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- 18 Jun 2013
- First Look
First Look: June 18
"advanced leadership" in a complex social system such as a community or region. There was no central leader; instead there was a collection of coalitions and collaborative activities that contributed to the end result. Purchase... View Details
Keywords: Anna Secino
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
of employee time" for it. Edward Hare proposes that organizations might "understand who their deep thinkers are and then make absolutely certain that they're in a position to take advantage of their rather unique... View Details
Keywords: by Jim Heskett
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research in psychology found that... View Details
Keywords: Sean Silverthorne
- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
pon can refer not only to monetary but also human and social capital, implying that money, labor and talent can all come together to achieve a common goal for all. Shibusawa wanted the companies he founded to prosper financially, yet he... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
frequently also, there is less time for making important decisions—not infrequently, they have to act in real time. With modern IT (with real time, Internet search, and social networks), few decisions can be made in secret, and even fewer... View Details
Keywords: by Martha Lagace
- 17 Apr 2012
- First Look
First Look: April 17
under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in press) Abstract Dishonest behavior can have various psychological... View Details
Keywords: Carmen Nobel
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
(Danielle); “Winning in this age requires more cross-disciplinary thinking... Women, in my experience, are better thought integrators.” (Allison S. A. Graves); “Many studies suggest that women tend to score higher on tests of social... View Details
Keywords: by James Heskett
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
never mind narcissism and all the disorders of greed We can't fix the world with economic systems too big a job all we tiny ones have is our love and conscience." Etienne Douaze maintains that the concept is alive and well in Germany's Mittelstand: " (an) ethos of... View Details
Keywords: by James Heskett
- 26 Mar 2013
- First Look
First Look: March 26
individuals within the organization. Using unique data on lending decisions made by employees in a highly decentralized financial services organization, we show that a monitoring system that captures soft information for vertical... View Details
Keywords: Sean Silverthorne
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
founder took on the government, says Takeuchi. “He basically disobeyed a government mandate and said we’re entering anyway He always had a fighting spirit with others, and with the government.” 6. Encourage the development of practical wisdom in others, especially... View Details
Keywords: by Kristen Senz
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
good, way to inspire and develop people able to lead in a world demanding more and more social conscience as well as organizational agility and adaptability? Clearly, the case method is not for everyone, students or faculty members. It... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
their employees working. Some are big, like General Motors, a car company that's making ventilators. Others are small, mom-and-pop restaurants that are making up fruit-and-vegetable boxes for people and delivering them door-to-door.”... View Details
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
"Better to be quiet and thought a fool than to talk and be known as one." The social virtues of silence are reinforced by our survival instincts. Many organizations send the message—verbally or nonverbally—that falling into line... View Details
Keywords: by Leslie A. Perlow
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
long used corporate social responsibility initiatives and philanthropy to improve their standing with consumers. Now there is a new crop of companies that are making health and wellness a business imperative, not just because it is “the... View Details
- 19 Apr 2016
- First Look
April 19, 2016
forthcoming Journal of Marketing Research Does 'Liking' Lead to Loving? The Impact of Joining a Brand’s Social Network on Marketing Outcomes By: John, Leslie K., Oliver Emrich, Sunil Gupta, and Michael I. Norton Abstract—Does “liking” a... View Details
Keywords: Sean Silverthorne
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
Anik and Dan Ariely of Duke University, social norms were used to incentivize employees to give money to charity. Results were published in the paper Contingent Match Incentives Increase Donations. In the... View Details
- 13 Sep 2011
- First Look
First Look: September 13
PublicationsHigher Ambition: How Great Leaders Create Economic and Social Value Authors:Michael Beer, Russel A. Eisenstat, Nathaniel Foote, Tobias Fredberg, and Flemming Norrgren Publication:Harvard Business Press, 2011 Abstract... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
reach and richness jointly determine the potential value of the network, while receptivity is crucial in realizing that potential. The Dynamics of Social Structure: The Emergence and Decline of Small Worlds Authors:Ranjay Gulati, Maxim... View Details
Keywords: Sean Silverthorne
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
opted for only minimal control in order to create larger personal networks. Further, there was little governmental regulation of social networking companies protecting those users. In the past two weeks, Facebook’s world had changed with... View Details