Organizational Learning - Publications - Faculty & Research

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

organizational marketing. Understanding Cross-sector Collaboration My field-based research on collaborations between businesses and nonprofits, encompassing a wide range of industries and social sectors, revealed a distinctive pattern in... View Details

Keywords: by James Austin

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2018 Symposium - Race, Gender & Equity

Race, Work & Leadership: Learning about & from Black Experience Race, Work & Leadership: Learning about & from Black Experience 08–09 MAR 2018 Home Speakers Videos Agenda Arthur P. Brief Arthur P. Brief is a... View Details

02 May 2000
Research & Ideas

Leading Professional Service Firms

profession and the firm for a long period of time. They develop organizational practices that motivate these outstanding people to serve clients well. Getting this right is what we mean by alignment. Leading Professional Service Firms... View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

01 Dec 2003
News

Nonprofits: Choosing a Path for Growth

Duke-based colleague Beth Battle Anderson found that many nonprofits that had expanded or were considering doing so preferred the branch model, even though it is characterized by slower growth. To learn more, Baker Library’s Carla Tishler... View Details

August 2010 (Revised November 2011)
Case

MindTree: A Community of Communities

By: David A. Garvin and Rachna Tahilyani

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Learning; Corporate Entrepreneurship; Employee Relationship Management; Innovation and Invention; Knowledge Management; Leadership; Organizational Culture; Social and Collaborative Networks; Information Technology Industry; India

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08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

because of its bulk, created a barrier between the barista and the customer; and offering new products ranging from new breakfast items to stuffed toys. In 2008, Schultz had to step back in to save the company. This raises the question of whether Tim Cook, Jobs'... View Details

Keywords: by James Heskett; Computer

08 Feb 2011
First Look

First Look: Feb. 8

customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely... View Details

Keywords: Sean Silverthorne

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Harvard Business School

Organization Andy Zelleke (PhD) 2003 Freedom and Constraint: The Design of Governance and Leadership Structures in British and American Firms Christopher O. Wheat (PhD) 2005 Organizational Positions and the Social Structure of Exchange... View Details

11 Jul 2005
Research & Ideas

The New International Style of Management

consider other options in China. "I have no regrets," he adds, "because I learned so much from that experience." Now working in strategic planning for Philip Morris International's China operations, Klump is part of a... View Details

Keywords: by Garry Emmons

Career Coach

Sasha Grinshpun

have the conversation around, "What do you really want?!" Sasha graduated from the Harvard Business School, with a concentration in innovation, organizational behavior and design thinking. She finished Yale, with a BA in... View Details

Keywords: Entrepreneurship; Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship; Technology

Portrait Project

Hugh Yoon

requested a transfer to Germany, where he knew people would be more accepting. On a different continent, the life of our family also became different. My parents began to smile again while taking pictures. My sister learned how to express... View Details

18 Mar 2001
Research & Ideas

The Essentials for Enlightened Experimentation

R&D systems for performing experiments that will generate the information needed to develop and refine products quickly. The challenges are managerial as well as technical: Organize For Rapid Experimentation Examine and, if necessary, revamp entrenched routines,... View Details

Keywords: by Stefan Thomke

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

level we have coaches transferring knowledge about content. The second level of benefit is that your coaches transfer knowledge about process, which should enable those people to learn better and become better coaches themselves. The... View Details

Keywords: by Sean Silverthorne

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

encounters countless barriers because organizational innovation implies changes in strategy, structure, systems, and attitudes. And if one continues to push on the edge of the envelope, as is our norm, then new barriers arise.... View Details

Keywords: by Manda Salls

2022
Article

Is Maximising Creativity Good? The Importance of Elaboration and Internal Confidence in Producing Creative Ideas

By: Goran Calic, Elaine Mosakowski, Nick Bontis and Sébastien Hélie

While knowledge management researchers acknowledge that individuals transition from generation to implementation of ideas, these transitions are not fully understood. The current article focuses on idea elaboration – defined as the transition of an idea from an... View Details

Keywords: Knowledge Management; Organizational Culture; Creativity; Cognition and Thinking; Innovation and Invention; Learning

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03 Feb 2018
Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

will have the kind of learning approach that will enable us to cautiously and constructively develop new accountability systems for companies. The Sustainability Accounting Standards Board exemplifies this View Details

Keywords: by Julie Battilana

01 Feb 1998
News

New Releases

research has led to the development of a new organizational framework - the differentiated network - that will enable MNCs to succeed. Through systematic examination of MNCs, Nohria and Ghoshal show that differentiation coupled with... View Details

Keywords: Judith A. Ross

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2022 Symposium - Race, Gender & Equity

Business Administration and faculty chair of the HBS Race, Gender & Equity Initiative. She conducts research on race and gender relations in organizations with a focus on organizational change, group dynamics, learning, conflict, power,... View Details

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

a mutual desire to better understand the phenomena of upward voice, leadership behavior, and organizational learning processes and the organizations' desire to improve its capacity to View Details

Keywords: by Sarah Jane Gilbert

01 Dec 1997
News

Short Takes

instead of companies, and agencies provide some of the health and other employee benefits once supplied by corporations. Bradach hopes to learn whether the flexibility model represents a lasting shift in how work is to be organized. "Does... View Details

Keywords: Judith Ross

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