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  • June 2018 (Revised January 2019)
  • Background Note

Visualizing Data & Effective Communication

By: Srikant M. Datar and Caitlin N. Bowler
This note explores three specific ways an analyst can use visualization. Section 1 considers visualization to explore data. Section 2 discusses visualization as a tool for developing a deeper understanding of trends and phenomena encoded in the data. Section 3... View Details
Keywords: Data Visualization; Graphical Guidelines; Charts; Analytics and Data Science; Communication
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Datar, Srikant M., and Caitlin N. Bowler. "Visualizing Data & Effective Communication." Harvard Business School Background Note 118-114, June 2018. (Revised January 2019.)
  • September 2016
  • Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm
Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details
Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry
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Foley, C. Fritz, and Michael Lemm. "Designing Performance Metrics at GoDaddy." Harvard Business School Case 217-004, September 2016.
  • May 2006
  • Module Note

Leading Culturally Diverse Teams

By: Robin J. Ely
Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details
Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture
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Ely, Robin J. "Leading Culturally Diverse Teams." Harvard Business School Module Note 406-097, May 2006.
  • June 1999 (Revised August 2004)
  • Case

NFL-Network Television Contracts, 1998-2005, The

By: Stephen A. Greyser
The National Football League (NFL) is negotiating its next round of national television contracts with its broadcast and cable TV partners. The revenues from these contracts constitute a major source of income for the individual NFL teams. The case provides information... View Details
Keywords: History; Rights; Contracts; Business Earnings; Negotiation; Partners and Partnerships; Budgets and Budgeting; Entertainment and Recreation Industry
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Greyser, Stephen A. "NFL-Network Television Contracts, 1998-2005, The." Harvard Business School Case 599-039, June 1999. (Revised August 2004.)
  • May 1994 (Revised January 1995)
  • Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts
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Sonnenfeld, Jeffrey A. "Warner Cable (A) and (B) (Condensed)." Harvard Business School Case 394-198, May 1994. (Revised January 1995.)

    Test Your Board’s Readiness for the Post-Covid Era

    Research suggests that well-run boards take the process of self-evaluation quite seriously, often using a combination of director surveys and personal interviews to assess the functioning and effectiveness of the board, its committees, and its individual members.... View Details
    • 06 Oct 2023
    • Book

    Yes, You Can Radically Change Your Organization in One Week

    experimentation.” Morriss: “In Unleashed, our last book, we dug into the architecture of trust at the level of the individual leader. Now, we take that architecture and apply it to organizations. This is really what we did when we worked... View Details
    Keywords: by Kristen Senz
    • 2015
    • Book

    Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove, and Steve Jobs

    By: David B. Yoffie and Michael A. Cusumano
    The authors of the bestselling Competing on Internet Time (a Business Week top 10 book) analyze the strategies, principles, and skills of three of the most successful and influential figures in business—Bill Gates, Andy Grove, and Steve Jobs—offering... View Details
    Keywords: Management; Strategy; Leadership; Information Technology; Entrepreneurship; Information Technology Industry
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    Yoffie, David B., and Michael A. Cusumano. Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove, and Steve Jobs. New York: Harper Business, 2015.
    • Research Summary

    Interfirm Alliances as Competitive Weapons

    How do alliances affect the evolution of an industry and its constituent firms? Silverman is examining the dynamics of alliance- and patent-based competition in the Canadian biotechnology industry. Recent empirical research focuses on the effect of alliance patterns... View Details
    • 2019
    • Chapter

    Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders

    By: Laura Morgan Roberts and Anthony J. Mayo
    In chapter 23, the concluding chapter of Race, Work, and Leadership, “Intersections of Race, Work, and Leadership,” Roberts and Mayo provide insights for understanding and enhancing the black experience. In addition, the editors summarize a series of... View Details
    Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership
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    Morgan Roberts, Laura, and Anthony J. Mayo. "Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders." Chap. 23 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 419–432. Boston, MA: Harvard Business Review Press, 2019.
    • April 1996 (Revised June 2000)
    • Case

    Boston Beer Company, Inc., The

    Capital markets may have overcapitalized the craft brewing industry during a flurry of new IPOs. In the context of this "hot" IPO market each individual company's valuation may seem reasonable. However, after careful analysis of each company's financial statement and... View Details
    Keywords: Initial Public Offering; Analysis; Valuation; Industry Growth; Food and Beverage Industry; Boston
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    Hutton, Amy P., and Christopher Charron. "Boston Beer Company, Inc., The." Harvard Business School Case 196-138, April 1996. (Revised June 2000.)
    • 2005
    • Chapter

    Fundamentals for a World-Class Leadership Programme

    Meaningful leadership development needs to incorporate emotional and often unconscious aspects of human behavior. This chapter describes a leadership program designed to provide opportunities to learn, in-depth and through personal experience, about the exercise of... View Details
    Keywords: Learning; Leadership Development; Personal Development and Career; Groups and Teams; Behavior; Emotions
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    Wood, Jack D., and Gianpiero Petriglieri. "Fundamentals for a World-Class Leadership Programme." In Mastering Executive Education: How to Combine Content with Context and Emotion, edited by Paul J. Strebel and Tracy Keys, 364–380. London: Financial Times Prentice Hall, 2005.
    • 28 Jan 2011
    • News

    Something for the weekend

    • 20 Aug 2020
    • News

    The U.S. Needs an SEC for its Health Care System

    • 15 May 2016
    • News

    Stop picking on the GDP

    • Program

    Growing as a Purposeful Leader

    leader able to deal with increasing demands and complex challenges Lead in an era in which the mission of leaders has broadened considerably Change the way you think about your company and your role as a leader Leverage your motivations as an View Details

      Christopher A. Bartlett

      Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

      As a practicing manager prior... View Details

      Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine
      • Research Summary

      Overview

      By: John A. Deighton
      Professor Deighton conducts research at the intersection of information technology and marketing. He is interested in the complementary uses of human and artificial intelligence and creativity in areas such as advertising, content creation, and online retailing. He... View Details
      • Research Summary

      Overview

      Empirically, Ryann uses a combination of in-depth qualitative field research and visual and textual archival data to examine moral action at multiple levels of analysis. Through observation and interviews, she aims to capture the lived experience of individuals and... View Details
      • July 2017
      • Article

      The Four Stages to Becoming an Excellent Front-Line Sales Manager

      By: Frank V. Cespedes
      Sales occupations account for more than 10% of the total U.S. labor force, and that official estimate is almost certainly low: In an increasingly service economy, many people who do business development for a living are not listed as “sales” for reporting purposes.... View Details
      Keywords: Salesforce Management
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      Cespedes, Frank V. "The Four Stages to Becoming an Excellent Front-Line Sales Manager." Quotable (July 2017).
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