Complex Technical Systems - Publications - Faculty & Research

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details

Keywords: by Julia Hanna; Health

01 Sep 2018
News

After the Fall

Antonio Falato of the Federal Reserve Board, Scharfstein says many traditional banks responded by taking outsized credit risk in an effort to boost short-run performance. “The complex interplay of different types of intermediaries made it... View Details

Keywords: Jennifer Myers; illustration by Dan Bejar; Monetary Authorities-Central Bank; Finance; Securities, Commodities, and Other Financial Investments; Finance; Executive, Legislative, and Other General Government Support; Government

01 Sep 2004
News

Survey Spotlights HBS Experience

percent credited the School for preparing them to make decisions with incomplete information, and an equal percentage also reported that HBS prepared them to address complex problems. Other valued skills included developing... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

January – February 2012
Article

When One Business Model Isn't Enough

By: Ramon Casadesus-Masanell and Jorge Tarzijan

Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia Universidad Católica de Chile, explore how... View Details

Keywords: Integration; Failure; Business Model; Service Operations; Asset Management; Value; Complexity; Competency and Skills; Business Strategy; Management Analysis, Tools, and Techniques; Risk and Uncertainty; Customer Relationship Management; Air Transportation Industry

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Past Projects | Social Enterprise | Harvard Business School

recent candidates and new hires, and BPS leadership, I identified the main concerns and three key opportunities for improvement. The recommendations focused on a dual approach of technical (e.g., process standardization) and adaptive... View Details

26 Oct 2009
Lessons from the Classroom

The New Deal: Negotiauctions

complex, ever-changing deal situations that occur in today's business environment. Harvard Business School professor Guhan Subramanian fills that gap by examining complex deals where negotiators are fighting on multiple fronts—across the... View Details

Keywords: by Julia Hanna

30 Sep 2024
Blog Post

Reunions: Accelerating Climate Solutions with Professor Jim Matheson (MBA 2001)

race to manage (let alone reverse) the effects of global warming and climate change. And climate is not just an isolated threat, its connected to (and exacerbates) almost every other global challenge including especially the divide between the Global North and Global... View Details

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Vaughn Bryant Archives | Social Enterprise

Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results The Opportunity for Service and to Create Systemic Change Vaughn Bryant 20 Feb 2025... View Details

07 Oct 2008
First Look

First Look: October 7, 2008

published in top peer-reviewed management, psychology, sociology, and industrial relations journals from 1990 to 2005. Our findings illuminate a continuum of open systems to closed systems phenomenological... View Details

Keywords: Martha Lagace

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Impact Stories | Social Enterprise | Harvard Business School

been interested in public sector issues a... Tomato Jos 2014 social enterprise track Runner-Up Mira Mehta A Broad Spectrum of Opportunities Jeffrey Shaddix Background Over the summer, I was a Social Enterprise Summer Fellow at... The Hunger Relief View Details

18 Apr 2019
Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

potential problem and then solidified the relationship with Dr. Mak. We then identified and addressed regulatory and practical issues like consent, access to images, and annotation and development of the video teaching tool. LISH researchers specialize in atomizing... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

Portrait Project

Lourdes Long

dedicated his life to healing others, he laughed off the unintended insult, understanding that beneath my hubris grew a desire to affect change not on an individual, physical level – but on a global scale. Global energy systems must shift... View Details

01 Jun 1998
News

Short Takes

companies with such plans do not perform better financially. Further analysis prompted Beer and Katz to conclude that the real role of bonuses is simply to attract highly qualified executives to a corporation. "Companies are forced into incentive View Details

Keywords: Orna Feldman and Caroline Chauncey

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Ansel Adams and Polaroid R&D | Baker Library

photographer Ansel Adams. Adams remembered, “I responded warmly to Land’s intellect and personality; we seemed to intuitively understand each other.” (1) After purchasing one of the photographer’s print portfolios, Land wrote to Adams, “My own admiration for your... View Details

01 Dec 2018
News

Collaborative Cures

Photo courtesy of Blavatnik Fellowship in Life Science Entrepreneurship Harvard University is ripe with new advances in science and technology. But developing those findings into breakthrough therapies and cures for disease is a complex... View Details

01 Mar 2007
News

Microsoft’s Ballmer Makes His Pitch

Microsoft’s Windows operating system and Office suite of products, Ballmer dismissed the challengers as caring more about altruism than profit. He insisted there will continue to be demand for Microsoft software that delivers feature-rich... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

01 Mar 2009
News

Alumni Books

Catch Up and Win by Steven J. Spear (DBA ’99) (McGraw-Hill) Spear finds that the internal operations of such market leaders as Toyota, Alcoa, and top-tier teaching hospitals have one thing in common: the skillful management of complex... View Details

Keywords: Publishing Industries (except Internet); Information

April 2011
Teaching Note

Office of Technology Transfer - Shanghai Institutes for Biological Sciences (TN)

By: Willy Shih and Sen Chai

Teaching Note for 611057. View Details

Keywords: Patents; Rights; Infrastructure; Multinational Firms and Management; Research and Development; Complexity; Commercialization; Technology Adoption; Motivation and Incentives; Biotechnology Industry; Pharmaceutical Industry; Shanghai