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  • All HBS Web  (7,106)
    • People  (23)
    • News  (2,526)
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    • Events  (20)
    • Multimedia  (87)
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  • Web

Course Overview - Institute For Strategy And Competitiveness

defining the appropriate portfolio of businesses - creating a distinctive strategy for each business, and an effective planning process Creating an effective relationship with the board - understanding the evolving role of the board View Details
  • 13 May 2013
  • Blog Post

Final presentations and final farewells

our internships and to provide honest feedback and suggestions. Sephora, and luxury goods in general are not areas where we will see the demand... View Details
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

It takes more courage, and by the way, everyone can't do it.—Ed Kania Firms do need to focus more than ever on industries they are good at, said Kevin Jacques, senior associate of Sevin Rosen Funds.... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 2021
  • Book

The Power of Trust: How Companies Build It, Lose It, Regain It

By: Sandra J. Sucher and Shalene Gupta
Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees,... View Details
Keywords: Power; Corporate Culture; Future Of Work; Innovation; Technology Strategy; Automation; Stakeholder Engagement; Employee Attitude; Customer Behavior; Shareholder Value; Government And Business; Impact Investing; Corporate Change And Sustainability; Trust; Power and Influence; Globalization; Leadership; Organizational Culture; Innovation and Invention; Human Resources; Information Technology; Strategy; Corporate Accountability; Asia; Europe; South America; Middle East; North and Central America
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Sucher, Sandra J., and Shalene Gupta. The Power of Trust: How Companies Build It, Lose It, Regain It. New York: PublicAffairs, 2021.
  • October 2023 (Revised April 2024)
  • Case

ghSMART & Co: Building and Scaling a Time Smart Firm

By: Ashley Whillans and Sara Coronel Rodriguez
"For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details
Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation
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Whillans, Ashley, and Sara Coronel Rodriguez. "ghSMART & Co: Building and Scaling a Time Smart Firm." Harvard Business School Case 924-009, October 2023. (Revised April 2024.)
  • 01 Sep 2009
  • News

Professor, Historian, and Storyteller

That’s on the macro level. At the individual level, most of us do not have enough space and downtime to make consistent good sense of what we’re experiencing and of what this... View Details
Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • December 2015
  • Article

Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage

By: Alison Wood Brooks
Negotiations can be fraught with emotion, but it's only recently that researchers have examined how particular feelings influence what happens during deal making. Here the author shares some key findings and advice. Anxiety leads to poor outcomes. You will be less... View Details
Keywords: Negotiation Style; Emotions
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Brooks, Alison Wood. "Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage." Harvard Business Review 93, no. 12 (December 2015): 56–64.
  • 08 Mar 2017
  • News

Safe, Secure, and Prosperous

country. “I was appointed to the position of Deputy Secretary of the Department of Immigration and Border Protection in Australia. This department now manages our borders, issues the millions of visas in our country. We facilitate all the... View Details
  • 22 Jul 2009
  • Working Paper Summaries

Reputation and Competition: Evidence from the Credit Rating Industry

Keywords: by Bo Becker & Todd Milbourn; Financial Services
  • 30 Jul 2007
  • Research & Ideas

Repugnant Markets and How They Get That Way

don't. In principle one can say, absolutely, there's a slippery slope, let's be very careful not to fall down it, let's write the laws carefully and amend them when we discover abuses. You can negotiate how to write the laws. The... View Details
Keywords: by Martha Lagace
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

P. Pisano: It was clear there that there was a huge set of interesting and important management issues going on that were not being addressed elsewhere, and that we were in a View Details
Keywords: by Wendy Guild Swearingen; Health
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Kirin 970 chipset, which boasted having the world’s first artificial intelligence (AI) mobile processor. They had to decide how to position, communicate, and price the new phones. Yet beyond these near-term decisions, a major challenge... View Details
Keywords: Sean Silverthorne
  • Fast Answer

Resources for Investment Management and Financial Analysis

Topics Good for finding… Suggested Resources   Company Research Data and background information for stock pitching prep Basic valuation metrics Strength and... View Details
  • 2010
  • Working Paper

The Role of Institutional Development in the Prevalence and Value of Family Firms

We investigate the role played by institutional development in the prevalence and value of family firms, while controlling for the potential effect of cultural norms. China provides a good research lab since it combines great heterogeneity in institutional development... View Details
Keywords: Family Business; Governing Rules, Regulations, and Reforms; Data and Data Sets; Law; Management; Organizational Culture; Research; Value; China
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Amit, Raphael, Yuan Ding, Belen Villalonga, and Hua Zhang. "The Role of Institutional Development in the Prevalence and Value of Family Firms." Harvard Business School Working Paper, No. 10-103, May 2010.
  • 21 Sep 2012
  • Working Paper Summaries

Public Procurement and the Private Supply of Green Buildings

Keywords: by Timothy Simcoe & Michael W. Toffel
  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

about the heart, it's about family, it's about seeing the good in people and bringing the most out of them," says Snook. Different styles, yes, but the results are similar: After long careers, both have... View Details
Keywords: by Sean Silverthorne; Sports
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

enough" plan that you come up with on Tuesday and you're making it even better by bringing in perspectives that you haven't invited to the table yet. Thursday you tell a good story. View Details
  • 19 Aug 2020
  • News

A Low-Risk Way You Can Invest In Minority And Women Entrepreneurs

  • 1 Aug 2010
  • Conference Presentation

Firm Performance, Top Management and Minority Hiring: African‐American Coaches in the NFL, 1970‐2007

By: Andrew Hill and David Thomas
Studies of minority hiring have found that low-status firms are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management, which differs in the level of 1) uncertainty regarding the optimal... View Details
Keywords: Performance Evaluation; Management Teams; Recruitment; Relationships; Risk and Uncertainty; Ethnicity; Sports Industry; Africa; United States
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Hill, Andrew, and David Thomas. "Firm Performance, Top Management and Minority Hiring: African‐American Coaches in the NFL, 1970‐2007." Paper presented at the Academy of Management Annual Meeting, Montreal, QC, August 01, 2010.
  • Web

Operational Effectiveness vs. Strategy - Institute For Strategy And Competitiveness

standing still. Operational Effectiveness: Too Much of a Good Thing? Total quality management. Benchmarking. Time-based competition. Reengineering. Change management. The quest for productivity, quality, and... View Details
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