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- All HBS Web
(1,753)
- People (1)
- News (263)
- Research (1,205)
- Events (4)
- Multimedia (22)
- Faculty Publications (932)
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
organization and prepared to challenge its own doctrines about how it operates to drive more resilient features into the entire platform (e.g. supplier partnerships and sourcing under duress, prime membership adjustments) that supplement the unique View Details
- 14 May 2014
- News
(Re)moving the Needle
You wouldn't think that the lowly, annoying mosquito would have anything to teach researchers working on the cutting edge of drug delivery methodology, but you would be wrong. Have you ever noticed that you don't become aware of a... View Details
- September 1995 (Revised March 1996)
- Case
HCL America
Shows students how a custom software programming company takes advantage of differences between the United States and India in the cost of skilled labor (software engineers) to give its customers rare expertise and lower prices. Asks students to examine the company... View Details
Keywords: Marketing Strategy; Service Delivery; Software; Information Technology Industry; United States; India
Loveman, Gary W., and Jamie O'Connell. "HCL America." Harvard Business School Case 396-030, September 1995. (Revised March 1996.)
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
health care landscape through a lens of disruptive innovation. How Electronic Patient Records Can Slow Doctor Productivity Instead of making health care delivery more efficient, electronic health records may be doing just the opposite.... View Details
- August 2005 (Revised March 2006)
- Exercise
Data Analysis Exercise
By: Frances X. Frei
Frei, Frances X. "Data Analysis Exercise." Harvard Business School Exercise 606-034, August 2005. (Revised March 2006.)
- 20 Nov 2019
- News
From the Ground Up
customers involved by setting up a program where people subscribed monthly to delivery of Ka-Viti Water and, in exchange, we'll use some of those proceeds to help make sure that individual students can go to school and stay in school. “So... View Details
- 25 Aug 2015
- Blog Post
Why an MD/MBA from HBS and HMS?
therefore physicians and patients were often frustrated by the design of health care delivery systems. As an aspiring physician, I wanted to understand these conversations. This led me to an internship at a strategy consulting firm, where... View Details
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
Research; and Robert Higgins, managing general partner and founder of VC firm Highland Capital Partners. As a physician, Bohmer is interested in the delivery side of health care—how care is given to patients. "Health care reform, in... View Details
- Web
Related Topics - Institute For Strategy And Competitiveness
Defining and delivering value in social enterprises. Strategy in Emerging Economies Investing in a long-term, distinctive strategy. STRATEGIES FOR LARGE-SCALE CHANGE Value-Based Health Care Delivery offers strategies for health care... View Details
- Web
Self-Catering | About
beverage at all other campus locations must be supplied by Restaurant Associates (RA). Appropriate foods for self-catering include: bagels, pizza, “take-out” food, chips, non-alcoholic beverages in disposable containers, etc. Classes must not be disrupted by the View Details
- 01 Dec 2020
- News
The Digital Transformation Of Health Care
The digital revolution has dramatically improved health care delivery and discovery in recent years. Artificial intelligence is enhancing diagnostic machines and enabling wearable medical devices to collect critical data. Automation is... View Details
John C. Emery, Jr.
Emery continued the rapid expansion of his father’s business – creating a $1 billion plus business. Between 1968 and 1980, Emery ranked as one of the leading financial performers in the United States. Under his leadership, Emery dominated the large,... View Details
Keywords: Transportation
- 01 Dec 2013
- News
Faculty Opinion: Making It Better
to our detriment. Americans and other Western health-care leaders are often unaware of the many advances in health-care management and delivery that are being made "under the radar" in diverse parts of the world. To further disseminate... View Details
- August 1982 (Revised May 1986)
- Case
Lowe Computer Services: Capacity and Service Level Planning
Cash, James I., Jr. "Lowe Computer Services: Capacity and Service Level Planning." Harvard Business School Case 183-050, August 1982. (Revised May 1986.)
- Web
Strategic Plan | Information Technology
who make a difference in the world. Our Vision IT is a nimble, innovative, and strategic partner, helping to distinguish HBS as the world‘s leader in business education. Strategic Priorities 1. Excel in Service Delivery We strike a... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
logistics business first. The reason? Last-mile delivery is a challenge the world over, but even more so in Mexico—and particularly when your product is sofa-sized. Their solution: Some Bulletin readers suggested partnering with... View Details
Keywords: Jen McFarland Flint
- 16 Jan 2020
- News
Helping California Wildfire Victims Rebuild
the process simpler,” Pechet told Forbes. The company is now managing the rebuild process for 150 victims of the California wildfires. The Homebound software, the article notes, “tracks 379 unique tasks that are common when building a home, allowing customers to track... View Details
- July 1994 (Revised January 1997)
- Case
Steamboat Ski & Resort Corporation
The largest ski resort in Colorado must determine how to select customer segments to focus its promotional and service-delivery efforts. Making segmentation work depends on reordering its pricing policy and "service packages." View Details
Rayport, Jeffrey F., Mary E. Callahan, Don Bramley, Katie King, and Hilary Nicholas. "Steamboat Ski & Resort Corporation." Harvard Business School Case 395-019, July 1994. (Revised January 1997.)
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative VBHCD Initiative Cost Measurement Research The Value Based Health Care View Details
- 11 Dec 2017
- News
Growing from Within
including our $1 any size soft drink promotion. Our future also requires that we keep challenging ourselves to improve and innovate and we are excited about the way we are elevating the customer experience through more modern restaurants, View Details