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  • All HBS Web  (3,480)
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  • Faculty Publications  (1,179)
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  • June 2010 (Revised August 2010)
  • Case

State Grid: Corporate Social Responsibility

By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu
In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details
Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China
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Marquis, Christopher, Nancy Dai, Dongning Yang, and Hong Wu. "State Grid: Corporate Social Responsibility." Harvard Business School Case 410-141, June 2010. (Revised August 2010.)
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

culture, won’t even scratch the surface of the performance problem.” As Jerry put it, “My experience with fear based management was that employees were reluctant to innovate because there was a risk that if... View Details
Keywords: by James Heskett
  • 17 May 2011
  • Working Paper Summaries

The Consequences of Mandatory Corporate Sustainability Reporting

Keywords: by Ioannis Ioannou & George Serafeim
  • January 2012
  • Article

How Leaders Kill Meaning at Work

By: Teresa Amabile and Steven J. Kramer
Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways. This article is based on analysis of hundreds of work diaries from professionals describing everyday events that... View Details
Keywords: Leadership; Creativity; Performance Productivity; Motivation and Incentives; Innovation Strategy; Performance; Strategic Planning; Leading Change; Balanced Scorecard; Mission and Purpose
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Amabile, Teresa, and Steven J. Kramer. "How Leaders Kill Meaning at Work." McKinsey Quarterly, no. 1 (January 2012): 124–131.
  • 17 Dec 2018
  • News

The Hard Truth About Innovative Cultures

  • March 2022 (Revised April 2022)
  • Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans
This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details
Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Telecommunications Industry; France
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Whillans, Ashley. "France Télécom (A), (B), and (C)." Harvard Business School Teaching Note 722-438, March 2022. (Revised April 2022.)
  • 2008
  • Chapter

Life-Cycle Funds

By: Luis M. Viceira
The U.S. retirement system has experienced a substantial transformation in recent years. It has evolved from a system in which employees relied mainly on Social Security and professionally managed defined benefit (DB) pension plans sponsored by their employers to... View Details
Keywords: Retirement; Personal Finance; Investment Funds; Compensation and Benefits; United States
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Viceira, Luis M. "Life-Cycle Funds." Chap. 5 in Overcoming the Saving Slump: How to Increase the Effectiveness of Financial Education and Saving Programs, edited by Annamaria Lusardi. University of Chicago Press, 2008.

    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • January 1991 (Revised November 1994)
    • Supplement

    Black Caucus Groups at Xerox Corp. (B)

    Describes the compromise worked out between Xerox and the black caucus groups. The implications of this arrangement for Xerox and black employees over the next 16 years is also described. View Details
    Keywords: Agreements and Arrangements; Employee Relationship Management; Race Characteristics; Consumer Products Industry
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    Friedman, Raymond A. "Black Caucus Groups at Xerox Corp. (B)." Harvard Business School Supplement 491-048, January 1991. (Revised November 1994.)
    • 12 Jul 2017
    • Working Paper Summaries

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    Keywords: by Diwas S. KC, Bradley R. Staats, Maryam Kouchaki, and Francesca Gino; Health
    • August 12, 2021
    • Article

    The Endless Digital Workday

    By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
    The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
    Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
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    Narayan, Arjun, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers. "The Endless Digital Workday." Harvard Business Review Digital Articles (August 12, 2021).
    • 25 Aug 2010
    • Working Paper Summaries

    Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

    Keywords: by Julia Rose Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
    • 12 Aug 2019
    • Research & Ideas

    How Scale Changes a Manager's Responsibilities

    that you should tread lightly. If you do skip-levels (talk to employees of managers that report to you), never be directive and only listen during this time. If you like an idea, say so, but be clear that... View Details
    Keywords: by Julia Austin
    • 12 Nov 2010
    • News

    Something for the weekend

    • 09 Oct 2018
    • News

    The Power of Curiosity

    • 07 Mar 2022
    • News

    Risks to the Brain

      Structure That's Not Stifling

      Leaders know they need to give people room to be their best, to pursue unconventional ideas, and to make smart decisions in the moment. It’s been said so often that it’s a cliché. But here’s the problem: Executives have trouble resolving the tension between... View Details
      • 1997
      • Book

      Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices

      By: Leslie Perlow
      Why do Americans work so hard? Are the long hours spent at work really necessary to increase organizational productivity? Perlow documents the work life of employees who assume that for their own success and the success of their organization they must put in extended... View Details
      Keywords: Time Management; Working Conditions; Work-Life Balance; Performance Productivity
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      Perlow, Leslie. Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices. Ithaca, NY: Cornell University Press, 1997.
      • October 2018
      • Case

      P-Will at DISCO

      By: Ethan Bernstein, Naoko Jinjo and Yuna Sakuma
      From the outside, DISCO—a Japan-based manufacturer of precision tools for semiconductor production devices—appeared to be a rather ordinary company that had achieved rather extraordinary success: it had simultaneously achieved 70% global market share, had lifted its... View Details
      Keywords: Human Capital; P-Will; DISCO; Semiconductors; Self-Managed Organizations; Governance; Human Resources; Selection and Staffing; Management Practices and Processes; Management Systems; Organizational Structure; Organizational Design; Semiconductor Industry; Japan
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      Bernstein, Ethan, Naoko Jinjo, and Yuna Sakuma. "P-Will at DISCO." Harvard Business School Case 419-035, October 2018.
      • 12 Oct 2016
      • Research & Ideas

      Break the Rules of How Business is Done

      an employer? What truly matters in the end is whether that transformational effort adds value. In 2012, the gaming company Valve published their novel Employee Handbook which outlined their organization structure (or lack thereof). Valve... View Details
      Keywords: by Julia B. Austin
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