Publications

November 2015 (Revised February 2020)
Teaching Note

IDEO: Human-Centered Service Design

By: Ryan W. Buell

The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,... View Details

Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation and Management; Entertainment and Recreation Industry; Peru

(Revised May 2024)
Teaching Note

Lyric Dinner Theater (A) and (B)

By: Richard G. Hamermesh, Jim Sharpe and Noah Fisher

This teaching note is associated with HBS cases 813-043 and 813-044. View Details

Keywords: Turnarounds; Turnaround; Operations Management; Family Business; Family-owned Business; Hiring; Careers; Sales; Operations; Entrepreneurship; Negotiation; Entertainment and Recreation Industry; Saint Louis

May 1993
Teaching Note

San Bernadino YWCA (A) TN

By: Regina E. Herzlinger

Keywords: Entertainment and Recreation Industry; California

June 2010
Supplement

Blue Man Group: Creativity, Life, and Business (Video)

This video complements the case "Blue Man Group: Creativity, Life and Surviving an Economic Crisis." (810108) With extensive clips from live performances, Blue Man's three co-founders offer their perspective on creativity, life and business; and describe the birth and... View Details

Keywords: Creativity; Entrepreneurship; Financial Crisis; Entertainment and Recreation Industry

September 2009 (Revised March 2011)
Teaching Note

The Metropolitan Opera (A) & (B)

By: Anita Elberse

Teaching Note for [509033] and [509034]. View Details

Keywords: Entertainment and Recreation Industry

June 2008
Supplement

Walt Disney Company's Sleeping Beauty Bonds - Duration Analysis - courseware

By: Carliss Y. Baldwin

Keywords: Bonds; Theory; Education; Information; Entertainment and Recreation Industry

May 2008 (Revised June 2009)
Supplement

Radiohead: Music at Your Own Price (B)

By: Anita Elberse and Jason Bergsman

Keywords: Arts; Entertainment and Recreation Industry

April 2005
Case

Saving Disney

At a March 2004 annual shareholder meeting, 45% of Walt Disney Co.'s shareholders withheld their support from CEO and Chairman Michael Eisner, producing a large no-confidence vote in the company's leader. The company had struggled financially in recent years and the... View Details

Keywords: Governing and Advisory Boards; Personal Development and Career; Corporate Governance; Entertainment and Recreation Industry

January 2005 (Revised October 2005)
Supplement

Leading the Josie Esquivel Franchise (C): Definition of Success over Time

By: Boris Groysberg and Laura Morgan Roberts

Supplements the (A) case. View Details

Keywords: Entertainment and Recreation Industry

August 2002 (Revised August 2003)
Case

Electronic Arts Introduces The Sims Online

By: Youngme E. Moon

Electronic Arts (EA), the world's largest independent game publisher, is preparing to launch an online, subscription-based version of the most popular PC game in history: The Sims. The new game is called "The Sims Online" and it differs from the original game in two... View Details

Keywords: Fair Value Accounting; Decision Making; Price; Product Launch; Market Entry and Exit; Internet; Entertainment and Recreation Industry

April 1993
Teaching Note

Note on Cable Television Regulation TN

By: Willis M. Emmons III

Teaching Note for (9-391-022). View Details

Keywords: Entertainment and Recreation Industry; United States

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

02 Jun 2011
News

Serious Fun

prize-based saving in the credit union industry through a program known as Save to Win. “I grew up in Missouri, the ‘Show Me State,’ so all of these projects tapped into my desire to get out and implement something tangible,” he explains.... View Details

Keywords: Julia Hanna; Arts, Entertainment; Arts, Entertainment; Arts, Entertainment

01 Dec 2015
News

Alumni and Faculty Books for December 2015

start and grow their own business. The president of the worldwide MIT Alumni Association, he brings an insider’s view based on three decades of successful, serial entrepreneurship in Silicon Valley. His book combines practical principles, View Details

17 Feb 2015
News

The First Five Years: Diogo Castro Freire (MBA 2012)

most enjoyable and most challenging parts of making this film? “I have enjoyed almost every moment—from getting to work on something of great personal meaning, to mastering the nuts and bolts of a new industry (film). “Just launching the... View Details

Keywords: Arts, Entertainment; Arts, Entertainment; Arts, Entertainment

13 Jan 2015
First Look

First Look: January 13

invention and innovation. We then describe how these factors are frequently measured in the data and some resulting empirical regularities. Innovative activity tends to be more concentrated than industrial activity, and we discuss... View Details

Keywords: Sean Silverthorne

01 Sep 2008
News

Looking to the Majors

since according to the Vancouver, Washington, Columbian (June 17, 2008), Paulson never really considered getting into the sports industry after he graduated from HBS. “To maximize return on investment, sports is a pretty tough area to do... View Details

March 2024 (Revised September 2024)
Case

Supercell 2.0: Clash of Plans

By: Jeffrey F. Rayport and George Gonzalez

Founded in 2010, Supercell was a Helsinki, Finland-based mobile gaming company that had developed and launched five global hit mobile games: Clash of Clans, Clash Royale, Hay Day, Brawl Stars, and Boom Beach. The company’s early philosophy was that it could produce... View Details

Keywords: Business Growth and Maturation; Restructuring; Games, Gaming, and Gambling; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Strategy; Video Game Industry; Finland