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  • 28 Oct 2005
  • Other Presentation

Redefining Health Care: Creating Value-Based Competition on Results

By: Michael E. Porter
This presentation draws on a forthcoming book with Elizabeth Olmsted Teisberg (Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press). Earlier publications about the work include the Harvard Business Review article... View Details
Keywords: Health; United States
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  • 09 May 2024
  • Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

Professor of Business Administration at Harvard Business School. “They have a tendency to reproduce one another's work, and so they get the feeling that they're making progress. But View Details
Keywords: by Ben Rand
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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    Elana R. Feldman

    Elana Feldman, Ph.D. is an Associate Professor of Management in the Manning School of Business and a Visiting Scholar at Harvard Business School. Dr. Feldman is also a Faculty Affiliate at the Center for Positive Organizations at the Ross School of Business... View Details
    • Web

    History | About

    executive education program ( Advanced Management Program ) held — a group of sixty executives and recently demobilized veterans. 1959 Women graduates of the Harvard-Radcliffe Program in View Details
    • 02 Mar 2016
    • Blog Post

    HBS FIELD - A Sneak Peek Into Retail

    Every January HBS sends hundreds of first year business school students to an emerging market for 10 days of cultural and business immersion. Dauntingly, in those 10 days... View Details
    Keywords: Consumer Products / Retail
    • 13 Nov 2020
    • News

    Global Ambition

    Vivian Kao and Shou Zi Chew (both MBA 2010) Vivian Kao and Shou Zi Chew (both MBA 2010) are a couple who often finish each other sentences. The two met over email in 2008 shortly after they’d both been admitted to HBS, but neither could... View Details
    • May 2004 (Revised October 2004)
    • Case

    Globe Telecom

    By: Tarun Khanna, Krishna G. Palepu and Ingrid Vargas
    The Ayala Group, one of the oldest and largest Filipino business groups, partnered with Singapore Telecommunications (SingTel) to launch a telecom venture following industry deregulation in the Philippines. The partners must decide whether to continue the venture in... View Details
    Keywords: Strategy; Development Economics; Partners and Partnerships; Emerging Markets; Business Startups; Telecommunications Industry; Singapore; Philippines
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    • September 2001
    • Background Note

    Financial Reporting Environment, The

    By: Paul M. Healy, Amy P. Hutton, Robert S. Kaplan and Krishna G. Palepu
    Provides a framework for understanding the role of financial reporting and various intermediaries as mechanisms for reducing both adverse selection and moral hazard problems in capital markets. Financial reports reduce adverse selection by providing basic information... View Details
    Keywords: Financial Reporting; Financial Statements; Capital Markets; Venture Capital; Corporate Disclosure; Conflict of Interests
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    • October 2018
    • Case

    Recipe for Success: Growth and Evolution at Cafe Cupcake

    By: Anthony Mayo and Heather Beckham
    Café Cupcake (CC) is a fast-casual restaurant chain that offers artisan cupcakes and light fare throughout the southeastern United States and Texas. This case chronicles the growth and evolution of Café Cupcake. It also considers the specific human resource challenges... View Details
    Keywords: Growth and Development Strategy; Human Resources; Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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    • Article

    What Professional Service Firms Must Do to Thrive

    By: Ashish Nanda and Das Narayandas
    When the going gets tough, professional service firms (PSFs) often get desperate and chase all kinds of business just to keep the lights on. Consultancies, financial services firms, VC/PE firms, and the like offer services and sign up clients they should never have... View Details
    Keywords: Professional Service Firms; Client Mix; Strategic Positioning; Organizations; Performance Effectiveness; Decision Making; Framework
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    • Web

    Operational Effectiveness vs. Strategy - Institute For Strategy And Competitiveness

    HBS ISC Strategy Strategy Strategy Explained Business Strategy Creating a Successful Strategy Corporate Strategy The Role of Leaders Related Topics Business Strategy Business... View Details
    • 17 Aug 2023
    • Research & Ideas

    ‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

    wild ride. That is, until now. A new study by Harvard Business School professor Marco Di Maggio shows that on average, cryptocurrency investors have higher household incomes, live in wealthier and more... View Details
    Keywords: by Ben Rand
    • Article

    Contextual Intelligence

    By: Tarun Khanna
    The author has come to a conclusion that may surprise you: trying to apply management practices uniformly across geographies is a fool's errand. Best practices simply don't travel well across borders. That's because conditions not just of economic development but of... View Details
    Related
    • 15 Aug 2014
    • News

    Why Happiness at Work Matters

    • 17 Dec 2018
    • News

    Off the Shelf

    • 31 Dec 2012
    • Research & Ideas

    Most Popular Stories of 2012

    The following articles were the most read pieces on Harvard Business School Working Knowledge in 2012. Now two questions for you. What do you think was the most important View Details
    Keywords: by Staff
    • 09 Dec 2019
    • News

    ESG Notebook: 6 Practical Approaches To Increasing Corporate Sustainability

    • 11 Aug 2012
    • News

    Down With Shareholder Value

    • Web

    Connect with Clubs - Recruiting

    west@studentclubs.hbs.edu Whisky, Bourbon & Spirits Society Co-Presidents Grant Hutchinson ghutchinson@mba2025.hbs.edu Sabastian Murrell smurrell@mba2025.hbs.edu Madison Gurley mgurley@mba2025.hbs.edu Club Email wbss@studentclubs.hbs.edu View Details