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  • All HBS Web  (1,453)
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    • News  (351)
    • Research  (984)
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  • Faculty Publications  (476)
← Page 48 of 1,453 Results →
  • 01 Jun 2025
  • News

Agenda: Stacy Sonnenberg (MBA 2003)

vacations, but they won’t necessarily cancel their season tickets.” When Stacy Sonnenberg (MBA 2003) first took a job managing Yankee Stadium for the New York City Parks Department in the 1990s, nearly every professional playing field in the country was owned or often... View Details
Keywords: Sasha Issenberg
  • June 2011
  • Background Note

It's a Social World

By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and... View Details
Keywords: Customer Relationship Management; Brands and Branding; Marketing Strategy; Media; Service Operations; Sales; Opportunities; Corporate Strategy; Web
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Bradley, Stephen P., and Nancy Bartlett. "It's a Social World." Harvard Business School Background Note 711-544, June 2011.
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

employment commitments and the need to promote employees within the organization further encourage Japanese companies to expand operations at home while reaching foreign markets through zaibatsu-linked trading companies or offshore View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

are building their services around these platforms,” said Harvard Business School assistant professor Feng Zhu, during a presentation at Future Assembly, an event at Harvard Business School where business leaders and academics discussed the challenges of View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

money service grew to about 400 million subscribers. Lesson 3: Get agents on board Mobile money operators need to treat their sales agents well, providing financial incentives and making them feel strongly... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 01 Mar 2023
  • News

Case Study: Power Nappy

hiring an experienced sales rep will go a long way to increasing your chances of success here. Do not use retail as a “test-and-learn” experiment but approach it with the same seriousness with which you build your DTC website. I’d also... View Details
Keywords: Jen McFarland Flint; Miscellaneous Manufacturing; Manufacturing
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

that is headed for early approval by the FDA. The first in a series focuses on operational decisions triggered by the drive for early approval. Sparks discussion about a leader's economic, legal, and ethical responsibilities to multiple... View Details
Keywords: Martha Lagace
  • 18 Apr 2007
  • HBS Case

How Magazine Luiza Courts the Poor

the United States. We've been unable to crack that code of 'courting the poor' in any systematic way, so I wanted to investigate further." Frei, a member of the HBS Technology and Operations Management Unit, uses the case in the... View Details
Keywords: by Julia Hanna; Retail
  • 01 Mar 2023
  • News

Action Plan: Casting Call

China, Tension’s recent annual sales totaled more than $300 million. In conversation, Berkley moves easily between Tension’s operations and his management philosophy (“hire high-quality people, consult as... View Details
Keywords: Julia Hanna; hobbies; balance; meaning; longevity; aging; Paper Manufacturing; Manufacturing
  • 01 Mar 2007
  • News

Avon CEO Jung on Leadership

leadership, the company introduced new lines and products, repackaged old standbys, invested heavily in research and development, and expanded overseas. Redubbed “the company for women,” Avon now operates in more than 100 countries,... View Details
Keywords: makeup; grooming; Management of Companies and Enterprises; Management; Health and Personal Care Stores; Retail Trade
  • 06 May 2008
  • First Look

First Look: May 6, 2008

its historic status as a vendor of the Macintosh personal computer (PC) line. Mac sales remained vital to Apple's future, but they now accounted for less than half of its total revenue. The company's line of iPod media players, its iTunes... View Details
Keywords: Martha Lagace
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

cinema who worked to privatize Odra. There is potential in reinvigorating the former state-owned and operated Odra theater chain and also redeveloping portions of the associated real estate to retail, office, or residential. Purchase this... View Details
Keywords: Martha Lagace
  • 18 Mar 2014
  • First Look

First Look: March 18

anticorruption ratings are domiciled in countries with low corruption risk ratings and strong anticorruption enforcement, operate in high corruption risk industries, have recently faced a corruption enforcement action, employ a Big Four... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

of store finance and operations for youth retailer Abercrombie & Fitch, Inc., said his company uses all its channels to magnify its brand message. "For us, it's all about building brands, and branding is just about building an... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 01 Jun 2006
  • News

Entrepreneur's Notebook with Kevin Przybocki (MBA '91)

Name: Kevin Przybocki (MBA ’91), VP, Sales & Marketing Company: Anué Systems (founded 2002) Location: Austin, Texas Web: www.anuesystems.com Przybocki Elevator pitch: Anué Systems is a technology leader in next-generation data... View Details
Keywords: Margie Kelley; Data Processing, Hosting, and Related Services; Information
  • 01 Jun 2025
  • News

Barbie: Reviving a Cultural Icon at Mattel

in their products and communication, especially as part of a transformation. Enter Barbie, which had been grappling throughout the 2000s with softer sales as a result of perceptions of problematic beauty standards and gender stereotypes.... View Details
Keywords: Christine Speer Lejeune; Illustrations by Miguel Porlan; Educational Services
  • 01 Jun 2007
  • News

The Show Goes On

if they’re in a scene with dancing, they’ll have to be moving in some sort of coordinated way. Everyone is going to be fine. They just don’t know that yet. How is the Show funded? Ticket sales and some corporate sponsorships. The Show is... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

staying ahead of the market. That has helped the lead firm in this case grow from sales of 20 million euros in 1997 to 500 million euros today. "They drove the innovation. They weren't waiting around to be told," Pisano says. Another... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

appealing, then boosting the company’s sales and marketing capacity and acquisition tactics to suit each industry. The biggest challenge with this approach, Sambvani explains, is having enough resources for the View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

percent of all LEGO sales in 2011. "LEGO is a huge success story in Western Europe and America," Mikes says. "The question is will they be able to repeat this success story in Asia?" The company is a fascinating... View Details
Keywords: by Kim Girard; Entertainment & Recreation
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