Publications

30 Sep 2019
Blog Post

The Health Care Initiative at HBS

Cara Sterling is the Director of the Health Care Initiative at HBS with over 20 years of experience in the health care industry. Cara is passionate about the industry and dedicated to recruiting even more ambitious, smart, and... View Details

17 Sep 2015
Blog Post

Why We Recruit: Innosight

Catherine Curtis, Global Recruiting Manager, Innosight Describe your organization in three to five sentences. Innosight is a growth strategy consulting firm that helps leading organizations to design and create the future, instead of... View Details

Keywords: Consulting

April 1993 (Revised May 1994)
Case

Genzyme Corporation: Strategic Challenges with Ceredase

Genzyme Corp., one of the largest biotechnology companies, has succeeded in developing, manufacturing, and commercializing its first therapeutic, a treatment for a rare genetic disease. Analysis of the case requires students to identify and understand how Genzyme has... View Details

Keywords: Risk Management; Risk and Uncertainty; Corporate Strategy; Technology; Health; Product Development; Biotechnology Industry; Biotechnology Industry; United States

05 Jan 2010
First Look

First Look: January 5

pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details

Keywords: Martha Lagace

July 2008 (Revised December 2011)
Supplement

ghSMART(-er) & Co., 2008: Pioneering in Professional Services

By: Noam T. Wasserman and Ashraf Haque

Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details

Keywords: Business Ventures; Managerial Roles; Organizational Structure; Problems and Challenges; Loss; Motivation and Incentives; Service Industry

May 1993 (Revised March 1994)
Case

Executone Information Systems, Inc.

Executone has posted low returns in 1992 in the face of intense competition from AT&T and Northern Telecom, its principal rivals. Alan Kessman, president and CEO, is considering whether mid-course adjustments in strategy are necessary in the firm's telecommunications... View Details

Keywords: Competition; Telecommunications Industry; United States

Web

Lifelong Learning - Alumni

the health care industry Re: Lorin Gresser (MBA 1998); By: Jen McFarland Flint 01 Mar 2024 HBS Alumni Bulletin Research Brief: The Real Cost of Countering China Re: Laura Alfaro (Warren Alpert Professor of Business Administration (Leave... View Details

09 Aug 2016
First Look

August 9, 2016

local labor market design based on heterogeneity in local benefit generosity (defined as the percentage of household income recovered by the unemployment benefit), we estimate that a one standard deviation increase in generosity... View Details

Keywords: Sean Silverthorne

September 1985 (Revised January 1986)
Case

Peter Wendell

By: William A. Sahlman

Contains a description of a decision confronting an employee of IBM in late 1981. Should he leave IBM to become head of a new venture capital fund which will specialize in technology investments? The case is designed to expose students to the nature of the opportunity... View Details

Keywords: Personal Development and Career; Jobs and Positions; Opportunities; Valuation; Decision Choices and Conditions; Resignation and Termination; Venture Capital; Financial Services Industry; Financial Services Industry

December 1994 (Revised October 1996)
Case

Patriot National Insurance Company: Case and Simulation

Designed to be used in conjunction with Byrnes, Byrnes & Townsend. Discusses a suit brought by a woman client who was badly injured in an automobile accident and alleges that a proximate cause of the accident was faulty repairs on her car by a Patriot-insured auto... View Details

Keywords: Negotiation; Insurance; Insurance Industry

Web

Accounting & Management - Faculty & Research

to address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent. This article introduces the Strategic Fingerprint Framework for Health Equity, a practical, principle-based tool View Details

Research Summary

The new property: computational property, intellectual property, and cyberspace

The objective of this project is to design ownership regimes for property located in cyberspace, such as websites, links for e-travel, applets that run on distant processors, and other related computational species. The driving assumption of the project is that the... View Details

Ranjay Gulati

Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

Keywords: industrial goods; industrial goods; industrial goods; industrial goods; industrial goods; industrial goods; industrial goods; industrial goods

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

Professorship of Business Administration, "HBS alumni were directly involved in establishing the modern mutual fund industry and continue in prominent leadership positions today. Much like management consulting and venture capital,... View Details

Keywords: by Garry Emmons; Financial Services

July 1998 (Revised March 2000)
Case

Champion International

By: Michael Beer and James Weber

Richard Olson, a long-tenured employee, was named CEO of Champion in 1996. Champion had been conducting an organizational transformation since the early 1980s that could be considered successful on most operational and social measures. However, due to industry... View Details

Keywords: Change Management; Transformation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Design

Find at Harvard

Teaching Interest

Transforming Customer Experiences - Executive Education

By: Ryan W. Buell

In today's fast-growing service sector, a new set of frameworks are required to build a robust and competitive service business. Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading... View Details

Keywords: Service Delivery; Customer Satisfaction; Customer Loyalty; Quality; Employees; Service Models; Service Industry

June 2009 (Revised July 2009)
Case

Moods of Norway

Describes a young fashion company competing in a variety of unconventional ways, many "experience economy" related. Moods fronts their brand with the "boy band" images of its three founders and designs eccentric features into their clothes as a way of gaining mindshare... View Details

Keywords: Business Model; Brands and Branding; Fashion Industry; Norway

December 1994 (Revised October 1996)
Case

Byrnes, Byrnes & Townsend: Case and Simulation

Designed to be used in conjunction with Patriot National Insurance Co. Discusses a suit brought by a woman client who was badly injured in an automobile accident and alleges that a proximate cause of the accident was faulty repairs on her car by a Patriot-insured auto... View Details

Keywords: Negotiation; Insurance; Insurance Industry

February 2000 (Revised January 2008)
Case

Merrill Lynch: Integrated Choice

By: V. Kasturi Rangan and Marie Bell

Merrill Lynch, a full-service brokerage firm with $1.5 trillion in client assets, is under attack from both discount and electronic brokerage firms. It responds with Integrated Choice, a suite of products designed to capture clients from the do-it-yourself investor who... View Details

Keywords: Distribution Channels; Marketing Strategy; Product Launch; Organizational Change and Adaptation; Risk and Uncertainty; Financial Services Industry