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  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

consulting, architecture, engineering, research, and, increasingly, computer software development and technology systems integration firms. We also seek an international mix of participants. About half come from the US and the other half... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 26 Jul 2016
  • First Look

July 26, 2016

organizing care around medical conditions, not simply around hospitals and doctors. We need to do more team-based medicine and to better integrate specialty care with primary care. We need to be doing a better job measuring health... View Details
Keywords: Sean Silverthorne

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 25 Oct 2011
    • Research & Ideas

    Chasing Stars: Why the Mighty Red Sox Struck Out

    are paying hundreds of dollars for a ticket don't want to hear about bridge periods, and neither do board members. We've lost a lot of patience with developmental strategies in recent years. It seems like more and more in our economy, we... View Details
    Keywords: by Carmen Nobel; Sports; Banking
    • 2018
    • Chapter

    The Trust Imperative

    By: Richard Edelman, Stephen A. Greyser, E. Bruce Harrison and Tom Martin
    CHAPTER SUMMARY: Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the forces that can... View Details
    Keywords: Trust; Business and Stakeholder Relations; Communication
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    • 12 Jan 2010
    • First Look

    First Look: Jan. 12

    of the situation. A resilience regimen of questions that managers can use to reframe negative events and understand their thought processes is explained. Read an excerpt: http://hbr.org/2010/01/how-to-bounce-back-from-adversity/ar/1 Crafting View Details
    Keywords: Martha Lagace
    • August 2008
    • Article

    Ethnic Scientific Communities and International Technology Diffusion

    By: William R. Kerr
    This study explores the importance of knowledge transfer for international technology diffusion by examining ethnic scientific and entrepreneurial communities in the US and their ties to their home countries. US ethnic research communities are quantified by applying an... View Details
    Keywords: Information Technology; Ethnicity; Production; Integration; Knowledge Sharing; Patents; Employment; Performance Productivity; Entrepreneurship; Change; Developing Countries and Economies; Immigration; China; United States
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    • August 2006 (Revised September 2008)
    • Case

    Duane Morris: Balancing Growth and Culture at a Law Firm

    By: Boris Groysberg and Robin Abrahams
    After nearly 100 years as a mid-size regional law firm, Duane Morris entered a period of spectacular growth led by CEO Sheldon Bonovitz. Originally founded by Quakers, the firm had a distinct organizational culture featuring a number of unique or unusual business... View Details
    Keywords: Mergers and Acquisitions; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Competitive Advantage; San Francisco
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    • 13 Jul 2010
    • First Look

    First Look: July 13

    profit on these branded infant socks Kentucky Derby Hosiery Co. faces financial distress. In a generally bleak North American textile environment, Nichol ponders the most promising negotiating strategy and tactics to rescue this product... View Details
    Keywords: Martha Lagace
    • 2006
    • Dissertation

    Enterprise Risk Management in Action

    By: Anette Mikes
    The new Basel regulatory initiatives and a burgeoning risk management literature signify the rise of enterprise risk management (ERM) in the financial services sector. However, very little is known of the roles that risk management plays in organizations and how it... View Details
    Keywords: Banks and Banking; Risk Management; Practice; Governance Controls; Value; Strategy; Financial Services Industry
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    • September 2007 (Revised December 2008)
    • Case

    Michael Fernandes at Nicholas Piramal

    By: Michel Anteby and Nitin Nohria
    Michael Fernandes, the Director of Custom Manufacturing Operations at the pharmaceutical company Nicholas Piramal India Limited (NPIL), schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development... View Details
    Keywords: Interpersonal Communication; Management Skills; Groups and Teams; Conflict Management; Cooperation; Pharmaceutical Industry; India; United Kingdom; Canada
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      Janice H. Hammond

      Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

      Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation
      • June 2010 (Revised July 2011)
      • Case

      China Environment Fund: Doing Well by Doing Good

      By: Christopher Marquis and Nancy Dai
      In early 2010, cleantech investment pioneer Tsing Capital was planning for the China Environment Fund IV and considering how to maintain its commitment to social and environmental practices. Tsing Capital embraced its philosophy of "Doing Well by Doing Good" and... View Details
      Keywords: Corporate Social Responsibility and Impact; Business Strategy; Balance and Stability; Environmental Sustainability; Climate Change; Energy Conservation; Business Organization; Organizational Change and Adaptation; Venture Capital; Financial Services Industry; China
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      • October 2000 (Revised November 2000)
      • Case

      Bridgespan Group, The

      By: Allen S. Grossman and John D. Kalafatas
      Bain & Co., a consulting firm with a client list that ranges from entrepreneurial start-ups to global corporations, wanted to increase its involvement with nonprofit organizations. Rather than continuing to integrate the work into the existing organization, Bain... View Details
      Keywords: Nonprofit Organizations; Corporate Social Responsibility and Impact; Problems and Challenges; Leadership Style; Growth and Development Strategy; Consulting Industry
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      • September 2024 (Revised January 2025)
      • Exercise

      Building an AI First Snack Company: A Hands-on Generative AI Exercise

      By: Iavor I. Bojinov
      Although the term 'Generative AI' (GenAI) is widely recognized, its practical application in daily workflows has yet to be understood. This exercise introduces students to GenAI tools, demonstrating how they can be seamlessly integrated into professional work practices... View Details
      Keywords: AI and Machine Learning; Technology Adoption; Marketing Strategy; Product Launch; Brands and Branding
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      • 2012
      • Article

      Organization Design for Business Ecosystems

      By: Carliss Y. Baldwin

      The modern corporation has long been the central focus of the field of organization design. Such firms can be likened to nation-states: they have boundaries that circumscribe citizen-employees, and they engage in production and trade. But individual corporations are... View Details

      Keywords: Modularity; Business Ecosystems; Distributed Innovation; Problem Solving; Property Rights; Organization Design; Networks; Integration; Competition; Organizational Design; Innovation and Management
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      • May 1983 (Revised December 1987)
      • Case

      Technical Data Corp.

      By: William A. Sahlman
      Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details
      Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Service Industry
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      • May – June 2011
      • Article

      Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness

      By: Boris Groysberg, Jeffrey T. Polzer and Hillary Anger Elfenbein
      Can groups become effective simply by assembling high status individual performers? Though an affirmative answer may seem straightforward on the surface, this answer becomes more complicated when group members benefit from collaborating on interdependent tasks.... View Details
      Keywords: Groups and Teams; Equity; Theory; Human Resources; Integration; Body of Literature; Performance Effectiveness; Status and Position; Experience and Expertise
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      • 2011
      • Working Paper

      The Three Foundations of a Great Life, Great Leadership, and a Great Organization

      By: Michael C. Jensen
      I argue here that the three factors my co-authors and I identify as constituting the foundation for being a leader and the effective exercise of leadership can also be seen as the foundations not only for great leadership, but also for a high quality personal life and... View Details
      Keywords: Leadership; Organizations; Performance Effectiveness; Work-Life Balance; Strategy; Value
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      • Web

      Finance - Faculty & Research

      family tensions remained unresolved—prompting the involvement of lawyers. The family now faced a critical decision: Should they hire an external CEO, sell the business entirely, or continue operating as they were? At stake was not only the future of the business but... View Details