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  • All HBS Web  (5,012)
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  • All HBS Web  (5,012)
    • People  (13)
    • News  (1,259)
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    • Events  (11)
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  • April 2022 (Revised May 2022)
  • Case

Mastercard Labs (A) (Abridged)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
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Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A) (Abridged)." Harvard Business School Case 422-082, April 2022. (Revised May 2022.)
  • 21 Apr 2003
  • Research & Ideas

Will American Brands Be a Casualty of War?

the technology brands such as Intel or Microsoft, which are likely to escape the new mood. The second group is the cultural icons such as Coca-Cola, Disney, Marlboro, and McDonald's. These brands depend on emotional attachment rather than... View Details
Keywords: by Sean Silverthorne
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

"Nobody outside India understands what that means instead of going to a dealer and taking a vehicle and going home, you had to make a booking, and your turn would come probably after ten years," said Bajaj. At one point the Bajaj... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 14 Oct 2014
  • News

A legacy of social and environmental respect

Akshay Kumar Parija (AMP 172, 2007) was already a successful international banker when he arrived at HBS in 2006. Today, however, he credits the AMP with helping him develop his courage and creativity—two character traits that set his life on a new course to preserve... View Details
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 07 Aug 2017
  • Blog Post

A Summer Internship with the City of Boston

nonprofits, cultural institutions, and like-minded corporations. My clients included cause-related NGOs like Freedom to Marry and Al Gore’s Climate Reality Project, the American Museum of Natural History,... View Details
  • 2016
  • Chapter

Wrong Paths to Right: Defining Morality With or Without a Clear Red Line

By: Ryann Elizabeth Manning and Michel Anteby
The extensive literature on organizational wrongdoing tends to assume that a clear red line divides the moral terrain. However, many organizations function not as moral orders, but as moral pursuits in which there is intentionally no explicit definition of right and... View Details
Keywords: Organizational Behavior; Organizational Theory; Sociology Of Ethics And Morality; Morality; Organizational Culture; Culture; Ethics; Africa; North and Central America
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Manning, Ryann Elizabeth, and Michel Anteby. "Wrong Paths to Right: Defining Morality With or Without a Clear Red Line." In Organizational Wrongdoing: Key Perspectives and New Directions, edited by Donald Palmer, Kristen Smith-Crowe, and Royston Greenwood, 47–71. Cambridge Companions to Management. Cambridge, UK: Cambridge University Press, 2016.
  • January 1996 (Revised May 2005)
  • Case

Ben & Jerry's Homemade Ice Cream, Inc.: A Period of Transition

By: David J. Collis and Melinda B. Conrad
Bob Holland takes over as CEO of this iconoclastic ice cream company in February 1995 when it faces a major crisis. Holland must now develop a strategy that both adapts to the external environment and is consistent with the company's unique heritage. View Details
Keywords: Strategy; Business Strategy; Adaptation; Crisis Management; Organizational Culture; Food and Beverage Industry
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Collis, David J., and Melinda B. Conrad. "Ben & Jerry's Homemade Ice Cream, Inc.: A Period of Transition." Harvard Business School Case 796-109, January 1996. (Revised May 2005.)
  • Fast Answer

Field Course: Business of the Arts (BOTA)

Where should I start my research on arts and cultural organizations?  Organization overviews  Guidestar Pro Information about the missions, programs, and finances of IRS-recognized... View Details
  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

culture that permits dissent and failures. The highly uncertain nature of both creativity and entrepreneurship. Such high levels of uncertainty lead to the dilemma View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • January 10, 2022
  • Article

The Secret Ingredient of Thriving Companies? Human Magic

By: Hubert Joly
The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
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Joly, Hubert. "The Secret Ingredient of Thriving Companies? Human Magic." Harvard Business Review (website) (January 10, 2022).
  • July 2020
  • Case

The Second City: The Future of ‘Yes, and…’

By: Francesca Gino and Jeff Huizinga
Leaders from The Second City, the legendary Improv comedy company, reflect on its broad portfolio of activities through the lens of future opportunities and growth. In particular, they discuss ways in which Second City can further invest in its professional arm, Second... View Details
Keywords: Workplace; Collaboration; Growth and Development; Opportunities; Communication; Organizational Culture
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Gino, Francesca, and Jeff Huizinga. "The Second City: The Future of ‘Yes, and…’." Harvard Business School Case 921-007, July 2020.
  • 1968
  • Chapter

Neo-Freudian Views of Maturity and Bureaucratic Norms

By: R. M. Kanter
Keywords: Organizational Culture; Social Issues
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Kanter, R. M. "Neo-Freudian Views of Maturity and Bureaucratic Norms." In Vital Problems for American Society, edited by J. A. Winter, J. Rabow, and M. Chesler. New York: Random House, 1968.
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

especially in changing the culture of the School and the broader world. The W50 Summit in particular was a way to reach out to the women who "have sometimes felt disenfranchised, disconnected, unwelcome... View Details
Keywords: by Katie Koch & Harvard Gazette
  • 21 Aug 2017
  • Blog Post

A Summer Internship with the City of Boston

nonprofits, cultural institutions, and like-minded corporations. My clients included cause-related NGOs like Freedom to Marry and Al Gore’s Climate Reality Project, the American Museum of Natural History,... View Details
Keywords: Consulting
  • 04 Feb 2015
  • What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

Summing Up How Transferable is the Google "School of Management"? Responses to this month's column suggest a great deal of respect for what Google's management has been able to achieve, both in... View Details
Keywords: by James Heskett; Education
  • Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production,  defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

  • 2022
  • Book

Empires of Ideas: Creating the Modern University from Germany to America to China

By: William C. Kirby
The modern university was born in Germany. In the twentieth century, the United States leapfrogged Germany to become the global leader in higher education. Will China challenge its position in the twenty-first?
Today American institutions dominate nearly every... View Details
Keywords: University; Higher Education; History; United States; Germany; China
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Kirby, William C. Empires of Ideas: Creating the Modern University from Germany to America to China. Cambridge, MA: Belknap Press of Harvard University Press, 2022. (Extended Book Reviews at Foreign Policy and Inside Higher Ed.)
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

moms are high achievers at work. Now it turns out they are happy, too. Amazon vs. Whole Foods: When Cultures Collide Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then... View Details
Keywords: by Sean Silverthorne
  • 28 Nov 2014
  • News

Flat Organizations Like Zappos Need Pockets of Privacy

Keywords: leadership; employee management; innovation; holacracy; Retail Trade; Management, Scientific, and Technical Consulting Services; Professional Services
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