Human Behavior - Publications - Faculty & Research

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

are motivated at least as much by behavioral norms, such as pride in their work, as by money. We think there's a significant, unrealized opportunity-whether you're looking at managers, teams, or customers-to tap into the View Details

Keywords: by Deborah Blagg; Service

02 Sep 2008
Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

We all know the moral of Aesop's fable about the industrious ant and the fun-loving grasshopper: Work now and save for the future, or else regret the consequences. And who hasn't been confronted with a similar dilemma? You know you should work late to finish that... View Details

Keywords: by Julia Hanna

09 Apr 2025
News

The Working Parent Revolution

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morell, host of Skydeck. In 2023, the Bureau of Labor Statistics reported that in 67% of two-parent families with children, both parents worked, which was up from 59% in 2013.... View Details

01 Feb 2021
News

WFH Doesn’t Have to Dilute Your Corporate Culture

07 Oct 2020
News

How to Manage a Hybrid Team

02 Sep 2020
News

Becoming a More Patient Leader

27 Jan 2014
News

Why I Hired an Executive with Mental Illness

Keywords: mental illness; employee management; competititve advantage; workplace diversity

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

measure both face-to-face and electronic interaction before and after the adoption of open office architecture. The results inform our understanding of the impact on human behavior of workspaces that trend... View Details

Keywords: Dina Gerdeman

January 1991 (Revised March 2010)
Supplement

Westchester Distributing, Inc. (B)

By: Robert L. Simons and Robert Boxwell

Describes the actions taken by the owner/president to resolve the dilemma. View Details

Keywords: Crime and Corruption; Customers; Problems and Challenges; Governance Controls; Compensation and Benefits; Behavior; Distribution Industry

Citation

Purchase

24 Jun 2020
News

Unleashing Greatness in Others

01 Dec 2013
News

To Market, to Market

which depends on the merging of breakthrough scientific ideas and great business leadership," said Dean Nitin Nohria. By focusing on technologies that have great potential to impact human lives and by enabling business leaders to take... View Details

Keywords: Scientific Research and Development Services

13 Dec 2011
News

Harvard Business School Launches US Competitiveness Project

entrepreneurship, company location choices, firm governance, local business ecosystems, human capital, K-12 education, fiscal policy, tax policy, capital markets, environmental sustainability, democracy, and international trade. Scholars... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Apr 1999
News

Spirit at Work

"Our goal is to provide products and services that heal and uplift humanity while also generating healthy profits," he says. The Sikh lifestyle encourages daily yoga, meditation, and prayer; religious tolerance; and "recognizing the... View Details

Keywords: Marguerite Rigoglioso

01 Sep 2020
News

Turning Point: Change, Stat

Omar Maniya (MBA 2016) Illustration by Gisela Goppel Omar Maniya (MBA 2016) Illustration by Gisela Goppel I was primed to become a doctor from an early age. Both of my parents are physicians who talked shop at the dinner table, so I grew up with an appreciation for the... View Details

Keywords: COVID-19; healthcare; medicine; innovation; interpersonal communication; Ambulatory Health Care Services; Health, Social Assistance

05 Feb 2009
What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

the ones that scare me." These comments raise the question of how much theory tells us about selecting for harder to measure characteristics such as possible behaviors under fire and motives as opposed to skills and past... View Details

Keywords: by Jim Heskett

April 2021
Article

The Effects of Quota Frequency: Sales Performance and Product Focus

By: Doug J. Chung, Das Narayandas and Dongkyu Chang

This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota... View Details