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  • All HBS Web  (2,890)
    • People  (20)
    • News  (1,213)
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    • Multimedia  (4)
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  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

  Working PapersThe "Fees Savings" Link, or Purchasing Fifty Pounds of Pasta Authors:Michael I. Norton and Leonard Lee Abstract Many consumers have had the experience of entering discount membership clubs to make a few... View Details
Keywords: Martha Lagace
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

up. The United States has tried a lot of models. We tried managed care, gate keepers, co-pays and the like, and they failed. When we published our earlier article on healthcare in June 2004 in the Harvard Business Review, we were far less optimistic. But we uncovered... View Details
Keywords: by Roger Thompson; Health
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details
Keywords: by Carmen Nobel
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

Consumers delight in using smartphones to record their experiences and surroundings, but for businesses, such devices present tricky challenges. Suppose a customer encounters a hair in her food, a spill in an aisle, or a rude clerk.... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 22 Sep 2009
  • First Look

First Look: September 22

  Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical... View Details
Keywords: Martha Lagace
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Corp.: Commercializing a Diagnostic Test Harvard Business School Case 307-055 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307055 Good Technology: Empowering Mobility around the Globe (A) Harvard... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many manufacturing and service... View Details
Keywords: Martha Lagace
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

their experiences engaging with the health care system. But we are still learning what “good” looks like and we still have a long way to go in understanding which tools work, how well, and for whom. I believe that expansive growth in... View Details
Keywords: by HBS News
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

natural state which a country must get to, to move to the next level " Ken Black commented: "Of course productivity contributes to social inequality, but there are a lot of non-productive people in various positions doing very well financially--so... View Details
Keywords: by James Heskett
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

with the downside of thinking slow. So here is what my gut tells me about what you said this month: Thinking slow, as Daniel Kahneman calls it in his recent book by that name, is important under circumstances of high risk, uncertain outcomes, and a limited View Details
Keywords: by James Heskett
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

true? As it turned out, good teams, which value communication, report more errors. In a recent research paper Edmondson and doctoral student Sara Singer explore this and other hidden barriers to organizational learning. Five Steps to... View Details
Keywords: by Sean Silverthorne
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of malicious envy in observers: revealing one’s failures.... View Details
Keywords: Dina Gerdeman
  • 11 Oct 2016
  • First Look

October 11, 2016

Fails—and What to Do about It By: Beer, Michael, Magnus Finnström, and Derek Schrader Abstract—U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't getting a View Details
Keywords: Sean Silverthorne
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

care. The paper contains an interview with Kaplan and Porter about their experiences with improving the measurement of health care outcomes and cost. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52117 forthcoming... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

He grew up in a middle class environment, so he had a reasonably good environment. His mother taught him self-respect, his father was a strict disciplinarian who would engage in whippings in those days. But, at age six, he was playing... View Details
  • 25 May 2020
  • Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

on consumers, platform managers, and policymakers. Martha Lagace: What piqued your interest in this research? Chiara Farronato: I study market design choices of online platforms from eBay to Airbnb. Online platforms help match many fragmented buyers and sellers of... View Details
Keywords: by Martha Lagace; Service
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

member, "depressing." Such pessimism seems more than a little counterintuitive. In a global economy, corporations have a seemingly insatiable need for good managers, one that will only grow in the years to come. To meet that... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

way a centralized clearinghouse can fix them, and the effects on market outcomes. In the conclusion we discuss aspects of the experience of the gastroenterology labor market that seem to generalize fairly widely. Purchase the paper from... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

reforms, we find that an increase in female representation in local government induces a large and significant rise in documented crimes against women in India. Our evidence suggests that this increase is good news, driven primarily by... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2005
  • Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

interactivity across geographic distance than has been possible up until now. We've had some forms of interactive technologies for a long time (e.g., telephone) and many kinds of media too, but real-time interactivity at a distance that comes anywhere near what we... View Details
Keywords: by Sara Grant; Technology; Communications; Telecommunications
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