Publications

January 1996 (Revised December 1999)
Case

1994-95 Mexican Peso Crisis, The

By: Kenneth A. Froot and Matthew McBrady

Explores the peso crisis of 1994-95 and why it occurred. Students must examine Mexico's policies, the capital market's reactions, and the implications of devaluation for future capital flows and growth. View Details

Keywords: Exchange Rates; International Capital Markets; Devaluation; Currency Exchange Rate; Financial Markets; International Finance; Capital; Mexico

October 1995 (Revised December 1998)
Case

Otis Elevator Company (A): China Strategy

By: Michael Y. Yoshino and Thomas W. Malnight

Examines the evolution of Otis's joint venture in China, from inception to the political crisis in 1989. Raises the question of whether or not the company should make an additional investment in the aftermath of the Tiananmen Square incident. View Details

Keywords: Joint Ventures; Decisions; Investment; Globalization; Government Administration; Business and Government Relations; Strategy; China

August 1995 (Revised August 1995)
Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details

Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry

July 1995 (Revised April 1996)
Case

Union Carbide's Bhopal Plant (B)

By: Debora L. Spar

Describes the aftermath of the explosion at Bhopal. View Details

Keywords: Crisis Management

June 1995
Case

Northern Telecom and Netas (A): Turkey's Telecommunications Team

By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko

The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to... View Details

Keywords: Joint Ventures; Mobile and Wireless Technology; Crisis Management; Problems and Challenges; Change Management; Developing Countries and Economies; Political Elections; Telecommunications Industry; Manufacturing Industry; Turkey; Canada

June 1995
Case

Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other

By: Rosabeth M. Kanter and Pamela A. Yatsko

In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details

Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China

May 1995 (Revised May 1996)
Teaching Note

AES Honeycomb Series TN

By: Lynn S. Paine and Charles A Nichols, III

1eaching Note for (9-395-132) and (9-395-122). View Details

Keywords: Crisis Management; Ethics; Organizational Design

May 1995
Teaching Note

E. F. Hutton: Cash Management Crisis Series TN

By: Lynn S. Paine and Charles A Nichols, III

May 1995 (Revised June 1995)
Case

E. F. Hutton: Cash Management Crisis (C)

By: Lynn S. Paine

Keywords: Financial Institutions; Cash; Crisis Management; Financial Services Industry

March 1995
Case

MEXICO 1995: The Crisis Returns

By: George C. Lodge and Marie Bell

Keywords: Financial Crisis; Mexico

March 1995
Case

E. F. Hutton: Cash Management Crisis (A)

By: Lynn S. Paine and Jane Palley Katz

Keywords: Financial Institutions; Cash; Crisis Management; Financial Services Industry

March 1995
Case

E. F. Hutton: Cash Management Crisis (B): The Bell Report

By: Lynn S. Paine and Jane Palley Katz

Keywords: Financial Institutions; Cash; Crisis Management; Financial Services Industry

1995
Simulation

The Situation at Research Lab 26X

By: Dutch Leonard

Keywords: Crisis Management; Buildings and Facilities

January 1995 (Revised June 1997)
Case

Walt Disney Company, 1994: A Tumultuous Year

By: David J. Collis and Elizabeth Wynne Johnson

Focuses on a six-month period in 1994, during which the company experienced a series of dramatic upheavals. The events described include: 1) the sudden death of company president Frank Wells; 2) a health crisis facing Chairman Michael Eisner; 3) the "departure" of... View Details

Keywords: Business Divisions; Business Exit or Shutdown; Business Startups; Resignation and Termination; Crisis Management; United States

December 1994
Case

Intel's Pentium: When the Chips Are Down (A)

By: Stephen A. Greyser and Norman Klein

Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details

Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry

December 1994 (Revised October 2009)
Case

AES Honeycomb (A)

By: Lynn S. Paine and Sarah C. Mavrinac

Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details

Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States