Judgment Of Knowledge - Publications - Faculty & Research

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March 2025
Article

Is Personal Identity Intransitive?

There has been a call for a potentially revolutionary change to our existing understanding of the psychological concept of personal identity. Apparently, people can psychologically represent people, including themselves, as multiple individuals at the same time. Here... View Details

Keywords: Identity; Judgments

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08 Jan 2018
Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

understand where or how their money was being invested. “A lot of this is driven by consumers who lack financial sophistication,” Egan says. “Without good knowledge by consumers, that’s not something that... View Details

Keywords: by Michael Blanding; Financial Services

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

don't blame you one bit for thinking so, because you lack experience and the knowledge of what our register will do." ... Frequently, in the course of my talk, I will tell... View Details

Keywords: by Walter A. Friedman

Research Summary

Moral Reasoning & Experimental Political Philosophy

In this work, we demonstrate a new and morally significant effect on judgment and decision-making. This research is inspired by the work of John Rawls, widely regarded as the most important political philosopher of the 20th Century. Here we apply the central... View Details

Keywords: Ethics; Fairness; Distributive Justice

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

great they are as individuals, reap the personal benefits of their position, and deftly blunt competition from potential inter-organizational rivals.” His point is that an age of View Details

Keywords: by James Heskett

After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details

2010
Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details

Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry

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14 Jan 2002
Research & Ideas

Countries on the Cusp: The Power of Nationalism

What does nationalism mean for the world economy? And what does it have to say in a world of ever-increasing globalization? We recently put those questions to political scientist and HBS professor Rawi Abdelal. His new book, National... View Details

Keywords: by Martha Lagace

June 2023
Article

The Salary Taboo: Privacy Norms and the Diffusion of Information

By: Zoë Cullen and Ricardo Perez-Truglia

The limited diffusion of salary information has implications for labor markets, such as wage discrimination policies and collective bargaining. Access to salary information is believed to be limited and unequal, but there is little direct evidence on the sources of... View Details

Keywords: Search Costs; Privacy; Norms; Compensation; Financial Industry; Field Experiment; Knowledge Dissemination; Equality and Inequality; Gender; Compensation and Benefits; Societal Protocols

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10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

everyone was both a relief and a source of anxiety. How would people react? Would students see me differently? Would they understand why I was not always up for partying until the end of the night? Would... View Details

Research Summary

Simultaneous Distinction, Democratization and Omnivorism Effects: A Longitudinal Analysis of Dynamic Symbolic Boundaries in Counterfeit Consumption Networks

Sociologists have long examined the interactive relationship between social structure, taste and power. This literature has overwhelmingly fallen into three, ostensibly competing, theoretical “camps”: Distinction, where high-status consumers use... View Details

05 Dec 2018
Working Paper Summaries

The Salary Taboo: Privacy Norms and the Diffusion of Information

Keywords: by Zoë B. Cullen and Ricardo Perez-Truglia

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Knowledge senior editor Martha Lagace, Deighton explains how it continues to carve out territory in the marketplace.Lagace: Were you surprised that Webvan failed? Deighton: No. The purpose of writing the... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

31 Jul 2019
News

Skydeck Live: The Rise of the FOMO Sapiens

knowledge and that I thought about my own career and I started to build these sort of ways of thinking about FOMO and FOBO. Let's break them down. So FOMO, fear View Details

09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

knowledge sharing outside one’s core department. That is one implication of a new study about how knowledge is shared that focuses on academia, but may offer lessons for... View Details

Keywords: by Ben Rand

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

Confront the powerful divides in America The Public Option health insurance proposed by the Biden campaign will weaken our economic status by adding to the national deficit and to Medicare’s unfunded liability. We should, of course,... View Details

Keywords: by Dina Gerdeman

2010
Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details

Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas

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02 Oct 2008
What Do You Think?

Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?

themselves to loans they cannot afford." Elizabeth Doty commented, "The promise that individual actions lead to societal gain also means that individual failures of judgment lead to societal risk and pain,... View Details

Keywords: by Jim Heskett

November 2007
Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta

In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details

Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry

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01 Jun 2017
News

A Finger on the Pulse of the Financial System

leaders in this field. The BFFS Project is helping us disseminate knowledge that could help prevent a lot of economic misery.” Learn more by visiting alumni.hbs.edu/BFFSproject. photo by Russ Campbell “If... View Details