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- All HBS Web (1,458)
- Faculty Publications (626)
- 22 Nov 2016
- First Look
November 22, 2016
and Ananth Raman Abstract—To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which... View Details
Keywords: Sean Silverthorne
- 14 Aug 2012
- First Look
First Look: August 14
employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations, which differ in many ways... View Details
Keywords: Sean Silverthorne
- 01 Oct 1999
- News
Banking on Success
of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made... View Details
Keywords: Deborah E. Blagg
- 01 Jan 2012
- News
Hiroshi Mikitani, MBA 1993
Chairman and CEO, Rakuten, Inc. Download Mikitani profile (pdf) Return to Alumni Achievement Awards main page TIMELINE 1965 Born, Kobe, Japan 1972 Family moves to United States for two years 1988 Earns commerce degree, Hitotsubashi... View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
Internet search, Starbucks and coffee, YouTube and video sharing,” McDonald says. “In some cases, the names of these companies are so inextricably linked to the actual product... View Details
- 21 Mar 2017
- First Look
First Look at New Research, March 21
largely emphasizes the collective benefits of market creation and overlooks the costs borne by individual evangelists. Through an inductive multiple-case study of five startup competitors, we traced firms’ efforts to stake out a new View Details
Keywords: Sean Silverthorne
- Web
The 20th Century Zeitgeist - Leadership
infections Synthetic rubberx Influence: High 50 1950 s 19 Television sales expand dramatically Transistors used in portable radios and calculators Influence: Medium-High 60 1960 s 19 Man walks on the moon Color TV market grows Microchips... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
provided by us willingly.” George Yurieff put it this way: “If you are concerned about your privacy and want to somehow protect yourself to some extent, start paying for services which you want to use stop... View Details
- 17 Dec 2013
- First Look
First Look: December 17
two studies from an online labor market in the United States, and (3) a laboratory experiment. Our findings suggest that worker productivity is higher on bad rather than good weather days View Details
Keywords: Carmen Nobel
- 12 Nov 2013
- First Look
First Look: November 12
GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection View Details
Keywords: Sean Silverthorne
- 24 May 2017
- News
David G. Bradley, MBA 1977
Counsel while earning a law degree at Georgetown, “so I was comfortable with research.” As he pitched his services to companies in need of legal advice, he refined and expanded his business plan to focus on... View Details
Keywords: Susan Young
- 10 Apr 2012
- First Look
First Look: April 10
widely, and research shows that it's often tough to increase profits by investing abroad. A new study of the grocery retail industry reveals that with a few exceptions globalization's benefits have not... View Details
Keywords: Carmen Nobel
- 26 Mar 2013
- First Look
First Look: March 26
paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America, and Africa were slow to catch up with the West following the Industrial... View Details
Keywords: Sean Silverthorne
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Operations Management (M&SOM) Journal Best Paper Award for “The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment” with Santiago Gallino. Michael W. Toffel : Finalist for the 2021 MSOM Responsible... View Details
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
design. Deighton discussed how new sources of data starting to be generated by the Internet of Things will impact the advertising-based hegemony of Google, Amazon, and Facebook. “The best picture we have... View Details
Keywords: by Dina Gerdeman
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
the company’s growth and profit was the size of the global retail market itself. No competitors could successfully undercut such a retail phenomenon. The wheel of retailing had been stopped! Until, of course, the View Details
- Web
Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School
School providing legal assistance to small businesses and entrepreneurs. Cyberlaw Clinic: A Harvard Law clinic program offering pro-bono legal services to individuals, small start- ups, non-profit groups... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
after they recover from the momentary chaos, many will start thinking about diversifying their risk and trying to develop alternatives in other countries. The biggest losers from the coronavirus [in business] are View Details
Keywords: by Dina Gerdeman
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie