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  • All HBS Web  (2,248)
    • People  (7)
    • News  (603)
    • Research  (1,129)
    • Events  (34)
    • Multimedia  (16)
  • Faculty Publications  (154)
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  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

Spoiler alert: slowing down to focus on team, culture, organizational design, business model and continuous improvement are all a part of the formula. So take a breath this summer and redouble your commitment to building a company and... View Details
Keywords: by Jeffrey Bussgang
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

competition." But as new research from Harvard Business School demonstrates, the customers you think are your best and most loyal are likely to be the first to cast you aside when a challenger to your service superiority barges into... View Details
Keywords: by Julia Hanna
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

Internet-connected televisions, social media, and the power of simplicity were all cited as launch pads for future innovation in technology, according to a panel of experts that convened at Harvard Business School as part of the HBS... View Details
Keywords: by Martha Lagace
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

When Harvard Business School dean Kim B. Clark returned from a road tour a couple of years ago, he had some important issues he wanted to discuss with Professor Myra M. Hart. Evidence—granted, most of it anecdotal—was mounting to show... View Details
Keywords: by Martha Lagace
  • 14 Feb 2012
  • First Look

First Look: February 14

(TMTs) by creating psychological conditions of trust and facilitating learning from failures in their teams. Structural equation modeling (SEM) analyses of survey data collected from 77 TMTs indicate that the relationship between CEO... View Details
Keywords: Carmen Nobel
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

and the sport of rodeo kayaking quickly emerged from the rapids. Harvard Business School professor Carliss Baldwin and her colleagues Christoph Hienerth and Eric von Hippel were drawn to the sport as well, but not to get their feet wet.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 22 May 2012
  • First Look

First Look: May 22

Smartphone: How to Break the 24-7 Habit and Change the Way You Work Author:Leslie A. Perlow Publication:Harvard Business School Press, 2012 Abstract Does it have to be this way? Can't resist checking your smartphone or mobile device?... View Details
Keywords: Sean Silverthorne
  • 25 May 2010
  • First Look

First Look: May 25

(revised) Authors:Itai Ashlagi, Benjamin G. Edelman, and Hoan Lee Abstract We model competing auctions for online advertising, with attention to the participation costs that limit advertisers' interest in using small ad platforms. When... View Details
Keywords: Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic services for the... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

intangibles. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=913363   Cases & Course MaterialsInternet Securities, Inc.: Path to Sustainability Lynda M. Applegate, William R. Kerr, and Ryan JohnsonHarvard Business View Details
Keywords: Sean Silverthorne
  • 18 May 2010
  • First Look

First Look: May 18

attributed to competition arising from an imbalance of demand and supply, typically excess demand for workers. However this presents a puzzle, since unraveling can only occur when firms are willing to make early offers and workers are willing to accept them. We present... View Details
Keywords: Martha Lagace
  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

might not expect prices to increase very much.” Helpful for M&A analysis As part of their study, MacKay and Remer used market-share data to develop a statistical model that would allow antitrust authorities to more quickly incorporate... View Details
Keywords: by Kristen Senz; Energy
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

Cost-Benefit Analysis in Environmental Policy Abstract We conducted an analysis that explores the merits of a low-carbon development strategy for Liberia. This chapter describes both our cost-benefit analysis initiative and a plausible policy process for Liberia. We... View Details
Keywords: Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

case:http://cb.hbsp.harvard.edu/cb/product/810082-PDF-ENG CommonAngelTM (B) Lynda M. Applegate, Kaitlyn Simpson, Max White, and Christopher McDonaldHarvard Business School Supplement 810-011 This case discusses changes in CommonAngels'... View Details
Keywords: Martha Lagace
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

Improve Collective Intelligence, written by Ethan Bernstein, the Edward W. Conard Associate Professor of Business Administration at Harvard Business School; Jesse Shore, assistant professor at Boston University’s Questrom School of... View Details
Keywords: by Roberta Holland
  • 12 May 2008
  • Research & Ideas

Accounting Information as Political Currency

Corporate donations to political campaigns reveal a lot about mutual back-scratching in the political and business arenas. Now new research from Harvard Business School reveals that corporate giving may consist of more than monetary... View Details
Keywords: by Martha Lagace
  • 30 Nov 2011
  • Research & Ideas

Only Capitalists Can Save Capitalism

officials, government regulators, and tent city activists. But there is one group of citizens with the power to make a difference: business leaders themselves, say Harvard Business School Professors Joseph L. Bower, Herman B. "Dutch"... View Details
Keywords: by Maggie Starvish
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

Author's Note: Why Leaders Lose Their Way, my article in the June 6, 2011, edition of Harvard Business School Working Knowledge, generated a large number of very thoughtful and profound comments. The following article proposes an antidote... View Details
Keywords: by Bill George
  • 05 Aug 2014
  • First Look

First Look: August 5

research and practice because the Undefeated and Intuitive Criterion refinements often produce divergent predictions. Our results demonstrate that conformance to the Undefeated and Intuitive Criterion refinements is influenced by changes in the underlying newsvendor... View Details
Keywords: Sean Silverthorne
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