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  • All HBS Web  (1,783)
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Show Results For

  • All HBS Web  (1,783)
    • News  (363)
    • Research  (1,080)
    • Events  (11)
    • Multimedia  (11)
  • Faculty Publications  (300)
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  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For retailers lacking the capability of using information about their card-holding customers and... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

albums—and because it is among the sectors most strongly affected by digital technology. So I reached out to Nielsen SoundScan, the company that tracks recorded-music sales in North America, to obtain data for a random sample of over 200... View Details
Keywords: by Sean Silverthorne; Music
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

and increased employment has attracted increased interest. Yet questions about efficacy and the efficiency with which funds are used is a subject of frequent debate. This paper examines empirical data from the Danish National Advanced... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2012
  • First Look

First Look: September 25

analyst recommendations. Using a unique data set that discloses brokerage firms' commission income derived from each mutual fund client as well as the share holdings of these mutual funds, we find that an... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones,... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

game, Ford announced in 1999 that it would cooperate with General Motors and Daimler Chrysler to create a huge new electronic procurement exchange to leverage electronic transfer of data and reduce procurement costs. Its suppliers were... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 03 Aug 2010
  • First Look

First Look: August 3

front-line workers who voice concerns and share ideas about how to solve problems. Our study is among the first to develop and empirically test theory about how specific management practices can encourage employees to speak up about... View Details
Keywords: Martha Lagace
  • 02 Feb 2016
  • First Look

February 2, 2016

Abstract—Seven experiments explore people's decisions to share or withhold personal information and the wisdom of such decisions. When people choose not to reveal information—to be "hiders"—they are judged negatively by others... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2013
  • First Look

First Look: November 26

whether the testimonial's efficacy increases when information is added about an affiliation the quoted individual shares with the recipient. Research Design and Methods: A total of 5,498 union members were randomly assigned to receive 1... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2014
  • First Look

First Look: February 4

necessary for eliciting effort from those affecting the quality of interdependent teamwork. We consider the role of incentives versus social processes in catalyzing collaboration. We test our hypotheses using a unique data set of 260... View Details
Keywords: Sean Silverthlorne
  • 14 Dec 2020
  • Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

Number one, understand that this vaccine that's being approved is not like other approved drugs from the US Food and Drug Administration. Usually [drugmakers] have months and months to run trials, yielding much more data and evidence.... View Details
Keywords: by Danielle Kost; Pharmaceutical; Health
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

the Bind of Necessary Evils: Psychological Engagement and the Production of Interpersonally Sensitive Behavior," in the Academy of Management Journal. The researchers joined forces and shared their insights on this tricky topic in an... View Details
Keywords: by Martha Lagace
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

information within the code of conduct efficiently and quickly. The code has served another, perhaps even more important purpose by allowing firm leaders to anonymously capture data across its workforce in order to better identify where... View Details
Keywords: by Michael Blanding
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

shared that she "learned the hard way" about the physical, social, and financial toll that a failure to deal with the 24/7 work mentality can trigger. As she put it, "What you ignore in your life is going to be the piece... View Details
Keywords: by James Heskett; Consulting
  • 29 Apr 2014
  • First Look

First Look: April 29

despite the limited powers of central authorities. We also offer a framework for reasoning about future prices of IP addresses and then explore the role of rentals in sharing information about the value of IP address and assuring... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

Location Choices Through the Value Chain By: Alcácer, Juan, and Mercedes Delgado Abstract—We explore the impact of geographically bounded, intra-firm linkages (internal agglomerations) and geographically bounded, inter-firm linkages (external agglomerations) on firms'... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

Analysts and Research Reports," and the New York Stock Exchange (NYSE) issued Rule 472, "Communications with the Public." Both were effective in May of 2002, which is subsequent to the data used in our study, but seem to... View Details
Keywords: by Ann Cullen; Financial Services
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

their conditions and possible treatments, often sharing their experiences with others in online communities. They are more inclined to question authority, and to raise issues with their doctors, care providers, and pharmacists. Some... View Details
Keywords: by John A. Quelch; Health
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

Internet channel to a retail store channel should produce different effects than adding a retail store to the Internet channel. To test our theory, we analyze a unique data set from a high-end retailer using matching methods. Unlike... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2011
  • Research & Ideas

Non-competes Push Talent Away

research team investigated whether the results would change if they excluded all the data related to inventors who moved to California. Indeed, even without the pull of Silicon Valley, the brain drain theory still held true: Michigan... View Details
Keywords: by Carmen Nobel; Technology
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