Crisis Response Plans - Publications - Faculty & Research

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

than networking to make friends. (Gino, for instance, recalled colleagues using copious amounts of complimentary hand sanitizer after work-related dinners.) The team also posited that networking felt ickier when a meeting was planned... View Details

Keywords: by Carmen Nobel

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Design Thinking Course | HBS Online

models to make innovations easier to adopt. Highlights Match Mental Models, Reduce Complexity, and Prevent Errors Developing Research-Based Personas Anticipate Needs, Recognize Constraints, and Show Responsiveness Show Hide Details... View Details

26 Mar 2006
Research & Ideas

The Office of Strategy Management

formulation and strategy execution. . . . [But] it doesn't have to be like this." Successful companies, they write, are establishing a new corporate-level unit called the office of strategy management. This unit is distinctly different from the strategic View Details

Keywords: by Martha Lagace

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

posts. Those who voted for a candidate other than the one they originally planned did so only when new information emerged about the candidates or new issues gained salience during the campaign. Debates didn’t shift elections’ outcomes.... View Details

Keywords: by Danielle Kost

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

and which will be most responsive to email campaigns, information that firms can use to improve marketing strategy and return on investment. “Companies are leaving money on the table,” says Ascarza, because they don’t know how to use most... View Details

Keywords: by Kristen Senz; Retail; Service

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Credential of Leadership, Impact, and Management in Business | HBS Online

leadership development plan Various video uploads to practice what you’ve learned throughout the course Term 2 Course Elective (Term 2) CLIMB features two electives: one finance elective (any course in the Finance & Accounting topic area)... View Details

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From C-Suite to CEO - Alumni

responsibility management. To build these skills consider these paths forward: Ask, and Ask for More Be transparent with your current CEO and Board Members about your career goals in order to gain insight into succession View Details

01 Dec 2019
News

Remix

that’s quite different from mainstream festivals. “This has been one of the most intentional and active responses to the #MeToo movement that I’ve seen in the music industry,” Gandhi says. This idea of creating space for marginalized... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

29 Oct 2020
Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

African countries. I feared that during and after the outbreak populations living in poverty would be much worse-off and new populations would fall into poverty because the outbreak was taking away lives, sources of income, foreign investment, and community stability.... View Details

01 Feb 1999
News

Too Much of a Good Thing?

manufacturing industries has been identified by some observers as a key factor in the current economic crisis in that region, a collapse that has been called the greatest threat to the world's economic stability in fifty years.... View Details

Keywords: Garry Emmons

23 Aug 2016
First Look

August 23, 2016

of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details

Keywords: Sean Silverthorne

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

than the others? Does there always have to be a corporate justification? Will we see any trends? A: As I describe in the book, the paths to values are many and varied. Some managers arrive by way of a crisis or scandal, and others by way... View Details

Keywords: by Carla Tishler

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

But Iger, who had stayed on until recently as executive chairman and chairman of the board after a “legendary” tenure as CEO, said publicly, “A crisis of this magnitude, and its impact on Disney, would necessarily result in my actively... View Details

Keywords: by James Heskett

04 Jan 2012
First Look

First Look: January 4

interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's core identity. In a qualitative study of longshoremen in San Pedro, California, we observe an evolution... View Details

Keywords: Carmen Nobel

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Demonstration Policy | About

Demonstration Policy This policy outlines guidance and requirements for and restrictions on demonstrations and other forms of dissent on the Harvard Business School campus. It complements the University-Wide Statement on Rights and View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

deliverables may not emerge at the meeting, they should emerge from the meeting in a prompt and direct way. Remember the BP study and how involving employees directly in the crisis response influenced their... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

perpetrators of the genocide now stationed in refugee camps and planning to return and continue the violence. This had a negative impact on the NGO community, and some NGOs chose to withdraw. Another potential setback is that while a... View Details

Keywords: by Manda Salls

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Case Studies - Social Impact Collaboratory

structure, and a thoughtful investment strategy that aligns with the foundation's mission. CalSTRS Takes on Gun Violence (819079) by Vikram Gandhi and Caitlin Lindsay Reimers Brumme NOVEMBER 2018 (REVISED DECEMBER 2018) In Spring of 2018, Chris Ailman, CIO of the $200... View Details

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

are the leader," Slind says. "You still have responsibility for setting the tone and setting the direction. And that's what intentionality is about. As you're planning a conversation, you need to make sure... View Details