Observation - Publications - Faculty & Research

2018
Working Paper

Product Quality and Entering Through Tying: Experimental Evidence

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details

Keywords: Market Entry and Exit; Digital Platforms; Competitive Strategy; Product Marketing; Quality

Citation

SSRN

08 Feb 2012
Working Paper Summaries

Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

Keywords: by Melissa A. Valentine & Amy C. Edmondson

Research Summary

Experiments in Financial Democracy: Corporate Governance and Financial Development in Brazil, 1882-1950 (BOOK)

In my first book manuscript, Experiments in Financial Democracy, I challenge the idea that it was colonial institutions that sent Brazil, a civil law country, down a particular path of corporate governance and finance. Detailed archival research reveals... View Details

Research Summary

Overview

By: Katherine B. Coffman

Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details

Keywords: Gender; Stereotypes; Diversity Management; Experiments

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

left. We can't say which is reflecting true reality” In almost all cases, Wikipedia was more left-leaning than Britannica. Dividing articles into categories, the researchers found, for example, that stories on corporations were 11 percent more slanted toward Democrats,... View Details

Keywords: by Michael Blanding; Publishing

Web

Online Leadership Principles Course | HBS Online

outcomes. The 360° assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides insight into core interpersonal competencies that can be observed and assessed by... View Details

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

solo founder. This is a highly subjective situation dependent on many factors; some of which I’ll discuss below. Do you need a cofounder? I’ve worked both for and with hundreds of entrepreneurs in the last few decades and on the topic of cofounder relationships, my... View Details

Keywords: by Julia Austin

14 Aug 2012
First Look

First Look: August 14

relationship, it remains difficult to determine which firms any given piece of legislation will affect, and how it will affect them. By observing the actions of legislators whose constituents are the affected firms, we can gather insights... View Details

Keywords: Sean Silverthorne

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

can map them with ever more accuracy is always within your reach. We can all observe the environment we’re seeking to influence; and knowing that everyone harbors a deep need for safety and self-esteem, you can gain insight into how the... View Details

Keywords: by Jay Fitzgerald

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

Many speculated about the possibility of a new depression, a collapsing stock market, and extreme unemployment. Some observers even began to question the foundations of capitalism, arguing it needed to change in order to endure. Nooyi,... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

that.” About the Author Lane Lambert is a writer based in the Boston area. [Image: iStockphoto/joecicak] What steps did your organization take to weather the pandemic? Share your observations in the comments below. View Details

Keywords: by Lane Lambert

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

average, would switch to the less preferred but cheaper brand. “Substitution patterns that you expect to find in observational data, we were able to find by collecting GPT’s responses,” says Israeli. “That was pretty incredible to us,... View Details

Keywords: by Kristen Senz

29 Jun 2012
Working Paper Summaries

Trade Credit and Taxes

Keywords: by Mihir A. Desai, C. Fritz Foley & James R. Hines

16 Apr 2009
Working Paper Summaries

Gray Markets and Multinational Transfer Pricing

Keywords: by Romana L. Autrey & Francesco Bova

Research Summary

Building Effective Relationships Across Cultures

Trust is the foundation of any successful collaborative relationship. In my first stream of research, I draw on the basic distinction between cognition-based versus affect-based trust– that is, trust from the head versus trust from the heart – to better... View Details

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

observing something they wouldn’t be seen doing, and asked him, “What are you doing, Tony?” He would reply, “Nothing,” and delight in observing the expressions on one “anxious achiever” after another. It was... View Details

Keywords: by James Heskett

Web

Women at HBS - Alumni

in February 2013. HBS observed International Women's Day on March 8, 2013 with a series of student-focused discussions and events, including discussion of a new case: "Women MBAs at Harvard Business School: 1962-2012". A documentary film,... View Details

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

supplies to disrespectful behavior, falsifying documents, bullying people, and sexual harassment, and what I’m observing are those people who are actually terminated,” Minor says. “If you’re overconfident, you think you’re less likely to... View Details

Keywords: by Roberta Holland

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

our own, a way of working we are not used to, a person who approaches work in a way that is radically different from ours (and maybe also one we disagree with), or someone of a different background or race, differences are likely to bring about discomfort. Yet as my... View Details

Keywords: by Francesca Gino

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

entirely different conception of the enterprise than most leaders do. This validates the purpose in their eyes—they perceive it as real and worthy of their own commitment. We might further observe that purpose presumes the existence of... View Details

Keywords: by Ranjay Gulati

Publications