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Show Results For
- All HBS Web
(5,244)
- People (9)
- News (1,163)
- Research (2,868)
- Events (31)
- Multimedia (20)
- Faculty Publications (1,504)
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details
Keywords: by Jean Ayers
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
convinced him that he needed more management skills. By his own recollection, he was virtually "clueless" about the very special place to which he was heading. His application to the MBA Program caught the attention of... View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
where the four of you see the place for operations, and some of the hurdles that operations might face getting there. Robert Hayes: Most companies in the late 1990s were preoccupied with keeping up with burgeoning demand, and exploring the possibilities created View Details
Keywords: by Martha Lagace
- 11 Aug 2003
- Research & Ideas
Cheap, Fast, and In Control: How Tech Aids Innovation
Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old saw, "If it ain't broke,... View Details
Keywords: by Wendy Guild
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
by consulting company Accenture, Soltes argues that such codes can be worth quite a lot to companies—but only if they go beyond generic platitudes to create a tool that employees can actually use. Author of the book Why They Do It: Inside... View Details
Keywords: by Michael Blanding
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
from public funding) to work with over 10 years. That’s enough to design a six-month $10,000 retraining program (focusing on skills defined by unfilled jobs) plus a $10 per hour wage funded View Details
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
and written about Apple for the last decade, generating several case studies. His latest case, Apple Computer 2004, co-written with research associate Debbie Freier, was recently published by Harvard Business School Publishing. Yoffie sat... View Details
Keywords: by Sean Silverthorne
- 02 Nov 2006
- Working Paper Summaries
Resolving Information Asymmetries in Markets: The Role of Certified Management Programs
Keywords: by Michael W. Toffel
- 01 May 2006
- Research & Ideas
What Companies Lose from Forced Disclosure
other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns, influenced View Details
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
focus on digital innovations but kept it organizationally separate from the paper. One of the lab's most famous creations was its Social Reader, a product designed for Facebook and the first by any major... View Details
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
In a large circular classroom called The Hives, Ramon Casadesus-Masanell is roaming the floors this week as he oversees the second running of Strategic Brew, a computerized business simulation designed for first-year MBA students at... View Details
- 03 Apr 2013
- What Do You Think?
Will Women Leaders Influence the Way We Work?
leaders on work, "it is extremely naive to expect that stereotypical ideas about what women in general are like will have any meaning for the behavior of women in senior management positions. Women who arrive in such positions will be very atypical ." The... View Details
Keywords: by James Heskett
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
this platform needs to be. We were surprised by how many firms pay inadequate attention to this area, causing major problems. Consider the Airbus 380, which had been delayed for 2 years, in part because 2 partners used different versions... View Details
Keywords: by Sean Silverthorne
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
Sheikh extended this idea when he proposed that, "the number of work hours should be dictated by productivity—i.e., very productive individuals in an organization should be rewarded with greater time off (within) upper and lower... View Details
- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
Public Sector seminar series, which runs through May, is designed to induce lively conversation, build a community of scholars, and create a research agenda exploring the possible role of the private sector in shaping the institutions of... View Details
Keywords: by Dina Gerdeman
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
is knowing how to structure organizations" —Allen Grossman But controversy over the massive project persisted—an early dome-style design by Frank Gehry for the plaza was front-page fodder for critics.... View Details
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local branches may have their own advisory... View Details
Keywords: by Carla Tishler
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
The twenty-first century will be the age of alliances. In this age, collaboration between nonprofit organizations and corporations will grow in frequency and strategic importance. Collaborative relationships will increasingly migrate from the traditionally... View Details
Keywords: by James Austin
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
of government in the urbanization process. There's always the hope that government can wave a magic wand and fix these problems, but generally government can't. It is either paralyzed by politics or a lack of money. So the private sector... View Details