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  • All HBS Web  (15,665)
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  • September 2000 (Revised April 2001)
  • Case

Kana Communications

Kana is a young Internet software company wondering how it should react to the rapid emergence of Application Service Providers (ASPs), firms that host software applications for customers who can reach those via the Internet. ASPs may be a new channel of distribution... View Details
Keywords: Change Management; Internet and the Web; Applications and Software; Distribution Channels; Web Services Industry
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Sarvary, Miklos. "Kana Communications." Harvard Business School Case 501-003, September 2000. (Revised April 2001.)
  • 20 Sep 2016
  • First Look

September 20, 2016

in press More Than Managing: The Relentless Pursuit of Effective Jewish Leadership Nudging as a Tool for Leaders By: Bazerman, Max Abstract—Jewish organizational life is inundated with publications on organizational View Details
Keywords: Sean Silverthorne
  • June 2021 (Revised December 2021)
  • Case

Suzhou Good-Ark Electronics: Creating and Implementing a Sage Culture

By: Sandra J. Sucher, Nien-he Hsieh, Susan J. Winterberg, Nancy Hua Dai and Shalene Gupta
Suzhou Good-Ark, a Chinese semiconductor implemented "Sage Culture" management based on traditional Chinese philosophy. Productivity doubled, turnover decreased, and employee satisfaction shot up. By 2015, more than 2,000 companies had toured Wu’s factories, and Wu had... View Details
Keywords: Leadership Philosophy; Leadership; Management Style; Organizational Culture; Transformation; Performance; Semiconductor Industry; China; Singapore
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Sucher, Sandra J., Nien-he Hsieh, Susan J. Winterberg, Nancy Hua Dai, and Shalene Gupta. "Suzhou Good-Ark Electronics: Creating and Implementing a Sage Culture." Harvard Business School Case 321-085, June 2021. (Revised December 2021.)
  • 07 Aug 2012
  • First Look

First Look: August 7

  PublicationsChange Agents, Networks, and Institutions: A Contingency Theory of Organizational Change Authors:Julie Battilana and Tiziana Casciaro Publication:Academy View Details
Keywords: Sean Silverthorne
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

by the interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite View Details
Keywords: Carmen Nobel
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

foster a culture that aligns all employees around the shared goals of customer solutions. 3) Clout: redistribute power to "bridge builders" and customer champions. 4) Capability: develop employees' skills at tackling View Details
Keywords: Martha Lagace
  • 10 Dec 2020
  • Blog Post

A New Case at Harvard Business School Highlights the Real-World Issues for Latinx Considering an MBA

recounting their self-doubt, the mixed responses from family members, and the questions and challenges they still face as underrepresented minorities. “Seeing the incredibly polished and confident student leaders of LASO be vulnerable and... View Details
  • April 1989 (Revised March 1990)
  • Case

Burlington Northern (B)

By: Janice H. Hammond
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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Hammond, Janice H. "Burlington Northern (B)." Harvard Business School Case 689-083, April 1989. (Revised March 1990.)
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

the paper: http://www.hbs.edu/research/facpubs/workingpapers/papers0809.html#wp09-018 Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies Authors:Erin M.Reid, Michael... View Details
Keywords: Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

challenge for the existing theories on upstream capital flows and global imbalances. August 2013 Journal of the European Economic Association The New Empirical Economics of... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2016
  • Blog Post

Learning to Code at Business School

class. So, there are actually right and wrong answers. ;) Sloan: It was different in a lot of ways: Instead of class participation and finals, the class was built mostly around the problem sets and final... View Details
  • September 9, 2024
  • Article

Ten Questions for a Winning Climate-transition Business Strategy

By: George Serafeim
The move to a low-carbon economy will create opportunities for innovation and growth. To make the most of them, leaders must understand the challenges they could face along the way. View Details
Keywords: Technology; Organizational Transformations; Business Model Innovation; Innovation and Invention; Climate Change; Transformation; Leadership; Business Strategy; Environmental Sustainability; Change Management; Entrepreneurship
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Serafeim, George. "Ten Questions for a Winning Climate-transition Business Strategy." Strategy + Business (website) (September 9, 2024).
  • 18 Oct 2011
  • First Look

First Look: October 18

NAS disclosures. Further, following the repeal of disclosure requirements we find no change in the earnings quality of client firms. In sum, data drawn from an earlier time... View Details
Keywords: Sean Silverthorne
  • September 2007 (Revised October 2017)
  • Case

Still Leading (B2): Hon. Michael Bloomberg—From Mogul to Mayor

By: Rosabeth Moss Kanter and Lance Pierce
Describes how New York Mayor Michael Bloomberg took his leadership skills from the business world to the challenges of government. View Details
Keywords: Leadership; Leading Change; Personal Development and Career; Government and Politics; Transition; New York (city, NY)
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Kanter, Rosabeth Moss, and Lance Pierce. "Still Leading (B2): Hon. Michael Bloomberg—From Mogul to Mayor." Harvard Business School Case 308-043, September 2007. (Revised October 2017.)
  • 2015
  • Chapter

Corporate and Integrated Reporting: A Functional Perspective

By: Robert G. Eccles and George Serafeim
In this chapter, we present the two primary functions of corporate reporting (information and transformation) and why currently isolated financial and sustainability reporting are not likely to effectively perform these functions. We describe the concept of integrated... View Details
Keywords: Information; Integrated Corporate Reporting; Transformation
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Eccles, Robert G., and George Serafeim. "Corporate and Integrated Reporting: A Functional Perspective." In Corporate Stewardship: Achieving Sustainable Effectiveness, edited by Susan Albers Mohrman, James O'Toole, and Edward E. Lawler. Sheffield, UK: Greenleaf Publishing, 2015.
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

firm-level turbulence starting in the 1990s, as measured by the average intra-industry rank change in sales, enterprise value, and other metrics. Furthermore, we find that IT-intensive industries account for most View Details
Keywords: Sean Silverthorne
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

that both effects are operative. Instrumental variables analysis indicates that plausibly exogenous changes in payout policy result in shifting institutional ownership patterns. Similarly, exogenous changes... View Details
Keywords: Martha Lagace
  • 01 Mar 2018
  • News

‘We were just doing what needed to be done’

Little did they know that their call for change would result in a legacy that would have lasting impact at the School. This year HBS is celebrating the 50th anniversary of the founding View Details
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

scholars who focus diverse conceptual lenses on a single high-stakes management task-enhancing port security across the United States. This title considers the challenge of driving change in a complex system... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

Joan E. Ricart Publication:Management Research 8, no. 2 (2010) Abstract The purpose of this paper is to reflect on competitiveness by using the business model concept and to understand the need to adapt business models to View Details
Keywords: Sean Silverthorne
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