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Show Results For
- All HBS Web
(1,144)
- News (281)
- Research (797)
- Events (3)
- Multimedia (6)
- Faculty Publications (267)
- 11 Nov 2014
- First Look
First Look: November 11
Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and View Details
Keywords: Sean Silverthorne
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a... View Details
Keywords: Martha Lagace
- 03 Jan 2017
- First Look
January 3, 2017
omission and commission cannot slip undetected into the transaction processing stream. The behavioral and motivational assumptions that underlie these systems are analyzed. Finally, the module described how managers can impose strategic... View Details
Keywords: Carmen Nobel
- 18 Feb 2009
- First Look
First Look: February 18, 2009
active firm leadership in these courses, and establishing multiple channels of communication for employees to raise concerns with an explicit "no retaliation" policy. In January 2007, 86% of the View Details
Keywords: Martha Lagace
- 01 Dec 2010
- News
How to Survive Past Start-up
others.” Cenedella recalled the first day he walked into his company and was greeted by an employee he was certain he’d never seen before. Recognizing that leading a company of 200 or 300 people would be a different challenge than leading... View Details
- 13 Sep 2011
- First Look
First Look: September 13
business. The book describes a conceptual framework, "the culture cycle," for managing culture that comprises setting and meeting expectations; establishing trust, engagement, and ownership among employees and customers that... View Details
Keywords: Sean Silverthorne
- 25 Feb 2020
- News
Teachable Moments
graduate student at Brigham Young University in 1974, DeLong studied organizational behavior under Stephen Covey (MBA 1957), who would go on to publish The 7 Habits of Highly Effective People. “I focused as much on his teaching... View Details
- 10 May 2016
- First Look
May 10, 2016
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51040 forthcoming American Journal of Health Promotion The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial By: John, Leslie K., Andrea Troxel,... View Details
Keywords: Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Gratitude Invites Exploitation by Competitors By: Yip, Jeremy, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks Abstract—Previous research has revealed that expressing gratitude motivates prosocial behavior in cooperative... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
informal organization arising from reorganization can help create ambidextrous organizations. We argue that under some conditions, the informal organization can compensate for the formal organization by motivating a distinct but valuable form of View Details
Keywords: Martha Lagace
- 01 Oct 1997
- News
Theory & Practice
practices that will allow people to flourish - the key to organizational success. Do Lunch or Be Lunch by Howard H. Stevenson (Harvard Business School Press) According to HBS professor Howard Stevenson, most of human history and much of human View Details
- 03 Sep 2013
- First Look
First Look: September 3
promoting it a personal mission. Many had experienced what it was like to be an outsider, which gave them a deeper understanding of the barriers that women, in particular, face at work. The CEOs resoundingly agreed that an inclusive environment was one in which View Details
Keywords: Sean Silverthorne
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
perfect, employees eliminate a product that doesn’t look right, throwing it into the compost heap. That drives similar behavior in warehouse and packing house workers. It goes all the way to the person who... View Details
- 05 Dec 2016
- News
The Dragon’s Tale
ambitious, creative, and having a great idea that looks promising in terms of making a profit is not enough in China. There are 87 million members of the Communist Party in China. If you have more than 50 employees in your company, you... View Details
Keywords: Deborah Blagg
- 26 Feb 2008
- First Look
First Look: February 26, 2008
similar behavior following periods of poor financial performance. In addition to offering promotions more frequently, we find that firms offer deeper price discounts to manage earnings during these periods. Furthermore, our results... View Details
Keywords: Martha Lagace
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
efficiency, innovation, quality, and responsiveness to customers—even as one also finds adaptations to cultural differences." These comments tend to question whether management leadership has a "geographic home" as opposed to a winning set of View Details
Keywords: by James Heskett
- 01 Mar 2012
- News
Making Finance Personal
solutions, he has aggressively implemented the notion that customers, through their implicit choices or explicit actions (what Cook calls a “user contribution system”), and his brainstorming employees (in small groups within the company... View Details
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating... View Details
Keywords: Sean Silverthorne
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes... View Details
- 20 Feb 2008
- First Look
First Look: February 20, 2008
download available at this time. Behavioral Aspects of Price Setting, and Their Policy Implications Author:Julio J. Rotemberg Abstract This paper starts by discussing consumers' cognitive and emotional reaction to posted prices.... View Details
Keywords: Martha Lagace