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  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School working paper, three experts on... View Details
Keywords: by Martha Lagace
  • 03 Nov 2015
  • First Look

November 3, 2015

November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral hazard models is overuse of... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2012
  • First Look

First Look: September 18

initial socialization focused on personal identity (emphasizing newcomers' authentic best selves) led to greater customer satisfaction and employee retention after six months, compared to (a) socialization that focused on organizational... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

Such motives spring from the humanitarian values possessed by the organizations or individuals involved. Utilitarian motives, on the other hand, cater to the partners' organizational needs, focusing on issues like risk management or the... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

football stadium, a cruise ship—where people are segmented by rank of some sort. Norton co-authored the study, Physical and Situational Inequality on Airplanes Predicts Air Rage, with Katherine A. DeCelles, an associate professor of View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details
Keywords: Martha Lagace
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

environment not by doing nothing, but by accelerating past organizational routines based on established assumptions.— Donald N. Sull The benefits of this knowledge sharing, however, are likely to decline over time as the industry settles... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

interpersonal construct that captures listening, understanding, validation, and care. We measure responsiveness with an attitudinal measure from previous research as well as a novel behavioral measure: the number of follow-up questions... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management literature about agile... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

weaknesses relative to other top schools, the political challenges of organizational change, and the most appropriate strategy for the Dean to follow. Purchase this case:... View Details
Keywords: Martha Lagace
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

corporate treasuries for their self enrichment." To what degree will entrepreneurial capitalism be the antidote to both managers' and owners' capitalism? Are we about to see a rebirth of Schumpeter and his belief in the power of entrepreneurial View Details
Keywords: by Jim Heskett
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

behaviors and settings could have as great an influence as the content itself. One respondent wrote, "...values should be modeled by the instructors in how they prepare and deliver content, the time and value they give their... View Details
Keywords: by James Heskett
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

"If I am a tobacco manufacturer seeing my sales cannibalized by e-cigarettes, I have two choices: develop my own e-cigarette brand or buy an e-cigarette company," says Quelch. Number three tobacco company Lorillard was the first... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • 17 Oct 2007
  • Research & Ideas

Why Global Brands Work

strong worldwide. The chairman is committed to the environment. Many consumers are no longer considering Fords when buying their new cars, but they are predisposed to giving Ford another chance. Fords worldwide should henceforth have a... View Details
Keywords: by John A. Quelch; Auto
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

identified four different approaches people used to perform necessary evils effectively, so that the task got done and the victims were treated with decency and respect.” Margolis, an associate professor of business administration in the View Details
Keywords: by Martha Lagace
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices.... View Details
Keywords: Re: Ethan S. Bernstein
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

wisdom for banks was that in order to grow they should offer the best rates of deposit or buy another company. Instead, she said, Commerce Bank offered the worst deposit rate in every single local market. It has never made an acquisition.... View Details
Keywords: by Martha Lagace
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

Editor's note: Even with recent disclosures about out-of-control spending on corporate perks and government agency parties, the US military is frequently held up as the exemplar of organizational largesse run wild. In the new book Defense... View Details
Keywords: by J. Ronald Fox; Service
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

organizational rank would indicate—recognized experience in a particular style of negotiation, for example. Can such "perceived relative power" make a difference at the table? The short answer is yes. In "Perceived Relative... View Details
Keywords: by Mallory Stark
  • 05 Apr 2016
  • First Look

April 5, 2016

2016 Harvard Business Review Press HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company By: Ruback, Richard S., and Royce Yudkoff Abstract—Find, acquire, and run your own... View Details
Keywords: Sean Silverthlorne
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