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Publications

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  • All HBS Web  (1,297)
    • News  (186)
    • Research  (974)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (459)

Show Results For

  • All HBS Web  (1,297)
    • News  (186)
    • Research  (974)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (459)
← Page 48 of 1,297 Results →
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

brand mix that would be carried. Results from the pilot store (a remodeled hypermarket in Beijing) were encouraging, with revenues and profits up and customers spending more on each visit. The company must decide how quickly to roll out... View Details
Keywords: Martha Lagace
  • 08 Mar 2016
  • First Look

March 8, 2016

sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past. Furthermore, we show that it is the high quality incumbent’s most profitable customers who are the most attracted by... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within,... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

currency. This reduced profitability because Clearwater's costs were in Canadian currency while its sales where largely in other currencies. The case also discusses the challenges of maintaining a sustainable fishery and uses the collapse... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

those data using an econometric model that relates the growth in online music buying to the revenues per bundle. Q: Could we have real-world definitions of what you mean by bundle, pure bundle, mixed bundle, and unbundling? A: Sure. A... View Details
Keywords: by Sean Silverthorne; Music
  • 01 Oct 2001
  • News

HBS Press Books in Brief

what loyalty means or how to build it. Reichheld, author of the 1996 bestseller The Loyalty Effect, outlines six principles of loyalty that can make the Internet a hospitable and highly profitable place for businesses to succeed. 20/20... View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 21 Jan 2014
  • First Look

First Look: January 21

of 21% p.a. growth to reach sales of $13.6 billion in 2000. But as Gap entered the new millennium, dark clouds were building on the horizon. While sales in 2000 were up nearly 18% over the previous year, operating View Details
Keywords: Sean Silverthorne
  • 08 Mar 2011
  • First Look

First Look: March 8

at work and in how much time they devote to insiders vs. outsiders. We analyze the correlation between time use, managerial effort, quality of governance, and firm performance and interpret the empirical findings within two versions of... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2016
  • Blog Post

What I Learned at SVMP

experience as it is professional. Business school is about forming relationships with others, being challenged to think differently, and being asked to grow in ways you couldn't imagine. Business school is a personal and professional View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

crucially so—on whether or not the platforms subsidize one side of the market in equilibrium. For example, with prices being strategic complements across platforms, we show that a cost-reducing investment by one firm may have a positive effect on its rival's View Details
Keywords: Martha Lagace
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

world that was not a traditional game, Second Life had achieved profitability and strong growth. However, growth had strained the company's infrastructure, resulting in frequent software crashes. Software... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

obviously, in which the short-term uncertainty is profound. Our study traditionally has been a medium- to long-term focus. That is, looking at the determinants of high levels of living standards and sustained economic growth over a... View Details
Keywords: by Staff
  • Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Profile

Adam Kanner

entertainment industry and its rapid growth is validation of the company’s role in re-shaping the industry.” Kanner’s stint in the NBA taught him how important it was to find answers to that double-edged problem. Unlike the few... View Details
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

challenges of a platform landscape that includes significantly varying installed device base sizes, growth rates, application distribution models, and hardware device profiles. Focusing on Apple's market leading iOS platform and "App... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

because an “I” was not dotted or “T” crossed. They may have access to pen testers or be familiar with compliance requirements for things like PIA, HIPAA, or SOX through other portfolio companies’ experiences; even if it’s just asking when to worry about it View Details
Keywords: by Julia Austin
  • 24 Sep 2014
  • Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details
Keywords: by John Macomber; Energy; Utilities
  • Web

Climate Symposium 2024: Confronting Reality, Celebrating Innovation - Blog - Business & Environment

promises into actionable strategies. Wendy emphasized that while there has been tremendous growth driven by customer, employees, and investors, that there is a need for regulatory frameworks to help guide businesses in this rapidly... View Details
  • 01 Jun 2025
  • News

Alumni Achievement Awards 2025

exceptional leader, in a moment of crisis, everyone should say yes.” That spark: “After I left Vodafone I talked to more than a hundred organizations before deciding on General Atlantic. I like the growth moment of companies. You get to... View Details
Keywords: leadership; Alumni Achievement Awards
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