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Show Results For
- All HBS Web
(1,036)
- People (1)
- News (378)
- Research (628)
- Multimedia (6)
- Faculty Publications (122)
- 01 Jun 2010
- News
MBAs on a Mission
from disparate backgrounds.” During his final year at HBS, he heard a talk by WWF president and CEO Carter Roberts (MBA ’88). “In Ghana,” says Murphy, “I had come to the conclusion that sustainable business development was key, and... View Details
- 13 Sep 2019
- News
Hollywood Ending
had committed to the board at Hewlett-Packard. When she joined in 2011, the third CEO in as many years, the company had lost its edge. Whitman engineered a massive corporate split in an effort to return the tech giant to the forefront of... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Clinic. It’s organized around the patient, not the care provider. The work and pay are largely based on team performance. Medical “stars” would find the place very uncomfortable. And yet, through collaboration and teamwork, the people of... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
partners, and the channel steward. Q: Who in an organization needs to be responsible for creating and implementing a channel steward strategy? How does the CEO fit in? A: It has to be the responsibility of the senior marketing management... View Details
Keywords: by Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Chairman and CEO of KPMG, the firm made a number of changes in compensation, governance, and culture in order to address the underlying reasons for actions that occurred prior to him becoming CEO that led to... View Details
Keywords: Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
most effectively. As a fuller illustration of a Level II negotiator helping the other side with its formidable behind-the-table challenges, I pay special attention to the end-of-Cold-War negotiations over German reunification in which... View Details
Keywords: Carmen Nobel
- 18 Nov 2021
- Op-Ed
5 Principles for Scaling Change from IBM’s High School Innovation
students were 100-percent students of color, and 60 percent of them were more than two years behind in reading and math—eliminated a barrier to scaling it. Some suggested making it a charter school. That way, you wouldn't have to pay... View Details
Keywords: by Kristen Senz
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
clearly a signal was given: Don’t get complacent. You have to earn your keep. And if you do, you will be rewarded. A: That’s right. And people can accept more responsibility if you let them. That was a smart move because the advertising industry doesn’t View Details
- 13 May 2014
- First Look
First Look: May 13
treatment with a simulation of paying U.S. federal taxes. Allowing taxpayers to signal their preferences on the distribution of government spending results in a 15% reduction in the stated take-up rate of a questionable tax loophole.... View Details
Keywords: Sean Silverthorne
- 01 Sep 2008
- News
The Levitt Brand
would pay attention.” “It was always so much fun to talk to Ted, because his brain never stopped,” remarks HBS professor emeritus Ben Shapiro. “His mind was truly creative, truly visionary. There was a freshness and exuberance about him,... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
1999 by chairman and CEO Michael Bronner, had all the scale anyone could ask for: to create a national customer-loyalty program (like airlines' frequent-traveler mileage points) which would pay consumers... View Details
Keywords: by John S. Rosenberg
- 01 Jun 2009
- News
Inside the Partnership
best because God, President Roosevelt, and I would never, ever forgive you.” Affectionately called “the body snatcher” by FDR because his CEO meetings proved so very effective, Weinberg rapidly accumulated an extraordinary advantage for... View Details
Keywords: Garry Emmons
- 06 Apr 2010
- First Look
First Look: April 6
standard deviation increase in the divergence increases the average loan spread by approximately 18%, or 35 basis points. The effect of the excess control rights on the cost of bank debt is more pronounced when the borrowing firm is family-owned and the View Details
Keywords: Martha Lagace
- 01 Dec 1998
- News
Africa's Way
Communications Group) has secured $37 million in financing to support wireless communication programs in underdeveloped regions, including sub-Saharan Africa. "We are currently setting up voicemail through wireless public pay phones at... View Details
Keywords: Susan Young and Garry Emmons
- 05 May 2023
- News
Fail Better
that was the first struggle, because we had to convince our parent company. We also had to convince our traditional distributors, who make money off of people paying for cable, when broadcast is free. And the way we did that is by saying,... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
early-stage startup, offers an electronic signature application as a "freemium" product, i.e., users can upgrade from a free basic version to a premium version by paying a subscription fee. Using 9 months of data from 50,000... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
- 01 Dec 1996
- News
Starting Up and Starting Over
participants - OPMers (who attend one three-week session per year for three years) must be both significant owners as well as the CEO or equivalent of their company. "With its approximately 2,300 graduates, OPM has been an important force... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
Tetiaroa, French Polynesia by Richard H. Bailey (MBA 1981) (Tahiti Beachcomber S.A.) Bailey, the president and CEO of Pacific Beachcomber, published this coffee-table book on the beautiful Tetiaroa atoll, a collection of 12 small islands... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
to package the maize. Masha's company warehouses the grain at the end of the process, commoditizes it, and sells it to food conglomerates like Nestlé, which uses it to make baby food and breakfast cereal sold in Nigeria and abroad. Babban Gona then View Details