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Publications

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  • All HBS Web  (1,047)
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    • News  (381)
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Show Results For

  • All HBS Web  (1,047)
    • People  (1)
    • News  (381)
    • Research  (629)
    • Multimedia  (6)
  • Faculty Publications  (129)
← Page 49 of 1,047 Results →
  • 01 Sep 2024
  • News

Back to School

the grill. Don’t overcook the meat on the fire, because it’s going to continue to cook while it rests,” says Dan Gertsacov (MBA 2004), who has traveled the world studying live-fire cooking and is now CEO of grill producer Big Green Egg.... View Details
Keywords: April White; illustrations by Josh Cochran
  • 01 Mar 2012
  • News

Get Creative

questioning go hand in glove. Innovators observe things, then question why. If you want to be an innovative person, when you see things, you have to pay attention and then wonder why. A good illustration of observing and questioning is... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Clinic. It’s organized around the patient, not the care provider. The work and pay are largely based on team performance. Medical “stars” would find the place very uncomfortable. And yet, through collaboration and teamwork, the people of... View Details
Keywords: by Jim Aisner; Retail
  • 26 Jul 2006
  • Research & Ideas

The Strategic Way to Go to Market

partners, and the channel steward. Q: Who in an organization needs to be responsible for creating and implementing a channel steward strategy? How does the CEO fit in? A: It has to be the responsibility of the senior marketing management... View Details
Keywords: by Sean Silverthorne
  • 18 Feb 2015
  • First Look

First Look: February 18

address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by hiring clans of agents, thus exploiting relationships among them.... View Details
Keywords: Sean Silverthorne
  • 08 May 2019
  • News

Lessons from the Ashes

make it reality. Dan: And the central goal of all of this crucible leadership work is as you've written a life of significance. Can you define that for me? Warwick: Yeah. I think all human beings inherently want their life to count. There are very few people that... View Details
  • 12 Jan 2015
  • News

Good Investments

inside the booth owned by tech startup Barared to do everything from place phone calls to pay bills, deposit money, and buy minutes for their mobile phones. It’s a convenience for her customers, Reyes says: Chimalhuacán has only two bank... View Details
Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance
  • 05 May 2023
  • News

Fail Better

that was the first struggle, because we had to convince our parent company. We also had to convince our traditional distributors, who make money off of people paying for cable, when broadcast is free. And the way we did that is by saying,... View Details
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

Chairman and CEO of KPMG, the firm made a number of changes in compensation, governance, and culture in order to address the underlying reasons for actions that occurred prior to him becoming CEO that led to... View Details
Keywords: Martha Lagace
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

"Me-To-You Mindset" initiative that encourages partners to look at the world through their clients' eyes. At the end of the case Hever is reflecting on a proposal he submitted for providing CDC services to one of the largest UK companies. The general counsel... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2016
  • First Look

February 2, 2016

ownership position (>50%) in the state-owned enterprise (SOE)—something that had not been done before; how much to pay for the stake; and how to ensure commercial, regulatory, and political approval for the deal. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

CEO Compensation at GE: A Decade with Jeff Immelt V.G. Narayanan and Lisa BremHarvard Business School Case 112-003 When ISS, a large shareholder advisory group, recommended a "no" vote on Jeff Immelt's award of 2 million stock... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2021
  • News

New Wave

Shendure, who stepped down as CEO in 2016 but continues to serve as chair of the company’s board. The Oscilla team therefore abandoned its original approach and began modifying off-the-shelf generators for use with its Triton system. The... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen
  • 15 Oct 2020
  • Blog Post

Celebrating Latinx Heritage Month at HBS

I resorted to the values my family taught me throughout my upbringing – family, community, and caring for others. I was grateful to find my familia in my employer’s Hispanic ERG. Their invaluable support as I navigated a new city and professional career fueled me to... View Details
  • 01 Jun 2023
  • News

Alumni and Faculty Books

balls are really worth. And perhaps you hope to find a trove of sports cards in your uncle’s attic or have rushed to buy boxes of new cards, looking for that limited-edition card that could pay off big. Sports memorabilia and cards, which... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2010
  • News

MBAs on a Mission

from disparate backgrounds.” During his final year at HBS, he heard a talk by WWF president and CEO Carter Roberts (MBA ’88). “In Ghana,” says Murphy, “I had come to the conclusion that sustainable business development was key, and... View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Corporate Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

1999 by chairman and CEO Michael Bronner, had all the scale anyone could ask for: to create a national customer-loyalty program (like airlines' frequent-traveler mileage points) which would pay consumers... View Details
Keywords: by John S. Rosenberg
  • 01 Jun 2009
  • News

Inside the Partnership

best because God, President Roosevelt, and I would never, ever forgive you.” Affectionately called “the body snatcher” by FDR because his CEO meetings proved so very effective, Weinberg rapidly accumulated an extraordinary advantage for... View Details
Keywords: Garry Emmons
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

investment professionals. Asset Allocation by Institutional Investors after the Recent Financial Crisis Authors:Robert C. Pozen, Betsy Palmer, and Natalie Shapiro Publication:In Growing Old: Paying for Retirement and Institutional Money... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 06 Apr 2010
  • First Look

First Look: April 6

standard deviation increase in the divergence increases the average loan spread by approximately 18%, or 35 basis points. The effect of the excess control rights on the cost of bank debt is more pronounced when the borrowing firm is family-owned and the View Details
Keywords: Martha Lagace
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