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  • Blog

Inside the Learning: How Faculty Prepare for Class

teach about the psychology of conversation, especially the fundamental building blocks of communication that transcend context—skills and insights that apply across people, purposes, languages, cultures, and so on. In some sense, this is... View Details
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

backlogs and delays in numerous Patent and Trademarks Offices, and litigation over IP rights is expensive with an uncertain outcome. Moreover, local governments can succeed in transferring value to local firms and influencing global market View Details
Keywords: Sean Silverthorne
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

insight was that the fair solution could be determined by creating uncertainty about the position the person choosing the outcome would find him- or herself in. In short, the person cutting the cake has to decide the size of the slices... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

Publication:Annual Review of Psychology 60 (2009): 475-499 Abstract As technology has simplified meeting basic needs, humans have cultivated increasingly psychological avenues for occupying their consumption... View Details
Keywords: Sean Silverthorne
  • July 2013
  • Case

Slicing Pie with a Razor: Ockham Technologies' Founding Agreement

By: Noam Wasserman and Yael Braid
Ockham Technologies' three founders are about to craft their founding agreement and split the equity among themselves. Uncertainty lingers over each member's future contributions, though—how is the team to devise a durable and effective split? Jim Triandiflou and Ken... View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry
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  • February 2004 (Revised March 2004)
  • Case

Ockham Technologies: Living on the Razor's Edge

By: Noam T. Wasserman
Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry
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  • June 1994 (Revised August 1994)
  • Case

Cunard Line Ltd.: Managing Integrated Marketing Communications

By: Stephen A. Greyser
Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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  • 23 Jul 2001
  • Research & Ideas

Looking for CEOs in All the Wrong Places

the position and then rely on their own extensive personal networks to identify the majority of candidates. Only when this phase has been completed does the headhunter assemble general background information, initiate candidate contacts,... View Details
Keywords: by Peter K. Jacobs; Employment
  • Web

2017 Symposium - Race, Gender & Equity

including the SAGE Handbook of Prejudice and The Social Psychology of Gender . Margaret Morganroth Gullette Margaret Morganroth Gullette is a cultural critic and prize-winning writer of nonfiction, an internationally known age critic,... View Details
  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology... View Details
Keywords: Sean Silverthorne
  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (A): A Hole in the Pipeline

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

affected how people behave afterward." The study is related to previous experimental research in which Cuddy and colleagues prove the positive effects of adopting expansive body postures - hands on hips, feet on desk, and the like.... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 01 Mar 2007
  • News

The Joy of Work

Unit, and faculty chair of the Arthur Rock Center for Entrepreneurship at HBS. For the past several years, Amabile, who holds a Ph.D. in psychology from Stanford University, has been analyzing findings from her longitudinal research on... View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

that their goods have been safety tested by a truly independent third party, and that the products comply with meaningful safety standards. For the world's largest retailer to take a bold position on safety would set a strong precedent... View Details
Keywords: by Max H. Bazerman; Retail
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Working Papers Dirty Work, Clean Hands: The Moral Psychology of Indirect Agency Authors: Paharia, Karim S. Kassam, Joshua D. Greene, and Max H. Bazerman Abstract When powerful people cause harm, they often do so indirectly through other... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

considerable risk to the company's bottom line. "Nothing good comes from waiting," Pottruck believes. "If you're going to change your business model, face the music. Delaying just erodes your position and gives your... View Details
Keywords: by David B. Yoffie & Mary Kwak
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

with local politicians [who] had an interest in getting reelected," Vallée says. "However, this happened at a large cost to the taxpayer, as the positive effects of the loans were short-lived, and interest on toxic loans ballooned when... View Details
Keywords: by Carmen Nobel; Financial Services
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

identified our pool of great business leaders, we organized the data by the decades in which business leaders initially came into the CEO position or founded their companies. We chose to evaluate candidates based on the beginning of their... View Details
Keywords: by Sean Silverthorne