in successful customer service and service management. What's the most memorable meal you've... View Details
- 01 Apr 1998
- News
Microfinance's Big Payoff: Michael Chu and ACCION International
was so successful we had to establish it as a regular commercial bank to accommodate its growth. Today, BancoSol leads the Bolivian banking system in profitability and makes 40 percent of the system's loans; it has 76,000 microentrepreneur View Details
- 01 Dec 1998
- News
Short Takes
credit card issuers, began lending precisely at this time to customers with much lower average incomes than they ever had before," he says. In fact, contends Moss, policymakers could conceivably worsen the situation by tightening the... View Details
Keywords: Judith A. Ross
- 19 Nov 2014
- News
The Power of Yes
practices by understanding the true social impact of investing in early-stage companies that serve low-income customers in India, Pakistan, East and West Africa, and Latin America. These companies provide affordable access to agricultural... View Details
Keywords: Julia Hanna
- 01 Dec 2012
- News
Corruption 101
increasing number of red flags, he had to consider not only his US employer and his HBS position, but also his local client, his client's employees and their families, customers throughout the region, and all the suppliers for the... View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes car searches for customers using... View Details
- 01 Jun 2015
- News
Screen Grab
and managing director at BCG Digital Ventures, Walter Delph (MBA 2003) works with companies to develop apps, connected devices, and online content—including video—that will engage customers on a level that goes beyond the straight sell.... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Mar 2025
- News
Forward Thinking
There was a time when human activity in outer space was a highly centralized, government-led endeavor, says Professor and Senior Associate Dean Matthew Weinzierl. But that era has passed: Over the past two decades, a calcified space bureaucracy has given way to a... View Details
- 01 Mar 2017
- News
Swimming with the Stream
just a jogging soundtrack. “How can I be the person people think of when they think about power and inspiration? How can I be the go-to destination for music and feminism?” she says. “The best companies are the ones that think, ‘How can I serve the View Details
Keywords: Dan Morrell
- 26 Jan 2016
- News
The First Five Years: Jill Applebaum (MBA 2015)
rewarding. From time to time, we’ll receive unsolicited emails from customers who tell us they can’t live without our product. Those touches of positive reinforcement definitely keep us motivated and energized. It also helps that Jillian... View Details
- 01 Sep 2014
- News
Alumni Achievement Awards 2014
Altiostar Networks, Inc. Dahod outside his Tewksbury, MA, office “The best way to deliver on shareholder value is not to focus on shareholder value. Focus on meeting customer needs and taking care of employees. That leads to success.” A... View Details