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  • Profile

Tommaso Ruggeri

next flight, you know that this is just the beginning of a lifelong adventure together with your newfound friends. What is your most memorable classroom moment? "Tell me, what is it you plan to do with your one wild and precious life?"... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the business community have issued... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

Transformational Customer Experiences Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or... View Details
Keywords: Sean Silverthorne
  • May 2021 (Revised August 2021)
  • Case

Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test

By: Benjamin C. Esty and Allison Ciechanover
As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
Keywords: COVID-19 Pandemic; Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Digital Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Cross-Cultural and Cross-Border Issues; Travel Industry; Tourism Industry; Service Industry; United States
Related
  • 15 Nov 2011
  • First Look

First Look: November 15

duopoly rather than to remain a monopolist. Bias in Search Results?: Diagnosis and Response Author:Benjamin Edelman Publication:The Indian Journal of Law and Technology 7 (2011) Abstract I explore allegations of search engine bias,... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

$50 billion to the company, with no assurances American taxpayers will recoup any of that investment. How should business leaders learn from this latest turning point? HBS faculty weigh in. Daniel Snow, Assistant Professor Of Business Administration: GM will emerge... View Details
Keywords: by Staff; Auto
  • February 2015
  • Case

CLP: Powering Asia

By: George Serafeim, Rebecca Henderson and Dawn Lau
Richard Lancaster, taking over from Andrew Brandler, was the Chief Executive Officer (CEO) of CLP Holdings Ltd., one of the leading power companies in Asia, with operations in China, Southeast Asia, Taiwan, Australia, and India, and an energy portfolio spanning coal,... View Details
Keywords: Energy Generation; Environmental Sustainability; Goals and Objectives; Values and Beliefs; Growth and Development Strategy; Strategic Planning; Energy Industry; Asia; India
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  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

fear mongering and all the other attack strategies (more on that soon). Delay There are questions and concerns that can kill a good proposal simply by creating a deadly delay. They so slow the communication and discussion of a plan that... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 11 Mar 2024
  • News

In Harmony

opportunity to shine.” Kim did just that, quickly moving over to represent Salomon Smith Barney’s business in Asia, with a focus on Korea. “People who went through the Asian financial crisis would probably remember that Korea was one of... View Details
Keywords: Julia Hanna; photograph by Jun Michael Park
  • Web

Case Studies - Social Impact Collaboratory

structure, and a thoughtful investment strategy that aligns with the foundation's mission. CalSTRS Takes on Gun Violence (819079) by Vikram Gandhi and Caitlin Lindsay Reimers Brumme NOVEMBER 2018 (REVISED DECEMBER 2018) In Spring of 2018, Chris Ailman, CIO of the $200... View Details
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Layoffs That Don't Break Your Company: Better Approaches to Workforce Transition By: Sucher, Sandra J., and Shalene Gupta Abstract—Today layoffs have become companies’ default response to the challenges created by advances in technology... View Details
Keywords: Dina Gerdeman
  • 02 Aug 2016
  • First Look

August 2, 2016

The Unintended Consequences of the Zero Lower Bound Policy By: Di Maggio, Marco, and Marcin Kacperczyk Abstract—We study the impact of the zero lower bound interest rate policy on the industrial organization of the U.S. money fund industry. We find that in View Details
Keywords: Sean Silverthorne
  • 15 Feb 2024
  • News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details
Keywords: April White
  • Web

Timing - Christensen Center for Teaching & Learning

Feedback Sample Class Case method teaching involves a delicate balance between organization and guidance on the one hand, and flexibility and responsiveness on the other. For each class session, experienced case instructors typically... View Details
  • Web

News - Research Computing Services

DUA25-0000, DAT25-0000). All individuals added to new or existing project spaces must be named in the relevant DAT documentation, and as required, IRB protocol. Project Space Sponsor Responsibility and Attestation To ensure adherence to... View Details
  • Web

Criteria | Social Enterprise | Harvard Business School

Eligibility Criteria Awards How to Apply FAQs In addition to financial need and employment eligibility, selection is based on the following qualitative criteria: Caliber of Position Level of responsibility and level of need for this type... View Details
  • Web

Working Groups Update | About

within and across groups based on considerations like our calendar, complexity, and a range of other factors. These plans complement other work done over the break—including in the MBA Program, for example, to incorporate lessons from the... View Details
  • Web

Terrill L. Drake | About

the School’s Racial Equity Plan to focus on issues of diversity, equity, inclusion and belonging around race, ethnicity, gender, sexual orientation, disability, veteran status, and age. Terrill brings nearly two decades of experience in... View Details
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

question: The data and analysis in the latest IPCC report amplified the reality that climate change is widespread, rapidly intensifying, and attributable to human activity. It also signaled both a responsibility and a real opportunity to... View Details
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

values, strategy, and priorities sufficiently and often in person. And equally important, organizational silence prevails about barriers to effectiveness, commitment, and performance. This barrier makes the silent killers self-sealing and unchangeable. Q: The economic... View Details
Keywords: by Martha Lagace