Online News - Publications - Faculty & Research

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details

Keywords: by James Heskett

28 Jan 2002
Research & Ideas

Read All About It! Newspapers Lose Web War

"crammed" the new business into the old business model and sales processes. For example, most newspapers tried to force their online sites to make money by selling the same types of advertising to... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category... View Details

Keywords: Re: Rajiv Lal; Retail

17 Sep 2007
Research & Ideas

Broadband: Remaking the Advertising Industry

advertising? A: Advertising is at an interesting crossroads. Most of the money is still being spent on traditional advertising such as television. But with new opportunities to get in front of, and more importantly interact with, the... View Details

Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

In an effort to survive in the new economy, some-industrial giants have tried to chart an evolutionary path that combines their industrial core with new post-industrial businesses. The companies from our... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

11 Mar 2001
Research & Ideas

Digital Designs on the Inner City

the inner city increased from 16 percent in 1997 to 23 percent in 1999, according to a survey by PricewaterhouseCoopers. However, that 23 percent is still less than half the 51 percent of residents surveyed outside the city who had online... View Details

Keywords: by Dina Gerdeman

04 May 2010
First Look

First Look: May 4

health concerns can communicate with physicians online or by phone and receive advice or even a diagnosis without having to visit the physician's office. American Well's co-founders, Ido Schoenberg and Roy Schoenberg, believe this... View Details

Keywords: Martha Lagace

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

ablokhin SUMMING UP Is the Amazon Organization Losing Its Ability to Learn? There was little sympathy for Amazon’s loss of online retail market share at the outset of the current global pandemic among respondents to this month’s column.... View Details

Keywords: by James Heskett; Retail

04 Jun 2001
Research & Ideas

RealNetworks, CNET, and Judo Strategy

Commerce and Strategy panel at the 2001 Global Alumni Conference. He told alumni that fighting against a larger, stronger rival means not playing the game that your opponents want you to play. "Instead, figure out a different way to go about your business, with... View Details

Keywords: by Jim Aisner

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

encouraged and instructed teens how to safely dispose of unused prescription medications in their homes. “Several thousand teens participated online or watched replays,” Langford says. SUD treatment providers are also searching for ways... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

15 Jul 2015
Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

"These peak events are a way to generate excitement, especially for a well-established player like Amazon. It's a means of creating news and buzz by coming up with your very own Black Friday out of nowhere." Gupta pointed out... View Details

Keywords: Re: Sunil Gupta; Retail

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

advice to businesses using affiliate marketing programs. His new working paper, written with Wesley Brandi, is titled Information and Incentives in Online Affiliate Marketing. The paper offers ways to help... View Details

Keywords: by Kim Girard; Advertising; Publishing

16 Jun 2014
Research & Ideas

The Unfulfilled Promise of Educational Technology

referring to massive open online courses pioneered by many universities that put their lectures and course content online. That has provided new access to students on two dimensions, says Kim, distance and... View Details

Keywords: by Michael Blanding; Education

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

performance. (10,251 visits) These Aren't Beach Books, but Managers Should Read Them Anyway Recent books by Harvard Business School scholars that can boost your career and improve on-the-ground management skills. (9,875 visits) Can Khan Academy Scale to Educate Anyone,... View Details

Keywords: by Sean Silverthorne

22 Dec 2016
Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

the credit gap in small-dollar loans—those under $250,000, which is the size that 76 percent of small businesses say they need—is very real. While new private sector players like online lenders can help in... View Details

Keywords: by Karen Mills

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

improve their automated product recommendations. These recommendations are often presented as ''inspired by your browsing history'' or ''recommended for you,'' and help consumers discover new products or holiday packages that match their... View Details

Keywords: by Dina Gerdeman; Consumer Products

20 Apr 2010
First Look

First Look: April 20

Industry Author: Geoffrey Jones Publication: Oxford and New York: Oxford University Press, 2010 Abstract The global beauty business permeates our lives, influencing how we perceive ourselves and what it is to be beautiful. The brands and... View Details

Keywords: Martha Lagace

14 Sep 2009
Research & Ideas

Understanding Users of Social Networks

networks," says Piskorski. They can address some basic search failures: "It's hard to know what my friends are up to, but online I can catch up with them quickly." But they can also fix bigger search shortcomings, such as... View Details

Keywords: by Sean Silverthorne; Advertising; Publishing

01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

should be practicing anyway. The only new element is that it has to be practiced in a different (remote) work environment. As David Wittenberg put it, “It might take a bit more time to connect with employees View Details