Publications

May 2017
Article

Psychologically Informed Implementations of Sugary-Drink Portion Limits

By: Leslie John, Grant Donnelly and Christina Roberto

In 2012, the New York City Board of Health prohibited restaurants from selling sugary drinks in containers larger than 16 ounces. Although a state court ruled that the Board of Health did not have the authority to implement such a policy, it remains a legally viable... View Details

Keywords: Nutrition; Governing Rules, Regulations, and Reforms; Public Administration Industry; Food and Beverage Industry; New York (city, NY)

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13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

business by finding customers who needed rooms in cities hosting popular events. Source: GoodLifeStudio “If you don’t have a supply of houses and apartments, people are not going to come,” says Teixeira. The problem was, where to find... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

July 2021
Case

Amazon HQ2

By: James K. Sebenius and Ben Cook

Amazon’s failed bid for a second headquarters location (“HQ2”) in Long Island City, New York offers many lessons for negotiators looking to avoid similar high-profile defeats in strategically important deals. The company’s project – which promised to bring billions of... View Details

Keywords: Buildings and Facilities; Negotiation; Public Opinion; Governing Rules, Regulations, and Reforms; Problems and Challenges

Article

Measuring Audit Quality

By: Shivaram Rajgopal, Suraj Srinivasan and Xin Zheng

In this paper, we document 45 specific allegations related to audit deficiencies based on GAAS, as detailed in 141 AAERs and 153 securities class action lawsuits over the violation years 1978–2016. Next, we use these allegations to validate existing popular proxies of... View Details

Keywords: Audit Quality; Audit Deficiency; AAER; Securities Class Action Lawsuits; Enforcement; Accounting Audits; Quality; Measurement and Metrics

SSRN

July 23, 2019
Article

Is the U.S. on Its Way to Becoming a Cashless Society?

By: Shelle Santana

The rise of digital payments, including credit cards, debit cards, and mobile payments systems, have contributed to the steady shift in payment practices among consumers. According to the FDIC, cash represented just 30% of all payments in 2017, and the percentage of... View Details

Keywords: Payment Methods; Cash; Credit Cards; Consumer Behavior; Change; United States

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September 2017
Article

The Advocacy Trap: When Legitimacy Building Inhibits Organizational Learning

By: Tiona Zuzul and Amy C. Edmondson

This paper describes a relationship between legitimacy building and learning for a new firm in a nascent industry. Through a longitudinal study of a new firm in the nascent smart city industry, we found that the firm failed to make progress on important internal... View Details

Keywords: Organizational Learning; Advocacy; Organizations; Learning; Organizational Culture; Entrepreneurship

December 2013
Article

Land Politics and Local State Capacities: The Political Economy of Urban Change in China

By: Meg Rithmire

Despite common national institutions and incentives to remake urban landscapes to anchor growth, generate land-lease revenues, and display a capacious administration, Chinese urban governments exhibit varying levels of control over land. This article uses a paired... View Details

Keywords: China; Land Politics; Urban Planning; Local Government; Northeast China; Property Rights; Urban Development; Property; Government and Politics; China

Land reforms have been critical to the development of Chinese capitalism over the last several decades, yet land in China remains publicly owned. This book explores the political logic of reforms to land ownership and control, accounting for how land development... View Details

31 Oct 2022
Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

American cities have experienced an alarming double-digit rise in hate crimes in recent years, due in part to factors like anti-Asian sentiment in the wake of the pandemic and racial strife following the murder of George Floyd. Now, new... View Details

Keywords: by Pamela Reynolds

July 2017 (Revised November 2017)
Case

Propel

By: Mitchell Weiss and Sarah McAra

In 2014, Jimmy Chen, a former product manager at Facebook, founded the start-up Propel to build software for low-income Americans. After conducting in-depth behavioral research, Chen and his small team in New York City began to develop technology to address the... View Details

2017
Article

Computer Vision Uncovers Predictors of Physical Urban Change

By: Nikhil Naik, Scott Duke Kominers, Ramesh Raskar, Edward L. Glaeser and César A. Hidalgo

Which neighborhoods experience physical improvements? In this paper, we introduce a computer vision method to measure changes in the physical appearances of neighborhoods from time-series street-level imagery. We connect changes in the physical appearance of five U.S.... View Details

Keywords: Urban Economics; Gentrification; Urban Studies; Computer Vision; Nieghborhood Effects; Urban Development; Situation or Environment; Demographics; Economics; Change

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January 2004 (Revised February 2005)
Case

Timberland and Community Involvement (Abridged Version)

By: James E. Austin and James Quinn

When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of... View Details

Keywords: Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Corporate Strategy; Manufacturing Industry

Web

Entrepreneurs-in-Residence - Entrepreneurship

Unusual Ventures; Nextdoor San Francisco, CA Shirish Nimgaonkar Founder and CEO eBlissAI Carlos Reines Gonzalez Co-Founder RubiconMD Brooklyn, NY Kenneth Salas COO nuDesk Anthony Soohoo Venture Advisor AI Fund Jon Staff Getaway New York View Details

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

problems from (in)convenience to price to congestion, he says. “Robust computer control is at the core of a successful PRT.” The concept is well known—you have likely encountered automated, driverless people movers in cities such as... View Details

Keywords: by Martha Lagace; Transportation

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

the city of Jackson was estimated at more than $30 million, Gibson says. In December 2022, Sanders moved to the University of Colorado Boulder (CU) to lead its struggling football program, which had achieved only one winning season in 15... View Details

Keywords: by Avery Forman; Sports

March 2017
Case

CIC: Catalyzing Entrepreneurial Ecosystems (A)

By: William R. Kerr, Sari Kerr and Alexis Brownell

CIC creates "entrepreneurial ecosystems," renting out office and co-working space to start-ups and related companies and providing basic business needs like Wi-Fi and legal advice. Founder Tim Rowe refers to the CIC as "innovation infrastructure," bringing together... View Details

Keywords: Start-ups; Boston; Cambridge; St. Louis; CIC; Cambridge Innovation Center; Co-working Space; Entrepreneurial Ecosystems; Innovation Ecosystems; Entrepreneurship; Business Startups; Business Offices; Innovation and Invention

December 1996
Supplement

Cleveland Turnaround: Leadership in Action

By: James E. Austin, Jaan Elias and Andrea L Strimling

Consists of three separate parts. Part 1, The Cleveland Turnaround, describes Cleveland's decline until its bankruptcy in 1978. This is followed by the remedial actions taken by community leaders, starting with the election of a new mayor, the formation of new... View Details

Keywords: Leading Change; Business Cycles; Development Economics; Urban Development; Social Issues; Business and Community Relations; Cleveland

January 2006 (Revised December 2006)
Case

Wal-Mart's Business Environment

By: Felix Oberholzer-Gee

In 2004, Wal-Mart Stores, Inc. proposed to build a new supercenter in Inglewood, a low-income community near Los Angeles. The proposal was a part of Wal-Mart's strategy to bring its supercenter format to California. Introduced in the late 1980s, supercenters added a... View Details

Keywords: Goals and Objectives; Expansion; Market Entry and Exit; Corporate Strategy; Labor Unions; Conflict and Resolution; Retail Industry; Los Angeles