Knowledge Management - Publications - Faculty & Research

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Online Business Courses & Certifications | HBS Online

analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week Pay by September18 $1,850 Certificate Economics for Managers Professor Bharat Anand Gain economic insights and learn how... View Details

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

You Might Also Like: Have We Seen the Peak of Just-in-Time Inventory Management? Fed Up Workers and Supply Woes: What's Next for Dollar Stores? COVID-19 Shines New Light on Working Conditions in Supply Chains Feedback or ideas to share? Email the Working View Details

Keywords: by Scott Van Voorhis

23 Jul 2024
In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

changes from Washington, not Beijing. HBS Working Knowledge gathered advice from faculty on this radical shift for firms and how they can adapt to and navigate this new terrain. Jaya Wen and Ebehi Iyoha: Leverage microdata to navigate... View Details

Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications

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Ways to Give Today - Alumni

distribution. To initiate a transfer, please contact your IRA administrator. Also notify HBS Gift Management at gifts@hbs.edu or 617-495-6207 to ensure proper crediting. For more information about supporting HBS through your IRA, please... View Details

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

staggering scope of the findings could help put a value on the work, so senior leaders and non-tech managers at firms understand just how important hiring open source expertise is to success. The results mark among the first comprehensive... View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

17 Oct 2006
First Look

First Look: October 17, 2006

across their internal corporate departments lead their facilities to prioritize different institutional pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with... View Details

Keywords: Sean Silverthorne

June 2024
Teaching Note

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort

Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details

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Faculty & Research - Global

evolving food landscape. August 2025 Teaching Material Gary Convis: Supplement to 625-003 Knowledge Transfer: Toyota, NUMMI, and GM By: Willy C. Shih Set of supplementaru videos featuring Gary Convis, first Plant View Details

February 2010
Case

Foxwoods: Turning Data into Insights in the Hospitality Industry

By: Lynda M. Applegate and Deborah L. Soule

This case describes how an IT director identified an opportunity and implemented an innovative business solution designed to enable line managers and executives to convert data to information to insights. The case also details how the company partnered with an emerging... View Details

Keywords: Corporate Entrepreneurship; Technological Innovation; Knowledge Use and Leverage; Partners and Partnerships; Information Technology; Entertainment and Recreation Industry; Connecticut

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08 Aug 2018
Blog Post

Hands-on Experience in Hospitality

Before I came to HBS, I worked in consulting. I knew that I wanted a different experience for my summer and looked at multiple leadership development programs. One stood out: Marriott’s Management Acceleration Program. With Marriott, I’m... View Details

Keywords: Hospitality

01 Mar 2021
Blog Post

Best Practices for Creating a Successful Virtual Internship

In the wake of COVID-19, organizations around the world quickly made changes to how they got work done, including managing summer internships. For many organizations, that meant creating remote internship programs in 2020 that will stay... View Details

Keywords: All Industries

03 May 2004
Research & Ideas

Business History around the World

While many history departments of American universities prefer to keep business as a separate discipline, HBS entrepreneurship professor Geoffrey Jones encourages the examination of history as a way to better understand contemporary View Details

Keywords: by Cynthia Churchwell

16 Feb 2016
First Look

February 16, 2016

funds' holdings of securitizations to examine which investors are susceptible to such boom-time thinking. We show that firsthand experience plays a key role in shaping investors' beliefs. During the 2003–2007 mortgage boom, inexperienced fund View Details

Keywords: Sean Silverthorne

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

Creativity" is scheduled to appear in the April 2001 issue. Asked by HBS Working Knowledge about her motivation for focusing on John Irving, Amabile replied, "I wanted to counteract a strong stereotype that people in business,... View Details

Keywords: by Mallory Stark & Martha Lagace

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Research - Global

Material Gary Convis: Supplement to 625-003 Knowledge Transfer: Toyota, NUMMI, and GM By: Willy C. Shih Set of supplementaru videos featuring Gary Convis, first Plant Manager of NUMMI August 2025 Teaching... View Details

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Japan - Global

Region August 2025 Teaching Material Gary Convis: Supplement to 625-003 Knowledge Transfer: Toyota, NUMMI, and GM By: Willy C. Shih Set of supplementaru videos featuring Gary Convis, first Plant Manager of... View Details

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Impact Investing | Social Enterprise | Harvard Business School

primarily involves teams of 4-5 students conducting investment diligence on small businesses who are looking for flexible capital to scale their businesses. Social Impact Collaboratory The Social Impact Collaboratory is a multi-faculty effort to advance View Details

2014
Working Paper

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

By: James K. Sebenius

Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details

Keywords: Strategy; Negotiation Tactics; Negotiation Participants; Negotiation Style

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17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities distinguish extraordinary... View Details

Keywords: by Danielle Kost

August 2021
Case

Orchadio's First Two Split Experiments

By: Iavor I. Bojinov, Marco Iansiti and David Lane

Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details