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  • All HBS Web  (2,255)
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  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

development, service delivery, and project management. They had only small teams and no P&L responsibility. Their charter was to set standards within their areas and to work with others to bring about necessary improvements. . . . The... View Details
Keywords: by Rosabeth Moss Kanter
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

tend to rebalance more actively. We find some evidence that households rebalance towards a higher risky share as they become richer. We also study the decisions to trade individual assets. Households are more likely to fully sell directly... View Details
Keywords: Martha Lagace
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

shares are held by the family. While Akın is the founder and chairman, the family is not involved in the day-to-day operations of the business. Night scene of Istanbul, where The Koç Groupwas founded. ©iStock/muhur The interviews are part... View Details
Keywords: by Sean Silverthorne
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

social networking, which both change and enhance existing service offerings. Another way that Weber Shandwick is adapting to new technologies is through an Internet-based platform called WeberWorks (3.0) that fosters communication and... View Details
Keywords: Martha Lagace
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

which reduced air loss and prevented compression, resulting in greater protection. This saran "barrier coating" had been a key sales point that Sealed Air emphasized to its customers. Low-cost competitors had begun offering an uncoated bubble wrap that... View Details
Keywords: by Garry Emmons
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

developing countries. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708030 Opening Pandora's Box Harvard Business School Case 607-135 Pandora.com provided a highly customizable online radio service... View Details
Keywords: Martha Lagace
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

respond to a revised proposal from two private equity firms to take the company private. In November of 2006, the Board had unanimously approved an offer of $37.60 per share after going through intense negotiations with numerous firms,... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

ventures during the venture capital boom of the late 1990s was selecting areas that had no staying power, such as Web calendars or Web-dispatched limousine services. Over time, it was inevitable that these new niches would merge with existing ones. The View Details
Keywords: by Marco Iansiti & Roy Levien
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

danger of reaching that threshold But you can’t successfully leverage this kind of talent with the old style of management Compliance-oriented approaches just won’t cut it. Leaders need to invoke shared purpose to pull their rebel talent... View Details
Keywords: by James Heskett
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

that stands between the consumer and the provider. You don't see this problem in food service - where restaurants pile on needless amounts of food just to charge for more of it. If customers don't like being charged needlessly, they will... View Details
Keywords: by Sean Silverthorne
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

people with different backgrounds for a portion of their work. Giving people a common task, especially a meaningful one, so that they depend on one another to accomplish it, is a proven method. It’s why I’m such a strong believer in national View Details
Keywords: by Sean Silverthorne
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

care costs? Quelch noted that in the cases of the grocery retail market and the financial services market, higher empowerment typically leads to lower costs because more of the work is shifted to the consumer. He said there’s a pressing... View Details
Keywords: by Dina Gerdeman; Health
  • 25 Jun 2013
  • First Look

First Look: June 25

price before that time is a martingale, and the price trajectory afterwards is a supermartingale. Finally, we explore the role of rental markets in sharing information about address value and assuring allocative efficiency. Download... View Details
Keywords: Anna Secino
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

in addition to the already competitive mobile communication segment where the company's once dominant market share was heavily eroded. Mao had to decide on the pricing strategies for the company's various product lines, including fixed... View Details
Keywords: Sean Silverthorne
  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

to get the right numbers, so they know they are getting enough data. The targets for loyalty programs vary from retailer to retailer. Some focus on getting more wallet share of customers; others may have an elite circle of customers that... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

and gotten more efficient in manufacturing, operations, supply chains, and shared service initiatives. But the focus of productivity improvements is shifting, because the biggest opportunity for improvements... View Details
Keywords: by Michael Blanding
  • 28 Jun 2011
  • First Look

First Look: June 28

Thomas R. Eisenmann and Michael PaoHarvard Business School Case 811-065 Dropbox is a venture-backed Silicon valley startup, founded in 2006, that provides online storage and backup services to millions of customers using a... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

limit their equity exposures in politically risky countries by sharing ownership with local partners and by serving foreign markets with exports rather than local production. The residual political risk borne by parent companies leads... View Details
Keywords: Sean Silverthorne
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering, manufacturing, and field View Details
Keywords: by David A. Thomas
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