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  • All HBS Web  (1,785)
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  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

(2007) Abstract This edited volume contributes analytical depth to the diverse debates on accountability in modern organizations. It explores the nature, forms and impacts of accountability efforts in civil society organizations, public... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

such behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew its consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's... View Details
Keywords: Martha Lagace
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew the consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's... View Details
Keywords: Martha Lagace
  • 22 Mar 2016
  • First Look

March 22, 2016

must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

through things. That's what's missing in communities today. In metrics, we don't track the existence of caring relationships with adults in a student's life. Yet it's the biggest reason a kid succeeds in school. I'm trying to apply the View Details
Keywords: by Julia Hanna
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

does business management mean in this context? For some MBA students, the answers are something of an awakening. The ways that they have traditionally added value—by implementing top-notch business practices, using deep analytical skills... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

in determining how and when to abandon intuition in favor of a more deliberate, analytical approach. Intuition And Rationality In Negotiation To explain why individuals don't always think rationally and logically, Keith Stanovich of the... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

of the first studies to assess these ratings, we examine how well the most widely used ratings—those of Kinder, Lydenberg, Domini Research & Analytics (KLD)—provide transparency about past and likely future environmental performance.... View Details
Keywords: Martha Lagace
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

income taxation. I show analytically how age dependence improves policy on both the intratemporal and intertemporal margins. I use detailed numerical simulations, calibrated with data from the U.S. PSID, to generate robust policy... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

to pass the ball. Coupled with a growth in analytics and innovative offensive schemes, the NFL has seen an explosion in passing offense over the past two decades. The New England Patriots and head coach Bill Belichick have been at the... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
  • 19 Apr 2016
  • First Look

April 19, 2016

operating in environments with weak state institutions; to examine the challenges of implementing voluntary frameworks, such as the GPs or VPs, and their potential as alternatives to state institutions; to learn about the field of business and human rights; and to... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

quiet, less colorful guy. In any case, both he and Hamilton showed that they had amazing analytical abilities and devoted themselves to understanding the hard numbers. A: Yes, they were both really, really good with numbers and financial... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

for business strategy, organization, control systems, and sales management requirements. As a result, the case raises issues and analytics relevant to topics such as aligning strategy and organization, strategy implementation, and... View Details
Keywords: Martha Lagace
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

major effort to reorganize the Business Policy course around the concept of corporate strategy, which offered an analytical framework for examining decision-making within organizations. The redesigned course showed how organizational... View Details
Keywords: by Deborah Blagg; Education
  • 11 Nov 2014
  • First Look

First Look: November 11

Internet: adding digital sensors to its machines; connecting them to a common, cloud-based software platform; investing in software development capabilities; building advanced analytics capabilities; and embracing crowd-based product... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

be possible without the power of ERP systems. Many companies invested tens or hundreds of millions in their ERP systems but found it difficult to identify a return on investment from their spending. Installing analytic software, such as... View Details
Keywords: by Sarah Jane Gilbert
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

School Case 618-016 Viacom: Democratization of Data Science In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central that allowed employees from Viacom’s 20+ cable networks to... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

businesses, were so momentous. [ ] There is no question, however, that small business intelligence will develop quickly on the coattails of other areas of big data and artificial intelligence. Combining data sources and using analytic... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

the operations literature that systematically analyze the impact of e-intermediaries are lacking. Our work fills this gap and answers practical questions regarding the responsible operations of e-intermediaries. Methodology: We develop an View Details
Keywords: Sean Silverthorne
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