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  • All HBS Web  (2,498)
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  • All HBS Web  (2,498)
    • People  (18)
    • News  (921)
    • Research  (1,005)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (303)
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  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

employees in the dark and constantly surprising them is a serious form of disrespect." Bert Baker linked it to integrity with this comment: "When I know that my manager is a person of integrity,... View Details
Keywords: by James Heskett
  • 03 Apr 2012
  • First Look

First Look: April 3

personal conversation prior to the task. The effects of metacognitive CQ in enhancing creative collaboration were mediated by affect-based trust in Studies 2 and 3. Giving Time Gives You Time Authors:Cassie... View Details
Keywords: Carmen Nobel
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

but at the expense of the outgroup. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52113 in press Journal of Personality and Social Psychology It Doesn’t Hurt to Ask: Question-asking... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2012
  • First Look

First Look: August 28

Officers-are likely to have similar incentives and perhaps even greater opportunity to influence reported earnings in a manner that maximizes these managers' personal income. Moreover, previous research... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

Field had left very good archives; and to examine Lauder, Schultz, and Dell, she started with their autobiographies and then pursued many other sources to get to know the View Details
Keywords: by Martha Lagace
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

minus’. The ‘A’ is for excellence and the ‘minus’ is for waiting till it affected the company personally before taking action.” CrisisAndRep concurred, saying that, “Walmart was slow to get to its decision.”... View Details
Keywords: by James Heskett; Retail
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from View Details
Keywords: by Manda Salls; Web Services; Web Services
  • 07 Aug 2012
  • First Look

First Look: August 7

http://www.hbs.edu/research/pdf/13-002.pdf The Cost of Friendship Authors:Paul Gompers, Vladimir Mukharlyamov, and Yuhai Xuan Abstract This paper explores two broad questions on collaboration between individuals. First, we investigate... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and View Details
Keywords: by Jim Heskett; Health
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

communal, but rather personal and private. “One woman wrote about gathering all the pictures of her and her ex-boyfriend, taking them to the park were they met, View Details
Keywords: by Carmen Nobel
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

creativity have largely focused on the factors that fuel extraordinarily creative people. But who studies the ordinary people, who may not be geniuses but nonetheless contribute creative solutions in their personal View Details
Keywords: by Carmen Nobel
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

structured, with aligned incentives, to deliver the lowest cost to investors. Facilitators (not advisers) originally available by telephone, later supplemented with an easy-to-use website, differentiate Vanguard’s service to go along with... View Details
Keywords: by James Heskett; Financial Services; Financial Services
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

as well. President Trump is a famous builder and real estate developer and an astute observer of trends in the built environment. His business experience informs how he can be expected to govern. Congress is... View Details
Keywords: by John Macomber; Construction
  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

us look at profiles of others, without actually letting these people know that their content was viewed." With a better understanding of why we love social media platforms so much, Piskorski wanted to learn how companies that sell products View Details
Keywords: by Carmen Nobel
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

It's a startling idea: Instead of relying on regulators to protect our privacy against telemarketers, data miners, and consumer companies, we should capitalize on the value of our personal information View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

outlook; a willingness and ability to partner; and familiarity with various types of businesses, particularly in the service sector. Too often, they have reflected what GE (and... View Details
Keywords: by James Heskett
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

lining. In this case, the lining was lithium, in the form of consumer-driven innovations that created alternate, lower cost sites of care, such as free-standing retail medical, surgery, and urgent care centers; telemedicine, sensors View Details
Keywords: by HBS News
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

something," and identify ways to change the business. Also on the technology front, Stevenson urged companies to consider using hosting services and application View Details
Keywords: by Sean Silverthorne
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

by contrast, has been very careful about monetizing its site only gradually over time through the collection of customer data—all the while developing the idea by layering on new services such as messaging, photo sharing, View Details
Keywords: by Michael Blanding; Technology
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