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  • September 2009
  • Article

The Technology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Technology management poses particular challenges for educators because it requires a facility with different kinds of knowledge and wide-ranging learning abilities. We report on the development and delivery of an information technology (IT) management course designed... View Details
Keywords: Information Technology; Management; Knowledge Use and Leverage; Business Education; Multinational Firms and Management; Entertainment; Communication; Curriculum and Courses; Framework; Design; Goals and Objectives; Learning; Information Technology Industry
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  • April 2005 (Revised November 2005)
  • Case

Tata Consultancy Services Iberoamerica

By: Michael Chu and Gustavo Herrero
To launch its Latin American operations, the Indian IT giant Tata Consultancy Services recruits a seasoned executive who becomes the only non-Indian member of senior management. Reviews the start-up operations, from the site selection to staffing and training, the... View Details
Keywords: Business Startups; Developing Countries and Economies; Initial Public Offering; Investment; Globalization; Human Resources; Selection and Staffing; Management Teams; Emerging Markets; Problems and Challenges; Consulting Industry; Latin America
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  • Web

Business & Environment - Faculty & Research

consequences of a range of alternative policies. 2015 Book Leading Sustainable Change: An Organizational Perspective By: Rebecca Henderson , Ranjay Gulati and Michael Tushman The business case for acting sustainably is becoming increasingly compelling—reducing our... View Details
  • 13 Mar 2012
  • First Look

First Look: March 13

software and IT service firms will likely have an inward focus over the next five years and will, therefore, only slowly emerge onto the global market.   Working PapersThe Role of Organizational Scope and... View Details
Keywords: Sean Silverthorne
  • 27 May 2022
  • Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

application process was a chance to reflect on my life experiences up to that point and consider seriously what I wanted going forward. Christy Talisse (MBA 2023) Hometown: Visalia, CA Undergraduate university and major: US Naval Academy; Quantitative Economics... View Details
  • May 2017 (Revised September 2017)
  • Case

Taj Hotels: Leading Change, Driving Profitability

By: Krishna Palepu, Anjali Raina and Rachna Chawla
Rakesh Sarna, MD and CEO of the Indian Hotels Company ltd (IHCL) was faced with the challenge of leading and embedding changes in IHCL to turnaround its trajectory. IHCL and its subsidiaries, headquartered in India, were a venerable hotel chain, collectively known as... View Details
Keywords: Turnaround; Hospitality Industry; Leadership; Brands and Branding; Marketing; Strategy; Globalization; Leading Change; Accommodations Industry; India
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  • 12 Mar 2013
  • First Look

First Look: March 12

technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

Out of work for a year following a serious illness in 1993, Kjeld appointed a five-person management team to help him run the company when he returned. The group focused mainly on driving growth. When a benchmarking study revealed LEGO's... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 18 Oct 2023
  • News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
Keywords: April White
  • 18 Oct 2016
  • First Look

October 18, 2016

and miss? Harvard Business School professor Clayton Christensen has the answer. A generation ago, Christensen revolutionized business with his groundbreaking theory of disruptive innovation. Now, he goes further, offering powerful new insights. After View Details
Keywords: Sean Silverthorne
  • Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

Forty years ago, in September 1966, a young mission analyst named Jay Light left the Jet Propulsion Laboratory (JPL) in California and headed east to Harvard Business School. At JPL, Light used his undergraduate engineering physics... View Details
Keywords: by Roger Thompson; Education
  • 2016
  • Working Paper

Saving More in Groups: Field Experimental Evidence from Chile

By: Felipe Kast, Stephan Meier and Dina Pomeranz
We test the impact of a peer group savings program on precautionary savings through two randomized field experiments among 2,687 microcredit clients. The first experiment finds that the Peer Group Treatment, which combines public goal setting, monitoring in the group,... View Details
Keywords: Saving; Decision Making; Interest Rates; Planning; Performance Effectiveness; Economics; Entrepreneurship; Growth and Development; Social Enterprise; Global Range; Chile
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  • 23 Jan 2024
  • News

A Wide Net

Growing up in Mumbai, Navroz Udwadia (MBA 2005) spent most of his time on the tennis court, where he was an internationally ranked athlete. Today, as cofounder and partner of Alpha Wave, a global investment group with a multibillion-dollar stake in India’s startup... View Details
Keywords: April White
  • 02 Apr 2008
  • Research & Ideas

Four Companies that Conquered America

edge of innovation, and they can boost their reputations by supplying well-known U.S. firms. The market size of the U.S makes it an important target but, in addition, foreign companies often feel they have to crack the U.S. market in order to gain respect. No CEO can... View Details
Keywords: by John Quelch
  • 01 Sep 2023
  • News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • Web

Donor Societies - Alumni

around the world. Membership Offerings Alumni and friends who contribute $1 million or more to help advance the School’s global priorities enjoy five years of membership. Information on the impact of their... View Details
  • Web

Recruiting Calendars - Recruiting

Academic 28-29 Apr Exams 1st Year Academic 29-01 Apr Bridges (required academic sessions) 2nd Year Academic May 2026 + – 04-07 May Exams 1st Year Academic 08-20 May FIELD View Details
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

Many around the world admired China’s strong response to the pandemic in 2020 and 2021, but Chinese citizens and global and domestic businesses then came to realize that a strong state with no accountability... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

and Andrey Simonov, associate professor at Columbia Business School, analyzes the loot box business using data from millions of players. Loot boxes generate $15 billion a year revenue for gaming companies. But 90 percent of that money... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting